Cost Monthly fee charged for the listed package, usually including VAT @ 17.5%.
DL (Download) Speed Maximum possible download (Internet to your computer) speed measured in Megabits (Mbps) or Kilobits (Kbps) per second (actual speed varies).
UP (Upload) Speed Maximum possible upload (your computer to Internet) speed measured in Megabits (Mbps) or Kilobits (Kbps) per second (actual speed varies).
Anti-Virus Anti-Virus e-mail protection and filtering.
Anti-SPAM Anti-SPAM junk e-mail protection and filtering.
Usage Allowance (Data Cap) The maximum "suggested" amount of data (GigaBytes) you can download per month (FUP = Fair Usage Policy / Blank field = no cap or undefined restriction).
Contract The length of time, in months, you commit to a service before you can leave.
Extra Usage The cost of each additional GigaByte downloaded (above the usage/data cap allowance).
Static IP Static Internet Protocol address, an online ID that never changes.
New Connection Fee Standard charge made when joining an ISP; note that this usually only applies where you have not had a broadband provider before.
Type Whether the package is based off DSL (ADSL) or Cable technology.
E-Mail Electronic mail account.
Webspace Online file storage space for a personal website (MB = MegaBytes).
Newsgroup (Usenet) Specialised public discussion groups support.
Included VoIP / Voice Calls Voice over Internet Protocol is a method of transferring telephone calls over the Internet (cheaper). Some ISP's also include free non-VoIP voice line calls.
Included Connection Hardware Included "FREE" hardware (modems, routers etc.) necessary to get you connected.
Domain Hosting Can the provided webspace host a domain?
MySQL Database More advanced webspace may give you access to MySQL, which is essential for many modern website applications.
Webmail Website based access to your e-mail account.
Supplier(s) Companies that supply the ISP with its broadband links.
Ofcom ADR Lists the name of an ISP�s Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints.
ISPA Member Is the ISP a member of the UK Internet Service Providers Association?