This page contains e-mail addresses for contacting our various different departments and or individuals (note: to save time, spam and money we only operate a private phone line for journalist contacts). MSN/Skype Instant Messenger contacts are available upon private request. For more information on the history of this website please see our 'About' page.

Primary Staff Contacts (E-Mail)
  • Mark Jackson (Chief Editor)
    Mark Jackson is the founder of, an independent UK focused consumer advice website that covers broadband internet service providers, and an IT professional with over 13 years of experience in the industry. He has also worked in IT support and educational roles and retains responsibility for the vast majority and upkeep of's web server and related web design development tasks.

  • Michael Cross (News Editor - Special Promotions)
    Michael Cross has been an IT support worker for almost 10 years and currently helps to write many of's special offer and promotional news items.

  • Keith Oddy (News Editor)
    Keith Oddy assists in the general upkeep of, focusing on editorial news content and research.

  • Press Contacts
    Please use this address if you have a Press Release or news item you’d like to send us.

  • ISP Submission
    This is the e-mail for making ISP listing 'Submissions' to.

Member Volunteers
  • Florence (Kits)
    Senior Forum Moderator.

  • Timeless
    Specific Forum Moderator.

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