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It finally happened. After years of waiting Orange UK (Everything Everywhere) has today reported its first tiny sliver of growth in their fixed line Home Broadband subscriber base, which increased from 713k in Q1-2012 to 714,000 in Q2 (up by +1,000). But what about future services and superfast packages?
The Broadband Stakeholders Group (BSG), a UK government supported think-tank, has launched a new Voluntary Code of Practice to ensure “the provision of full and open internet access” and to prevent ISPs using Traffic Management practices to “degrade the services of a competitor“. But three of the country’s largest ISPs have refused to join.
The UK Advertising Standards Authority (ASA) has, yet again, upheld complaints against two “misleading” TV and website adverts for Virgin Media’s superfast broadband packages. In particular BT successfully challenged Virgin’s claim that its service did not suffer from “buffering” on internet video streams.
BT has released its latest results to 30th June (Q2-2012), which saw their retail broadband ISP subscriber base add +85,000 new customers (down from +136k in Q1) to reach a total of 6,365,000. The operators superfast up to 80Mbps capable FTTC (BTInfinity) service also expanded to pass 11 million UK homes (up from 10m in Q1).
The internet access division of high street retailer John Lewis, which launched in April 2012 after taking on customers from Waitrose Broadband and Greenbee, has begun offering the first 6 months of broadband and calls absolutely free to new customers.
BT Retail informs ISPreview.co.uk that the super slow bug, which caused some BTInfinity superfast broadband (up to 38/78Mbps) subscribers with the ISPs HomeHub3 (HH3) router to experience sub-1Mbps speeds when using a wired/LAN connection (wifi was unaffected), is now being fixed with a new firmware update.
Mobile operator Three UK claims that the average monthly data consumption of its Mobile Broadband customers has effectively doubled from 450MB (MegaBytes) one year ago to 1.1GB (GigaBytes / 1100MB) today. They’ve even done a video to celebrate.
A new study of broadband performance across fifty of the country’s “most populated towns and cities” has revealed that the average UK broadband download speed grew by 16% to 7.84Mbps (up from 6.74Mbps in 2011). Meanwhile London tops the speed chart with an average of 13.262Mbps, while Norwich came last on 5.336Mbps.