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The boss of Charter UK, which is itself a provider of complaints management software, has today criticised the communications regulator (Ofcom) for being unable to handle individual complaints about landline, mobile phone and broadband providers and instead using two separate ADR schemes.
The European Commission (EC) has today moved to tackle the rising demand for Mobile Broadband and WiFi data traffic, which doubles every year and could soon reach over 1 Trillion MegaBytes per month in Europe alone, by removing the regulatory barriers that prohibit radio spectrum sharing and White Space tech.
Internet provider BE Broadband appears to have taken a leaf out of its parents book (O2 UK) by launching a special offer that gives new subscribers to any of its packages a full year of half price broadband access (only available alongside a 12 month contract).
The recent launch of TalkTalk’s new YouView TV (IPTV) service (full details), which is being included alongside the ISPs unlimited broadband and anytime UK calls “Plus” package bundle, will apparently also result in the creation of 500 new jobs; most of whom will be engineers. But big challenges remain.