Broadband ISP Andrews & Arnold (AAISP) has announced that their customers’ internet usage on Bank Holidays and Public Holidays in the UK will now be treated in the same way as evenings and weekends, which means that you’ll be able to download a lot more than before.
As a result of this change the usage allowance rate on these days will be metered at 50GB (GigaBytes) per unit at all times, which is well above what customers would normally get via 1 “unit” of daytime usage; AAISP’s usage model is very different from other ISPs and thus 1 unit of normal daytime usage varies between around 1GB to 10GB depending upon your choice of telecoms platform (e.g. BT20CN , 21CN, BE LLU etc.).
Statement – Usage Allowance Change
We are proud to be an ISP that listens to our customers, and that makes changes in line with their suggestions if it is possible for us to do so. In this case, taking into account the 154 votes from our ideas site, and also feedback we received from customers after the Royal Wedding and the Queen’s Diamond Jubilee, we have made this change today.
Looking forward, although there are no huge national events in the near future, we hope customers will find it useful for watching streamed television or movies on demand, or doing those data-heavy operating system updates, on their days off.
Notes
* This will only apply to broadband line usage, not VoIP, L2TP, mobile or anything else.
* Public and bank holidays are different in Scotland and Northern Ireland, so we use the line postcode to work out which applies.
* The first example will be 30th Nov for St Andrew’s day relating only to Scottish lines.
Hopefully AAISP’s customers will be pleased by the extra flexibility.
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