UK ISP TitanADSL Closes Web Hosting and Preps Broadband Merger

Internet provider TitanADSL has suddenly discontinued its web hosting and email services because it only had a small number of users and thus wasn’t economically viable. On top of that the ISP has also confirmed that its fixed line broadband services will shortly be merged with another company.

The ISP is understood to have stopped its paid web hosting services on 15th July 2013, which also included their FREE hosting accounts and email addresses. As a result anybody with an email address that ends in @username.titandsl.co.uk or @titanmail.org.uk has been told to secure a new address (TSOHOST has been recommended by the ISP as an alternative).

TitanADSL Statement

All data held on our servers will be deleted so please backup emails and web site files. If you require support please email us as we don’t provide phone support for hosting accounts: support@titanadsl.co.uk

Best regards

TitanADSL

Separately ISPreview.co.uk also queried TitanADSL about whether or not the move would impact its broadband service and concerns over the effectiveness of their telephone and email support, which a few customers have previously complained about (slow email responses and no answer to the phone etc.).

In terms of broadband, TitanADSL confirmed that the service wasn’t closing but that they were merging with another company and would release more information within the next few weeks. Sadly the ISP wouldn’t be drawn on who they intended to merge with or what this might mean for their remaining customers.