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uSwitch Reveals the Best UK Mobile Operators in 2016 Awards

Thursday, Feb 11th, 2016 (1:24 pm) - Score 2,298

The annual uSwitch Mobile Awards 2016, which took place this week at The Barbican venue in London, have crowned giffgaff as the “Best Network of the Year” after it won several categories. A number of other operators also picked up awards, although it wasn’t such a good night for the big boys.

The majority of the awards were based off the results from a Customer Satisfaction survey, which was carried out online by Censuswide with 5,009 mobile users in December 2015. Elsewhere several non-network related mobile awards were also handed down by a judging panel of journalists.

However one exception was the award for Fastest Mobile Network, which was based on data provided by RootMetrics network speed tests; but it should be said that not all of the mobile operators agree with their approach to testing.

Category WINNER 2nd 3rd
Network of the Year giffgaff Tesco Mobile Three UK
Best Pay Monthly Network Three UK Tesco Mobile O2
Best PAYG Network Tesco Mobile O2 Vodafone
Best SIM-only Network giffgaff Tesco Mobile Three UK
Best for Roaming Three UK O2 giffgaff
Best Customer Experience Virgin Media O2 Amazon
Best for Data giffgaff Three UK O2
Best Network Coverage O2 Three UK EE
Network Customer Service giffgaff O2 Three UK
Best Value Pay Monthly Tesco Mobile Three UK Virgin Media
Best Value SIM Only giffgaff Tesco Mobile Virgin Media
Fastest Mobile Network EE Vodafone O2

Elsewhere the Judges awarded Samsung as Manufacturer of the Year and unsurprisingly they also won Phone of the Year for their Samsung Galaxy S6 Edge. Finally, the gong for Best Technology Innovation went to Motorola for its shatterproof screen.

Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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