The annual uSwitch Mobile Awards 2016, which took place this week at The Barbican venue in London, have crowned giffgaff as the “Best Network of the Year” after it won several categories. A number of other operators also picked up awards, although it wasn’t such a good night for the big boys.
The majority of the awards were based off the results from a Customer Satisfaction survey, which was carried out online by Censuswide with 5,009 mobile users in December 2015. Elsewhere several non-network related mobile awards were also handed down by a judging panel of journalists.
However one exception was the award for Fastest Mobile Network, which was based on data provided by RootMetrics network speed tests; but it should be said that not all of the mobile operators agree with their approach to testing.
Category | WINNER | 2nd | 3rd |
Network of the Year | giffgaff | Tesco Mobile | Three UK |
Best Pay Monthly Network | Three UK | Tesco Mobile | O2 |
Best PAYG Network | Tesco Mobile | O2 | Vodafone |
Best SIM-only Network | giffgaff | Tesco Mobile | Three UK |
Best for Roaming | Three UK | O2 | giffgaff |
Best Customer Experience | Virgin Media | O2 | Amazon |
Best for Data | giffgaff | Three UK | O2 |
Best Network Coverage | O2 | Three UK | EE |
Network Customer Service | giffgaff | O2 | Three UK |
Best Value Pay Monthly | Tesco Mobile | Three UK | Virgin Media |
Best Value SIM Only | giffgaff | Tesco Mobile | Virgin Media |
Fastest Mobile Network | EE | Vodafone | O2 |
Elsewhere the Judges awarded Samsung as Manufacturer of the Year and unsurprisingly they also won Phone of the Year for their Samsung Galaxy S6 Edge. Finally, the gong for Best Technology Innovation went to Motorola for its shatterproof screen.
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