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UK ISP TalkTalk Tweak Broadband Prices and Adopt 24 Month Contracts

Monday, Dec 19th, 2016 (7:19 am) - Score 1,223

TalkTalk has today decided to complement their 18 month contract terms by adding a lengthy 24 month option (i.e. 12 and 18 month terms are also available) and they’ve tweaked some of their broadband bundle discounts to match, although the new offers won’t last forever.

Most consumer orientated broadband ISPs prefer to shy away from ultra-long contract terms and instead opt for either a 12 or 18 month term (sometimes shorter), but TalkTalk has also added an optional 24 month term and tweaked some of their discounts to match.

In order to understand what this means, it’s best to look at their BEFORE and AFTER offer pricing.

TalkTalk Broadband Prices (inc. Line Rental)

Fast Broadband (up to 17Mbps)
OLD Price: £22.95 per month for 18 months (£25.50 thereafter)

NEW Price: As above, but the discount lasts for 24 months.

Faster Fibre (up to 38Mbps)
OLD Price: £27.00 per month for 18 months (£32 thereafter) + £25 One-off Setup

NEW Price: £28.50 per month for 24 months (£32 thereafter) + £50 One-off Setup

As usual all of TalkTalk’s broadband bundles include unlimited usage, line rental, a free Mobile SIM (500MB data, 200 mins, unlimited texts) and various other features (e.g. Parental Controls). The changes represent a useful way of locking in a discount and that’s how the ISP is promoting it, although many consumers often shun 24 month terms as this comes at a greater risk.

However the ISP’s website does confuse matters slightly for their Fast Broadband package by first saying at the top of the product page that their service “will not change price for your 24 month contract, guaranteed” and then below that stating that the price is only “locked for … 18 months“.

The same change is being applied to their TV bundles.

TV Plus with Fast Broadband:
£30.95 per month for 24 Months + £50 TV box cost

TV Plus with Faster Fibre:
£36.50 per month for 24 Months + £50 TV box cost + £50 set up fee for Fibre

TV with Fast Broadband:
£22.95 per month for 24 Months + £25 TV light box

TV with Faster Fibre:
£28.50 per month for 24 Months + £25 TV Light box

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Keith is a computer engineer and website developer from Dorset (England) who also assists, on a part-time basis, in the general upkeep of ISPreview.co.uk's systems and services. He also writes the occasional editorial and special offer article. Find me on Contacts.
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