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Latest Editorial Article

Big UK ISPs Should Make Critical Support Contacts Easier to Find

13th May, 2013 - 2:20 am (6 Comments)

At some point nearly all of us, for good or ill, will need to contact our broadband ISP or phone provider but how hard is it to find the correct details and what sort of support services are on offer? ISPreview.co.uk took a long look at ten of the UK’s best known providers to see how they compared.

The Best Home Alternatives to WiFi Wireless Networks

3rd April, 2013 - 2:12 am (5 Comments)

Wireless networks can be found pretty much everywhere, they’re in your home, on your mobile, on laptops, in games consoles, local cafes, banks and even some airplanes now offer internet access using wifi. But what do you do when wifi is stretched to its limits, are there any alternatives? Quite a few as it happens.

ISPreview Talks to Westminster City Council about its FREE O2 WiFi Service

11th February, 2013 - 1:01 am (0 Comments)

Last year O2 UK signed a new deal to provide visitors and residents of Westminster, Kensington and Chelsea (i.e. Central London) with access to one of the largest free wireless internet (wifi) access zones in Europe. Today ISPreview.co.uk interviews both O2 and Westminster City Council (WCC) about what this means and how it’s been funded.

UPD ISPs React to the Dangers of Adopting IPv4 Internet Address Sharing

22nd January, 2013 - 9:15 am (13 Comments)

Internet providers from around the United Kingdom have given a decidedly mixed response after we asked a group of them whether IPv4 address sharing (Carrier Grade NAT) was the future of fixed line broadband (i.e. until full IPv6 adoption). CGNAT allows a single IP address to be shared between several users but this can introduce serious problems.

The UK Best Broadband ISPs for 2013 – ISPreview Editors Pick

7th January, 2013 - 1:27 am (20 Comments)

Choosing the right broadband ISP for your needs isn’t easy, especially in the United Kingdom’s aggressively competitive market that bombards consumers with a confusing array of different options and where performance varies based on a multitude of often opaque factors. So here’s our editors pick for 2013, which we hope will make your life a little easier.

Will the Real Fibre Optic Broadband Service Please Stand Up

2nd January, 2013 - 6:30 am (31 Comments)

When is a “fibre optic” broadband service not fibre optic? The answer might seem obvious but if so then it’s not something that the industry appears keen to respect. But just what does the term fibre optic actually mean and why are ISPs so eager to use and in some cases abuse it.

Top 20 UK Local Authorities with the Highest Superfast Broadband Uptake

31st December, 2012 - 1:57 am (10 Comments)

Ofcom’s most recent data reveals that superfast broadband (25Mbps+) ISP technology is now available to 65% of homes and businesses in the United Kingdom and yet just 7% of premises have actually adopted it. But where is superfast internet access most popular and why? The city of Portsmouth tops our new list with a take-up of 15.2%.

How to Identify Slow Speed as a Fault on FTTC Superfast Broadband Lines

27th December, 2012 - 1:42 am (2 Comments)

Most people aren’t familiar with the point at which BT identifies slow speeds as a fault on its Fibre-to-the-Cabinet (FTTC) based superfast broadband ISP network. Did you know that a fault can be declared if the line rate drops by more than 25% over a 14 day continuous period? No? Read on.

UPD Virgin Media UK Eye Future DOCSIS 3.1 Support and 10Gbps Broadband

10th December, 2012 - 1:09 am (22 Comments)

The United Kingdom’s national cable operator, Virgin Media, has confirmed to ISPreview.co.uk that the still in-development DOCSIS 3.1 (DOCSISNG) standard, which could one day deliver cable-based broadband ISP speeds of up to 10Gbps (Gigabits per second), is something they’re testing for the future. But what does it mean?

ASK4 COO Says Yorkshire Digital Region Network Needs Credible BT Alternative

3rd December, 2012 - 2:05 am (2 Comments)

The Chief Operating Officer of Sheffield-based UK ISP ASK4, Ross Bray, has told ISPreview.co.uk that the new owner of Yorkshire’s financially damaged Digital Region broadband network must turn it into a “credible” and “competitive .. alternative to the standard BT product set” if it is to survive. BT is one of those bidding on the tender for control.

Shetland Telecom Boss Slams UK’s Broadband Strategy as “Madness”

29th October, 2012 - 1:34 am (12 Comments)

The project manager for Shetland Telecom, which is busy improving internet capacity on the remote Shetland Islands via a new fibre optic link with Scotland, has told ISPreview.co.uk that it’s “complete madness” for the UK government to spend millions attempting to “squeeze more life” out of BT’s existing copper broadband ISP network.

B4RN Founder Says Fibre Optic is the Only Broadband Worth UK Investment

17th September, 2012 - 1:05 am (42 Comments)

One of the founders of Lancashire’s unique community-built and owned “hyper-fast” fibre optic (FTTH) rural broadband network, Chris Condor, has in our exclusive interview told ISPreview.co.uk that “fibre is the only technology worth investing time, effort and money in”. Condor also warned that the UK government’s current strategy wasn’t working.

UPD A Closer Look at Latency and Packet Loss on the Biggest Broadband ISPs

17th August, 2012 - 9:29 am (57 Comments)

Ofcom’s latest broadband speeds report (released this week) also includes a unique and useful insight into the Latency (Ping) and Packet Loss performance of the UK’s largest ISPs, which can have a serious impact upon the performance of specific internet applications (e.g. online video games, Skype etc.). But which provider is best?

UPD UK ISPs Respond to Readiness Fears on World IPv6 Launch Day

6th June, 2012 - 1:07 am (9 Comments)

Several of the United Kingdom’s largest consumer broadband ISPs have spoken to ISPreview.co.uk about the increasingly urgent issue of Internet Protocol v6 (IPv6) adoption and their current state of readiness for today’s World IPv6 Launch Day. So far none of the big home broadband ISPs have officially signed up to the initiative.