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Article Archive for Category Tag: AAISP

 
uk internet isp discussion

25th March, 2017 - 1:23 am (18 Comments)

Internet providers from across the industry have today given a mixed reaction to Ofcom’s newly proposed Automatic Compensation system, which will force fixed line phone and broadband ISPs to pay out cash or bill credits to consumers if they suffer a total loss of service for more than 2 days.

network_modem_cable

15th January, 2017 - 2:26 am (64 Comments)

Running an ISP is far from easy and for those providers that make use of BT’s national UK telecoms network then there can be added complications, particularly when it comes to the tedious task of trying to get a broadband fault fixed by an engineer. Now AAISP’s boss, Adrian Kennard, has done a video to explain.

Editors Choice of the UK Best Broadband ISPs

9th January, 2017 - 1:56 am (29 Comments)

Choosing a new broadband ISP is harder than picking a supplier for Gas or Electricity, not least because the quality of service and performance can vary hugely depending upon where you live and which provider you pick. But with any luck our annual editors pick might help to simplify the options.

andrews_and_arnold_isp_logo_aaisp_2015

24th November, 2016 - 2:40 pm (1 Comment)

UK ISP Andrews and Arnold (AAISP) has announced that customers of their pricey and usage restricted Home:1 broadband (FTTC / VDSL2 and ADSL2+) tariffs will be given a free +50GB (GigaBytes) data allowance boost, which for most people will begin on 1st December 2016 (i.e. your next bill).

pile of pounds sterling currency

11th August, 2016 - 12:47 pm (7 Comments)

Ofcom’s proposal to give residential and small business consumers in the United Kingdom an automatic right to compensation from their broadband, phone or mobile provider when things go wrong (here), such as due to a “loss or reduction of service“, has drawn widespread concern from ISPs.

fttc bt mastersocket aaisp

4th August, 2016 - 11:13 am (11 Comments)

It’s fair to say that some ISPs in the United Kingdom have never had much love for BT’s Special Fault Investigation (SFI / SFI2) engineer service, which often struggles to identify broadband faults and can result in a string of disputed charges. Today’s story highlights another example.

Andrews and Arnold Office

3rd August, 2016 - 11:40 am (3 Comments)

UK ISP Andrews and Arnold (AAISP) has decided to make their ‘up to’ 80Mbps (20Mbps upload) capable FTTC broadband product the standard for all Home VDSL connections and at the same price point as their old ‘up to’ 40Mbps (10Mbps) VDSL service (i.e. no extra cost for 80Mbps).

internet download and upload speed arrows

18th June, 2016 - 1:12 am (8 Comments)

The first half of 2016 has seen average broadband speeds rise as consumers increasingly switch to faster services, with Virgin Media delivering the fastest average broadband download speeds and Zen Internet coming top for uploads. Meanwhile EE remains the king for Mobile Broadband.

andrews and arnold uk isp

3rd June, 2016 - 12:20 pm (11 Comments)

Anybody interested in Andrews and Arnold’s (AAISP) Home::1 TeraByte broadband package, which combines either an ADSL2+ or ‘up to’ 80Mbps FTTC (VDSL) service with a 1 TeraByte (1000 GigaBytes) usage allowance, may like to know that it can now be taken without bundled line rental from the same ISP.

Andrews and Arnold Office

25th May, 2016 - 8:21 am (8 Comments)

The MD of Andrews and Arnold (AAISP), Adrian Kennard, has warned that the cost of continuing to support customers that have few other options than to connect via an ‘up to’ 8Mbps capable ADSL line on BT’s old 20th Century Network (often present in rural areas), has become too expensive to maintain.

andrews and arnold uk isp

20th May, 2016 - 9:11 am (3 Comments)

Internet provider Andrews and Arnold (AAISP) has found a solution to one of the most frustrating problems for consumers, moving a BT based home phone line number to a VoIP provider and all without breaking your fixed line broadband connection in the process.

andrews and arnold uk isp

7th March, 2016 - 1:07 am (5 Comments)

UK ISP Andrews and Arnold (AAISP) has announced that they intend to launch a new package for bog standard ADSL2+ (up to 20Mbps) based home broadband lines, which will give customers 1 TeraByte of monthly usage (a huge increase on the current 100 GigaByte [0.1TB] cap). But it’s not cheap.

andrews and arnold uk isp

1st February, 2016 - 8:44 am (15 Comments)

Andrews and Arnold (AAISP) has officially made their new Home::1T broadband package available to order, which combines an ‘up to’ 80Mbps FTTC (VDSL2) connection with a monthly data allowance of 1 TeraByte (1000 GigaBytes) and line rental for a single cost of £60 per month.

Editors Choice of the UK Best Broadband ISPs

4th January, 2016 - 1:14 am (24 Comments)

What’s more important, service quality or price? If only it were that simple. Choosing the right broadband ISP is never easy, not least because service performance and cost can vary due to a variety of often very muddy factors, but hopefully our annual editors pick might help to simplify the options.

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