» UK ISP News Archive » Article Archive - Tag: Advertising Standards (144 Posts Found)
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Article Archive for Category Tag: Advertising Standards

 
ee_4g_mobile_broadband_speed

7th December, 2016 - 8:17 am (3 Comments)

The Advertising Standards Authority has banned a TV, press and website advert for EE’s mobile network after Three UK and two members of the public complained that they included “misleading” comparisons of 4G speed.

telephone support rage and complaints

1st December, 2016 - 8:06 am (10 Comments)

The UK telecoms regulator has finally decided to take a closer look at one of the markets most heated issues, the ever rising price of retail line rental. In recent years this has risen by between 28% and 41% in real terms, while the underlying wholesale cost has fallen by around 25%.

gigabit jersey uk jt

24th November, 2016 - 12:05 pm (0 Comments)

Telecoms operator JT, which serves the English Channel Islands of Guernsey and Jersey, has today hit back at its rivals by using the latest data from Ookla’s Speedtest.net service to try and prove that they offer the fastest 4G mobile and fixed line broadband service on both.

80mbps bduk \"up to\" broadband speed limit traffic sign

17th November, 2016 - 12:01 am (29 Comments)

The Advertising Standards Authority has today called for a change to the way that broadband speeds are advertised by Internet Service Providers (ISP) in the United Kingdom, which reflects the results of a new study that found “most consumers” wrongfully expected to get the speed advertised in their ISPs headline claim.

channel islands guernsey and jersey uk

16th November, 2016 - 7:43 am (0 Comments)

Two press adverts and a poster for JT‘s 4G based Mobile network on the Channel Island of Guernsey have been banned by the Advertising Standards Authority after they “misleadingly” claimed that the provider offered the “fastest network“. Rival operators Airtel (Vodafone) and Sure disagreed.

bbc_watchdog_broadband_speeds

9th November, 2016 - 3:15 am (36 Comments)

Tonight’s episode of BBC One’s popular consumer affairs TV show, Watchdog (Episode 2 – Series 37 @ 8pm), looks set to include a segment that will focus on broadband ISP speeds and getting “value for money“.

money_pound_sterling_coins

31st October, 2016 - 12:01 am (1 Comment)

The United Kingdom’s Advertising Standards Authority will today begin enforcing a new guideline that requires Internet Service Providers (ISP) to adopt clearer advertising of their products by, for example, combining the cost of line rental (phone) into their monthly broadband prices.

postoffice uk broadband

27th October, 2016 - 2:15 am (1 Comment)

The Post Office has confirmed that their website will today be updated to reflect the Advertising Standards Authority‘s new all-inclusive pricing guideline (details), which nudges ISPs to combine the cost of phone line rental and broadband into a single price.

ee uk logo

26th October, 2016 - 12:01 am (0 Comments)

Telecoms operator EE will today become the latest ISP to adopt the Advertising Standards Authority‘s new all-inclusive pricing policy (details), which requires providers to combine the cost of phone line rental and broadband into a single price. But the changes also mask a price increase.

hyperoptic_2015_logo

24th October, 2016 - 3:35 am (9 Comments)

Urban focused fibre optic ISP Hyperoptic has confirmed that they will today adopt the Advertising Standards Authority’s new all-inclusive pricing guideline (details), which means that their broadband and phone (line rental) bundle will now be promoted with a single consolidated price.

bt_fibre_advert_april_2016

12th October, 2016 - 7:51 am (4 Comments)

The Advertising Standards Authority has banned a series of adverts for BT’s Infinity “fibre broadband” (FTTC) services, including a major TV campaign featuring actor Ryan Reynolds, after Virgin Media complained that it had made “misleading” claims about service speed.

talktalk_logo_2017

3rd October, 2016 - 7:05 am (0 Comments)

Internet provider TalkTalk has today adopted the Advertising Standards Authority‘s new all-inclusive pricing policy (details), which requires the cost of line rental and broadband to be offered as a single price. The move also reflects a few other changes and enhancements.

hyperoptic_2015_logo

14th September, 2016 - 7:11 am (5 Comments)

The Advertising Standards Authority has banned a direct mailing advert for Hyperoptic’s 1Gbps capable FTTP/B broadband network because it wasn’t “obviously identifiable as a marketing communication” and looked more like a card for undelivered mail.

80mbps bduk \"up to\" broadband speed limit traffic sign

10th August, 2016 - 8:04 am (18 Comments)

The Local Government Association, which represents around 370 councils across England and Wales, has warned that the way broadband ISPs advertise their service speeds is particularly “misleading” for consumers in rural areas. Instead they want providers’ to promote “average” speeds and to also include upload speeds into their promotions.

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