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Article Archive for Category Tag: Openreach


28th July, 2016 - 7:57 am (0 Comments)

BT has published their latest quarterly results (calendar Q2 2016), which saw their total base of retail broadband customers top 9,117,000 (up by +76K in Q2 vs 1.045m in Q1) and 4,257,000 of those make use of their FTTC/P based Infinity superfast broadband service (up by +181K vs +214k in Q1).


28th July, 2016 - 2:46 am (0 Comments)

The Superfast North Yorkshire project in England, which is working with Openreach (BT) to make superfast broadband (30Mbps+) services available to around 91% of local premises by June 2017, has put forward a revised Phase 3 roll-out plan that could extend local coverage to nearly 96% by mid-2019.


27th July, 2016 - 12:37 pm (24 Comments)

The Guardians Gate Residents Association (GGRA), which represents new build homes on the ‘Guardians Gate’ development in Milton (Portsmouth), has said that it is “angry and frustrated” over the failure of Openreach (BT) and property developer Bellway to roll-out superfast broadband.


27th July, 2016 - 9:06 am (5 Comments)

The UK Advertising Standards Authority has rejected a string of complaints against a TV advert for BT’s broadband services and a moan by the Broadband for Rural Devon & Somerset (B4RDS) project, which questioned Openreach’s £10.5bn capital investment claims for their national network.


27th July, 2016 - 8:30 am (3 Comments)

The Local Government Association, which represents 370 councils in England and Wales, has called on the Government to set out a “timetable for action” on its plans to introduce a 10Mbps Universal Service Obligation for broadband in order to avoid masses of homes being left in a “digital twilight zone.”


26th July, 2016 - 7:31 am (76 Comments)

A framework for the next decade of UK telecoms and broadband regulation has today been set out by Ofcom, which will see Openreach improve service quality, become more independent and give rival ISPs more access to their cable ducts. But the regulator has yet to reach a solid agreement with BT and a split is still on the table.

bt openreach logo uk

25th July, 2016 - 9:39 am (5 Comments)

The Chairman of BT Group, Sir Michael Rake, has today confirmed that the operator is in the process of making a legally-binding offer to the national UK telecoms regulator that could result in Openreach creating a largely independent board with greater control over future investment and strategy.

businesses need broadband connections

21st July, 2016 - 9:27 am (26 Comments)

After yesterday’s major disruption (here) we’re loathed to report that this morning appears to have started off in much the same way, with broadband ISPs from across the UK all reporting similar Internet disruption as a result of another possible power failure at a major London data centre.

storms united kingdom broadband weather

20th July, 2016 - 10:06 am (16 Comments)

Multiple ISPs are reporting that a fault, which is most likely on BT’s national broadband network, is affecting Internet connectivity for a large number of people across the United Kingdom (i.e. disrupting access to online services, websites and slowing connection speeds).


20th July, 2016 - 1:43 am (2 Comments)

The Merseyside Connected project, which since 2013 has been working with Openreach (BT) to expand “fibre broadband” (FTTC/P) to 98% of local homes and businesses in Merseyside by the end of July 2016 (note: 90% covered by 24Mbps+ speeds), now looks set to complete its contract in September 2016.

bt openreach uk engineer

19th July, 2016 - 11:26 am (5 Comments)

UK ISP Sky Broadband has mirrored TalkTalk’s recent move (here) by nudging Ofcom into launching a second parallel probe of Openreach’s (BT) Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), with both questioning whether such charges are being correctly applied.


18th July, 2016 - 3:05 pm (24 Comments)

Openreach, which is responsible for maintaining BT’s national UK phone and broadband network, takes a lot of flak from both ISPs and consumers alike for customer service failings (missed appointments, service delays etc.). But today Clive Selley, CEO of BTOR, has claimed to be turning things around.

beddington industrial area bt fttc broadband map

18th July, 2016 - 2:07 pm (4 Comments)

A new partnership between Openreach (BT) and Beddington’s Business Improvement District (BID) team will result in around 190 businesses within the industrial area of Croydon (London) gaining access to an ‘up to’ 80Mbps Fibre-to-the-Cabinet (FTTC) broadband service.


16th July, 2016 - 7:27 am (7 Comments)

The South Gloucestershire Council in England has confirmed that an extra investment of £1.49m is being made into their Phase 2 Superfast Extension Programme, which will work with BT (Openreach) to expand FTTC/P based superfast broadband (24Mbps+) to 95-97% of the region by Dec 2017.

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