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Article Archive for Category Tag: Openreach

BT Centre in Newgate Street, London

31st July, 2014 - 8:19 am (4 Comments)

BT has today published their latest Q2-2014 (calendar) results and confirmed that its retail broadband base suffered a slowing of growth (+104k in Q2 vs +170k in Q1-2014) to total 7,385,000 customers. The operator has also revealed a new trial of superfast broadband FTTrn technology in London and confirmed that its FTTC network now reaches 20 million UK homes and businesses (premises passed).

bt openreach logo uk

30th July, 2014 - 9:06 am (1 Comment)

BTOpenreach, as part of its new commitments to Ofcom, has this week moved to make more information available about the performance of their work to maintain BT’s national UK telecoms and broadband network (e.g. repair and new service installation appointment times etc.), although it’s all very basic.

isles of scilly

23rd July, 2014 - 12:58 pm (0 Comments)

The £132m Superfast Cornwall project has announced that the cable ship called ‘Resolute’ will today complete the first major phase of a £3.7m effort to divert two unused submarine fibre optic cables to the Isles of Scilly (the cables had previously been used for communications between the UK, Ireland and Spain).

bt openreach logo uk

21st July, 2014 - 8:34 am (6 Comments)

Consumers hoping to benefit from cheaper migration fees (reduced from £50 to £11 +vat) between FTTC superfast broadband ISPs on BT’s national UK telecoms network will need to wait a little longer before they can benefit after BTOpenreach corrected the start date to 31st July 2014.

flood uk

18th July, 2014 - 1:34 pm (22 Comments)

Internet and telephone providers across the United Kingdom, particularly those in England, are bracing themselves for a weekend of turbulent weather as the meeting of a high and low pressure front converge to create heavy thunder and rain storms, which could cause damage to telecoms networks and create connectivity problems for customers.

broadband isp switching uk

17th July, 2014 - 10:57 am (2 Comments)

The UK communications regulator has launched another mini consultation (Call for Input) on the long road to introducing their new broadband and phone switching process, which once live could now be expanded to more fixed-line operators than just those operating off BT’s national copper telecoms network (e.g. KC and Virgin Media’s cable network).

bt superfast fibre on demand broadband fttp

10th July, 2014 - 12:02 pm (6 Comments)

BT’s “ultrafast” fibre optic based Fibre-to-the-Premises (FTTP) broadband network, which can currently deliver Internet download speeds of up to 330Mbps (30Mbps uploads), has revealed that the operators national network is now covering “nearly” 150,000 homes and businesses (premises passed) across the United Kingdom.

bt openreach logo uk

28th June, 2014 - 7:49 am (3 Comments)

BTOpenreach has posted a lengthy list of price changes that represent the final outcome of Ofcom’s Fixed Access Market Reviews (FAMR), which are due to take effect from 1st July 2014 and include everything from the expected line rental adjustments to cheaper fault fixing engineer visits (Special Fault Investigation) etc. The list is quite extensive.

bt openreach uk engineer team

26th June, 2014 - 8:34 am (9 Comments)

The national telecoms regulator has today confirmed that BTOpenreach, which maintains BT’s UK phone and broadband network, will from 1st July 2014 be officially required to meet tougher quality of service standards (i.e. faster installs, quicker repairs and making available more information about their performance to the public). Shorter contracts and cheaper FTTC switching are also coming.

bt openreach logo uk

24th June, 2014 - 2:42 pm (11 Comments)

BTOpenreach are preparing to increase the cost of their premium wholesale line rental product, which ISPs often sell on to businesses as part of a phone or broadband bundle, from £110 +vat per year to £114 (+3.64%). It follows a similar rise in the cost of Basic Line Rental on 17th May 2014, which went from £93.32 to £96.17 (+3.05%).

bt openreach engineer working

16th June, 2014 - 10:37 am (5 Comments)

Several Internet Service Providers are this morning reporting a number of seemingly related Major Service Outages (MSO) on BT Wholesale’s broadband network, which appears to be causing issues of intermittent Internet connectivity across England’s East Anglia region and some of the surrounding areas (e.g. Norfolk, Suffolk, North Essex).

openreach bt fttc broadband modem

13th June, 2014 - 8:02 am (6 Comments)

“Oops!.. I did it again” is a well-known song recorded by American pop-star Britney Spears and one that also comes to mind after learning that, very occasionally, some of BTOpenreach’s telecoms engineers will neglect to install a VDSL modem as part of their superfast broadband FTTC Basic Install process.

BT Wholesale engineers

20th May, 2014 - 8:25 am (6 Comments)

The telecoms regulator has today pushed BTOpenreach, which maintains BT’s national phone and broadband network across the United Kingdom, to adopt new targets that aim to improve its quality of service by fostering faster installs, quicker repairs and making available more information about their performance to the public. Superfast broadband (FTTC) lines will also benefit from cheaper migrations and shorter contracts.

windsor park development map uk

19th May, 2014 - 1:15 pm (11 Comments)

Residents of a new housing estate at Windsor Park, which sits just south of Buckingham town in England and includes 700 new build homes, are furious after being left waiting for a broadband and phone service to arrive via BT since before Christmas.

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