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Articles for Category Tag - BT

Ofcom UK Propose Small Improvements to Broadband Speed Code

11th May, 2022 (14 Comments)

Ofcom has proposed to tweak their 2019 voluntary Code of Practice for Broadband ISP Speeds, which will extend the current ‘Right to Exit‘ (i.e. when an ISP fails to correct a problem with broadband speeds) to the latest definition of service bundles. It will also require FTTP and cable ISPs to provide details on observed line speeds.

EE Become First UK Mobile Operator to Hit 50 Percent 5G Cover

10th May, 2022 (13 Comments)

EE (BT) today claims to have become the first mobile operator to have expanded its ultrafast 5G (mobile broadband) network to cover more than 50% of the UK’s population, which it added had been achieved “five years ahead of government’s ambition” – despite the challenge of needing to replace Huawei as a key supplier.

Mobile UK Local Authority Digital Champions

Mobile UK Calls on Government to Fund Local Digital Champions

10th May, 2022 (2 Comments)

The Mobile UK trade body, which represents operators including Three UK, EE (BT), O2 (VMO2) and Vodafone, has today published a new report that calls on the Government to put funding behind the establishment of Digital Champions at local authority level to help coordinate the mobile and broadband infrastructure rollout.

Censorship Blocked Website Message by UK ISP

Future UK Trade Deals May Add Piracy Website Blocks by ISPs

9th May, 2022 (15 Comments)

In a sign of things to come, it’s interesting to note that the recent free trade agreement between Australia and the United Kingdom included measures that require both sides to provide injunctive relief for website blocking by broadband ISPs – targeted at sites that are found to be facilitating internet copyright infringement (piracy).

Court Dismiss BT Appeal Against UK Landline Overcharging Ruling UPDATE

6th May, 2022 (4 Comments)

The Collective Action on Land Lines (CALL) has announced that the Court of Appeal (CoA) have dismissed BT’s appeal against an earlier ruling by the Competition Appeals Tribunal (CAT), which last year rejected the ISP’s attempt to stop a £600m class action claim related to the alleged overcharging of 2.3 million landline-only phone customers.

End of Contract Letters by UK Broadband ISPs Boost Re-Contracting

6th May, 2022 (9 Comments)

Ofcom has today posted some additional analysis on the impact of their End-of-Contract Notifications (ECN) system, which reveals that customer re-contracting on major broadband ISPs has increased as a result of its introduction – varying from a rise of 13% on Plusnet to just 3% on TalkTalk.

Broadband ISP BT Add Xbox Game Pass to FTTP Broadband Plans

6th May, 2022 (16 Comments)

UK ISP BT has today enhanced their top two fastest Fibre-to-the-Premises (FTTP) based home broadband packages – 500Mbps and 900Mbps – by adding a “free” Xbox Game Pass Ultimate – running for 6 months on 500Mbps and 12 months on 900Mbps (costing £10 per month thereafter).

ASA Ban Virgin Media Gig1 Fibre Ads Over Insufficient Comparison UPDATE

4th May, 2022 (12 Comments)

The Advertising Standards Authority (ASA) has responded to a BT complaint by banning a UK website and TV advert for Virgin Media’s Gig1 Fibre broadband package, which saw the operator promote itself as the “UK’s fastest major broadband provider“, after they failed to include sufficient information to verify their comparisons.

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Study Tests the Theoretical Limits of Copper Line Broadband

28th April, 2022 (34 Comments)

New research from the University of Cambridge – supported by BT and Huawei – has attempted to identify the theoretical limits of Openreach’s standard UK copper broadband lines (unshielded twisted copper pairs), while harnessing up to 12GHz of spectrum. The result is faster speeds are possible, but full fibre is still the future.

BT Group Turning EE into its Flagship Brand for UK Consumers

27th April, 2022 (40 Comments)

Telecoms giant BT (EE) has today announced another shake-up of its branding, which in simple terms will see EE – over time – become the “flagship brand for our consumer customers” (i.e. converged broadband and mobile plans etc.) and BT become the flagship brand for their Enterprise and Global units.

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Shell Energy Takes Flak in Q4 2021 Study of UK Broadband Complaints

27th April, 2022 (9 Comments)

Ofcom’s latest Q4 2021 (calendar) study of UK consumer complaints has named Shell Energy as attracting the most gripes for fixed broadband services, while TalkTalk did the same for landline phone and Virgin Mobile took flak for Pay Monthly mobile services. Finally, Virgin Media (VMO2) were on the naughty step for Pay TV.

Smarty Named the Best UK Mobile Operator in Which? Survey

23rd April, 2022 (22 Comments)

Consumer magazine Which? has just published the results of its latest survey, which claims to reveal the best and worst UK mobile operators. Overall the four primary operators – O2 (VMO2), EE (BT), Vodafone and Three UK – were “outperformed” by smaller virtual networks, such as Smarty, Giffgaff, Tesco Mobile and Sky Mobile etc.

Openreach Add 46 UK Exchanges to Copper Phone to Fibre Switch – Tranche 8

14th April, 2022 (16 Comments)

Openreach (BT) has today also released the Tranche 8 batch of 46 UK exchange areas where they plan to move away from copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which will occur once over 75% of premises in an area can get their “ultrafast broadband” (FTTP and G.fast at 300Mbps+).

Openreach Publish Next 36 UK FTTP Broadband Rollout Areas

14th April, 2022 (56 Comments)

Openreach (BT) has today added another 36 new locations (towns and villages) to their £15bn rollout of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network. The operator has also confirmed that their full fibre network has now covered 7 million UK premises.

Broadband ISP Plusnet UK Sweeps the 2022 Expert Reviews Awards

13th April, 2022 (23 Comments)

Consumer site Expert Reviews has posted the winners of their annual ‘Best Broadband Awards 2022‘ event, which surveyed consumers in an effort to identify the top UK Internet Service Providers (ISP) across a range of different categories. The overall winner this year was Plusnet.

Union Rejects Revised BT Pay Offer and Preps Strike Ballot

7th April, 2022 (33 Comments)

The BT Group (inc. Openreach, Plusnet and EE) has today proposed to award frontline broadband and telecoms workers a £1,500 consolidated pay increase. But the Communications Workers Union, which represents c.40,000 of the operator’s UK staff, has rejected this and moved to “prepare for a statutory industrial action ballot.“

First Milestone of 4G Rollout on London Underground Completes

7th April, 2022 (10 Comments)

Infrastructure firm BAI Communications (BAI) has announced the completion of the first milestone of its rollout of 4G and 5G-ready mobile (mobile broadband) coverage across the London Underground, which introduces uninterrupted coverage on the eastern section of the Jubilee Line. But only EE (BT) and Three UK have signed to use it.