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Articles for Category Tag - BT

COVID-19 – Openreach Limit UK Broadband ISP and Phone Work UPDATE

24th March, 2020 (78 Comments)

In a significant development Openreach (BT) has issued a status of Matters Beyond Our Reasonable Control (MBORC) across a variety of popular products, which from 23:59 tonight will effectively stop, limit or delay many new broadband and phone provisions (installs), repair jobs and engineer appointments on a “national basis.”

COVID-19 – Mobile Operators Close UK Retail Shops and Kiosks

24th March, 2020 (0 Comments)

Last night’s decision by the UK Government to order the immediate closure of all shops selling “non-essential goods” has begun to hit, with mobile operators Three UK, O2 and BT (EE) all confirming that their high street outlets have been shut and must remain that way until told they can reopen.

COVID-19 – A Look at Monday’s UK Internet Traffic and ISP Speeds

24th March, 2020 (14 Comments)

Yesterday was an important day for broadband ISPs in the United Kingdom because it was the first working Monday after the mass closure of schools, which has concentrated the demands of both home (remote) working and family internet traffic on to residential connectivity. But as expected the day was busy, albeit uneventful.

ISP BT Prices New UK Gigabit and Full Fibre Broadband Plans

22nd March, 2020 (193 Comments)

BT has today quietly revealed how much they’ll charge new customers who pick a package from their refreshed range of “Full Fibre” (FTTP) ultrafast broadband plans, which includes a “gigabit” class top tier that offers average download speeds of 900Mbps+ (uploads of 73Mbps). The good news is that they’re surprisingly cheap.

COVID-19 – ISP BT (EE) UK Offers Extra Support to Customers

20th March, 2020 (4 Comments)

BT (EE) has today become the latest broadband ISP and mobile operator to offer some free extras and support to their customers, which among other things includes changes to help the most vulnerable and ensuring that all of their users can access “unlimited” home broadband (no data caps).

10Mbps UK Broadband Universal Service Obligation to Go Live UPDATE3

19th March, 2020 (98 Comments)

The UK Government’s new legally-binding Universal Service Obligation (USO) for broadband – supplied by ISPs BT and KCOM – will tomorrow go live. The aim is to ensure that anybody living in a digitally disadvantaged area can request a “minimum” download speed of at least 10Mbps (1Mbps upload), but there are caveats.

Ofcom’s Plan to Measure the 4G UK Mobile Coverage Obligation

18th March, 2020 (4 Comments)

The telecoms regulator, Ofcom, has today revealed some more details about the new £1bn Shared Rural Network (SRN), which aims to extend UK geographic 4G mobile coverage to 95% by the end of 2025, and explained how they will assess the compliance of O2, Vodafone, Three UK and EE (BT) with those commitments.

ASA UK Ban BT Adverts for Misleading Guaranteed WiFi Claims

18th March, 2020 (7 Comments)

Complaints from UK broadband ISPs Virgin Media, Vodafone and 11 people have resulted in several adverts for BT’s Complete WiFi (mesh system) service add-on being banned for misleadingly claiming that “only we guarantee wi-fi in every room” and “we guarantee a strong signal in every room.”

Early Feedback from Openreach’s G.INP ECI Hybrid Fibre Trial

18th March, 2020 (16 Comments)

Some early feedback from Openreach’s (BT) latest trial of ReTransmission (ReTx / G.INP) technology on Fibre-to-the-Cabinet (FTTC / VDSL2) based broadband ISP lines, specifically those using the operator’s UK estate of ECI street cabinets, has shown improvements in service speed and latency times (ping).

Transport for London to Start 4G Mobile Trial on Jubilee Line

17th March, 2020 (4 Comments)

As expected Transport for London (TfL) has today announced that their planned trial with O2, Vodafone, Three UK and EE (BT) of a new 4G mobile (mobile broadband) network along the Jubilee Line (platforms and tube trains in tunnels) – between Canning Town and Westminster stations – will go live tomorrow.

BT Open Remote Record Feature for All YouView TV Box Owners

16th March, 2020 (27 Comments)

Broadband ISP BT has kindly decided to open up the remote record functionality within their TV app so that all users with a UK YouView (IPTV) set-top-box, even if they don’t have a Pay TV subscription with the operator, can access it once support for YouView’s own app is removed at the end of March 2020.

A girl in a protective medical mask at work. Viral disease. Epidemic.

Broadband ISP Execs Join BT CEO in Self Isolation for COVID-19

15th March, 2020 (8 Comments)

The bosses of several other UK broadband ISPs and organisations, including Gigaclear, Cityfibre and Openreach among others, have now gone into self-isolation at home for at least 7 days after meeting the CEO of BT Group, Philip Jansen, last week. Initially it was thought that this only effected the chiefs of major mobile operators.

Super Spreader Fears as COVID-19 Hits BT UK CEO Philip Jansen

13th March, 2020 (9 Comments)

Something like this had to happen eventually. BT Group has confirmed that their CEO, Philip Jansen, tested positive for COVID-19 yesterday and has followed the Public Health England protocols to self-isolate. The telecoms chief recently met with the UK Culture Secretary (Oliver Dowden) and leaders of O2, Vodafone and Three UK.

Ofcom Hit BT UK with £245K Fine for Overcharging on 118 Calls

12th March, 2020 (11 Comments)

Last year’s confession by BT that they had failed to immediately apply Ofcom’s new price cap on UK calls to 118 numbers (Directory Enquiries) until June 2019 (here), which resulted in several thousand of EE’s mobile customers being overcharged, has resulted in the operator being fined £245,000.

EE Switch-On Ultrafast 5G Mobile Network in 21 New UK Cities

12th March, 2020 (31 Comments)

Mobile operator EE (BT) has today switched-on their new 5G ultrafast mobile broadband network in a further 21 new cities and large towns across the United Kingdom, including locations such as Bath, Chelmsford, Loughborough and Rochester.

ISP BT UK Confirms Plan to Launch Gigabit Home Broadband

10th March, 2020 (80 Comments)

Last week we revealed that UK ISP BT had begun consumer trials of a new 1000Mbps capable Fibre-to-the-Premises (FTTP) broadband package – ‘Full Fibre 900 HALO‘ – using Openreach’s national network (here). As predicted the provider has today officially confirmed that such a product will be launched “later this month.”

Operators Sign £1bn Deal for 95% Geographic UK 4G Cover by 2026

9th March, 2020 (11 Comments)

Mobile operators BT (EE), Vodafone, O2 and Three UK have today reached a final agreement on costs to support the Government’s £1bn Shared Rural Network (SRN) plan, which will work to extend geographic 4G mobile (mobile broadband) coverage to 95% of the UK by the end of 2025. But one aspect may have been watered down.