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Articles for Category Tag - DOCSIS 3.1

Virgin Media UK Deploy Smart Support to Boost Broadband Reliability

8th April, 2024 (10 Comments)

Broadband ISP Virgin Media (VMO2) has today begun rolling out a new service called “Smart Support” to a sizeable but limited subset of their customer base, which they say will help to “boost broadband reliability” by proactively identifying and tackling issues remotely at no extra cost for customers.

Big Ben, Westminster Bridge and Houses of Parliament - 123rf

CTG Bemoans Lack of Broadband Support in UK Budget 2024

6th March, 2024 (16 Comments)

The CCO of the Complete Technology Group (CTG), Kevin Monaghan, has criticised today’s Spring Budget 2024 announcement for both failing to “crackdown” on broadband ISPs “inflicting substantial mid-contract price hikes” on consumers and not announcing any new provisions to help upgrade digital infrastructure.

Virgin Media Business UK Hitron CHITA Router

ISP Virgin Media Business Launch Spring Broadband Sale for SMEs

5th March, 2024 (0 Comments)

UK ISP Virgin Media Business (VMO2) has launched a new “Spring Sale” to attract new small business customers, which essentially offers 8 months half price on their 800Mbps and 1Gbps packages on a 24-month contract or 6 months half price on 400Mbps and 600Mbps.

Update Breaks 2.5Gbps Port on Virgin Media Hub 5 UK Broadband Router

4th March, 2024 (30 Comments)

Customers of broadband ISP Virgin Media (VMO2) are reporting that a recent firmware update to their Hub 5 (Sagemcom F3896LG-VMB) router, which has the version number of LG-RDK_7.6.15-2306.5, appears to have caused the device’s sole 2.5Gbps network (LAN) port to stop functioning correctly.

Virgin-Media-O2-Engineer-Handing-Leaflet

ISP Virgin Media O2 UK Discounts 500Mbps Broadband to £33

26th February, 2024 (0 Comments)

New customers of Virgin Media UK (VMO2) may like to know that the ISP has today discounted their mid-range 516Mbps (M500) standalone home broadband package to just £33 per month on an 18-month minimum term (£72 thereafter), which also comes with average upload speed of 52Mbps. The 250Mbps and 1Gbps plans have also been cut.

Broadband ISPs React to Virgin Media O2 UK Going Wholesale

24th February, 2024 (18 Comments)

The first retail broadband ISPs have begun to give their reactions to Virgin Media’s recent change of strategy (here), which will see them open up their existing fixed line network to wholesale via a new business (NetCo). Most internet providers have welcomed the move, but some are sceptical of NetCo’s ability to match Openreach (BT).

Virgin Media O2 Engineers Holding Fibre Cables

Virgin Media O2 Takes UK Fibre Broadband Network Wholesale

16th February, 2024 (88 Comments)

Broadband ISP Virgin Media (VMO2) and its shareholders (Liberty Global and Telefónica) have this afternoon finally announced plans to “create the biggest direct network challenger to BT Openreach in UK history“, which for the first time will open their existing fixed line broadband network up to wholesale by other internet service providers.

Virgin Media O2 Engineer Working Inside FTTP Cabinet

Virgin Media O2 and Nexfibre Build FTTP to 300,000 Extra UK Premises UPDATE

16th February, 2024 (15 Comments)

Broadband ISP and mobile giant VMO2 (Virgin Media and O2) has today published their Q4 2023 results, which suggests that their full fibre (FTTP) coverage via nexfibre has grown to add another c.299,000 premises (up from 251k in Q3) and Virgin’s fixed broadband base slowed its growth to 5,717,600 (up by 9.5k in Q4 vs 40.8k in Q3).

Broadband, TV and Mobile Price Hikes Set for Virgin Media O2 UK UPDATE

14th February, 2024 (27 Comments)

The release of the latest monthly UK inflation figures, which saw the Retail Price Index (RPI) fall to 4.9% (down from 13.4% at this time last year), means that UK customers of Virgin Media and O2 can now confirm how much they’re going to be impacted by the operator’s next round of annual price hikes.

Virgin Media UK Launch 2Gbps Broadband and Symmetric Speeds UPDATE2

7th February, 2024 (109 Comments)

Broadband ISP Virgin Media (VMO2) has this morning announced that they’ve become the first “major” UK internet provider to publicly launch a residential 2Gbps broadband package (Gig2 Full Fibre). On top of that, they’re also introducing symmetrical download and upload speeds as an optional add-on. But initially only for nexfibre areas.

Central London UK Broadband Picture 2024 - 123rf

Local London Set Strategy to Tackle Gigabit Broadband Notspots

31st January, 2024 (5 Comments)

The Local London organisation, which is one of four sub-regional partnerships in the UK’s capital city, has today published a new Digital Infrastructure Strategy, which among other things aims to tackle over 150,000 premises in south and east London that “do not have access to high speed – Gigabit capable – internet connections“.

Global Broadband Lines Top 1.42 Billion as UK FTTP Take-up Stalls

20th January, 2024 (32 Comments)

The latest research from Point Topic has revealed that world fixed broadband lines grew by 1.6% (22.39 million) in Q3 2023 to total 1.42 billion connections, which compares with 1.87% (24.59m) in the same quarter last year. But the subscriber growth rate of “full fibre” (FTTP/B) networks in the UK almost stalled in the latest quarter.

Comex 2000 Expansion Boosts Virgin Media’s FTTP Rollout in Scotland

10th January, 2024 (6 Comments)

Civil UK engineering firm Comex 2000 has announced that they’re expanding their operations into Scotland, which forms part of an effort to grow their support for Virgin Media (VMO2’s) rollout of Fibre-to-the-Premises (FTTP) based gigabit broadband ISP infrastructure. This will also create 300 new jobs over the next 2 years.

2023 H2 – UK Full Fibre Broadband Cover Reaches 60.5 Percent

2nd January, 2024 (19 Comments)

The latest UK summary of fixed broadband coverage for H2 2023 has found that “full fibre” (FTTP) ISP networks have grown to reach 60.54% of premises (up from 52.77% in H1 2023) and 79.86% are within reach of “gigabit” speeds (up from 76.22%). Continue on to see details for England, Wales, Scotland and N.Ireland.

New Ofcom UK Rules to STOP Misleading Use of “Fibre” Broadband UPDATE

13th December, 2023 (57 Comments)

The UK telecoms, media and internet content regulator, Ofcom, has today introduced new guidelines that will effectively only allow broadband ISPs to use terms like “fibre” and “full-fibre” on their websites, and in contracts, if their network brings fibre optic cables all the way to your home (i.e. FTTP / FTTH).

Broadband ISP Virgin Media O2 Promote Social Tariff to All UK Users

7th December, 2023 (13 Comments)

In somewhat of an industry first, Virgin Media (VMO2) has today announced that they’re launching a new awareness campaign for their cheaper broadband social tariffs, which will see the ISP contacting every one of their 5 million UK customers to make them aware of the option and offer to support those struggling with bills. O2 also plan a mobile social tariff.

Internet Download High Speed Concept Illustration. 1 Gbps in Focus. Global Broadband Networks Speed 3D.

Gigabit Broadband Coverage Reaches 80 Percent of UK Homes

6th December, 2023 (18 Comments)

The latest independent data has revealed that a shade over 80% of “homes” across the United Kingdom can now access a gigabit-capable broadband ISP connection (1000Mbps+), which is up from just over 72% at the end of last year. The figure drops to 60% when only looking at Fibre-to-the-Premises (FTTP) technology (up from 45%).