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Article Archive for Category Tag: EE

BT Mobile SIM

20th June, 2017 - 11:50 am (1 Comment)

Mobile operator Orange has announced that they intend to reduce their 4% stake in the embattled UK telecoms giant BT, possibly pushing it down to just 1.33%. The stake itself was created as part of BT’s £12.5bn merger with EE, which was previously owned by Orange and Deutsche Telecom.

ofcom mobile network tracking uk

16th June, 2017 - 11:19 am (1 Comment)

Ofcom has used crowd-sourced data collected from 4,288 users of their Smartphone app to reveal that 72% of users in UK urban areas were satisfied with their overall mobile service, although this falls to just 56% in rural areas. Elsewhere WiFi gave the best YouTube speed (average of 6.6Mbps).

london city shard

13th June, 2017 - 9:24 am (2 Comments)

Mobile operator EE has come out on top in a new RootMetrics study of YouTube’s video streaming via 4G and 3G mobile networks in London, which rated all four primary mobile operators by several criteria (e.g. video resolution, time taken to start a video, playback freezes / buffering etc.).

ee uk mobile 4g balloon

12th June, 2017 - 2:51 pm (2 Comments)

EE (BT) claims to have become the “first UK mobile operator” to showcase a “pre-standard” 5G backhaul (network capacity) capability within their network, which is based off their 4G “Air Mast” technology and harnesses the 26GHz radio spectrum band for faster speeds and lower latency.

EE 4g+ 400mbps+ speedtest uk

6th June, 2017 - 1:55 pm (17 Comments)

Forget about future 5G for today. Mobile operator EE has begun the process of deploying their latest 4G+ (LTE-Advanced) network upgrade to several cities across the United Kingdom, which have already demonstrated live download speeds of up to 429Mbps (66.4Mbps upload).

BT Smart Hub Router 2016

6th June, 2017 - 10:54 am (1 Comment)

Telecoms giant BT has today published a new report that examines their environmental impact, which among other things reveals that their UK retail ISP division has refurbished 500,000+ HomeHub broadband routers over the past 18 months (these are used to replace any that customers return as faulty).

ee uk logo

2nd June, 2017 - 3:11 pm (1 Comment)

Mobile operator EE has introduced Welsh language customer service for people in Wales and confirmed that they intend to boost 4G geographic network coverage of Wales from 40% at the start of 2016 to 90% by the end of 2017 (overall UK coverage will reach 95% by the same date).

award golden cup for top broadband isp

30th May, 2017 - 7:47 am (5 Comments)

Consumer magazine Which? has published the outcome from their first 2017 consumer survey of Mobile Network Operators (MNO), which ranked Giffgaff top with a customer score of 81%. Sadly Vodafone and EE could both be found languishing at the bottom of the table on 50% (tied).


19th May, 2017 - 2:18 pm (9 Comments)

Switching mobile operators in the UK will shortly become as easy as sending a text message. Ofcom has proposed changes to the mobile switching process that will introduce a new “text-to-switch” system, which is expect to cost the industry £44 million to implement over 10 years.

ee sim mobile broadband

4th May, 2017 - 9:07 am (1 Comment)

Mobile operator EE (BT) has today stolen a march on the EU’s forthcoming removal of roaming charges next month by announcing that all existing Pay Monthly and pre-paid Pay As You Go (PAYG) subscribers will soon enjoy roaming to 47 European destinations “at no extra charge“.

uk map green broadband telecoms britain

3rd May, 2017 - 8:42 am (0 Comments)

Crowed-sourced data firm OpenSignal has today published a bit of extra information from last month’s ‘State of Mobile Networks‘ report, which reveals that Middlesbrough / Teesside delivered the best 4G coverage (82.7%) and Stoke-on-Trent is top for Mobile Broadband speed (26.6Mbps).

united kingdom

21st April, 2017 - 11:23 am (0 Comments)

The latest April 2017 report from OpenSignal, which harnessed crowd-sourced data from 30,793 Smartphone users (535 million tests) to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has seen EE come top in almost every category.


12th April, 2017 - 12:45 pm (23 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.


12th April, 2017 - 11:45 am (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

gold silver and bronze broadband star winners uk best isp

7th April, 2017 - 1:12 pm (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

complaint form uk isp adr ofcom broadband

29th March, 2017 - 12:33 pm (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

ee uk logo

28th March, 2017 - 1:23 am (0 Comments)

Communications provider EE will later this morning remove the £25 one-off connection fee from all of their superfast “Fibre Broadband” (FTTC) and phone line rental packages. However the monthly price of their TV and broadband bundles will separately increase by up to £3.

army uk military

27th March, 2017 - 2:40 pm (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

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