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Article Archive for Category Tag: EE


19th May, 2017 - 2:18 pm (8 Comments)

Switching mobile operators in the UK will shortly become as easy as sending a text message. Ofcom has proposed changes to the mobile switching process that will introduce a new “text-to-switch” system, which is expect to cost the industry £44 million to implement over 10 years.

ee sim mobile broadband

4th May, 2017 - 9:07 am (1 Comment)

Mobile operator EE (BT) has today stolen a march on the EU’s forthcoming removal of roaming charges next month by announcing that all existing Pay Monthly and pre-paid Pay As You Go (PAYG) subscribers will soon enjoy roaming to 47 European destinations “at no extra charge“.

uk map green broadband telecoms britain

3rd May, 2017 - 8:42 am (0 Comments)

Crowed-sourced data firm OpenSignal has today published a bit of extra information from last month’s ‘State of Mobile Networks‘ report, which reveals that Middlesbrough / Teesside delivered the best 4G coverage (82.7%) and Stoke-on-Trent is top for Mobile Broadband speed (26.6Mbps).

united kingdom

21st April, 2017 - 11:23 am (0 Comments)

The latest April 2017 report from OpenSignal, which harnessed crowd-sourced data from 30,793 Smartphone users (535 million tests) to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has seen EE come top in almost every category.


12th April, 2017 - 12:45 pm (22 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.


12th April, 2017 - 11:45 am (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

gold silver and bronze broadband star winners uk best isp

7th April, 2017 - 1:12 pm (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

complaint form uk isp adr ofcom broadband

29th March, 2017 - 12:33 pm (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

ee uk logo

28th March, 2017 - 1:23 am (0 Comments)

Communications provider EE will later this morning remove the £25 one-off connection fee from all of their superfast “Fibre Broadband” (FTTC) and phone line rental packages. However the monthly price of their TV and broadband bundles will separately increase by up to £3.

army uk military

27th March, 2017 - 2:40 pm (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

BT Centre in Newgate Street, London

2nd March, 2017 - 11:24 am (0 Comments)

BT has today announced that it will aim to create 1,700 new apprenticeship and graduate jobs during 2017, with the new employees being expected to work in a variety of roles, ranging from cyber security and engineering roles to production at BTSport (some will also go to EE and Plusnet).

BT Labs in Ipswich

22nd February, 2017 - 10:49 am (0 Comments)

National UK telecoms operator BT and Chinese technology firm Huawei have today announced the start of new research into how “network slicing“, which allows specific “slices” within an IP-based network to be ring-fenced for particular activities, can be used to support future 5G Mobile services.

award best broadband uk ISP gold trophy

21st February, 2017 - 2:24 pm (10 Comments)

The annual Broadband Genie 2017 survey has today handed their award for “Best Broadband Provider” to Plusnet after they came top in five out of seven categories and secured a consumer satisfaction score of 74%. Elsewhere Virgin Media also picked up several awards.

ee uk mobile 4g balloon

21st February, 2017 - 11:47 am (11 Comments)

Mobile operator EE (BT) has today revealed details of their new Rapid Response Vehicles, balloons and drone based “Air Mast” technology, which will all be used to help keep their 4G (LTE) network running in remote communities (e.g. during disasters, network outages or to help emergency services).

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