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Articles for Category Tag - EE

UK Mobile Operators Confirm No Change to Free EU Roaming

29th December, 2020 (32 Comments)

As expected all four of the UK’s primary mobile network operators, including Three UK, Vodafone, O2 and EE (BT), have now confirmed that they have “no plans” (yet) to remove free roaming when the UK fully leaves the European Union on Thursday 31st December 2020 this week.

EE’s 4G Mobile Network Covers 94% of All Great Britain’s Roads

17th December, 2020 (10 Comments)

Mobile operator EE (BT) has revealed that their 4G based mobile network now covers 94% of all roads in Great Britain, which is said to be the equivalent of 322,000 miles. The news comes after Ofcom revealed (here) that EE had the strongest UK 4G geographic (landmass) coverage of 85%, but this is up just 1% from last year.

BT Offering 4G Home Broadband Packages to Fibre Notspots

15th December, 2020 (35 Comments)

New customers of BT’s Consumer UK broadband ISP division, specifically those who use their availability checker and are not covered by either their FTTC or FTTP based “fibre” service, are now being given the option of taking a new “4G Home Broadband” service with “maximum” speeds of either 15Mbps or 30Mbps.

BT Aim to Establish UK’s First Commercial Drone Corridor

15th December, 2020 (0 Comments)

Broadband and mobile giant BT has today announced that they will lead a new Government backed consortium as part of ‘Project XCelerate‘, which seeks to establish the UK’s first commercial drone corridor in open and unrestricted airspace (i.e. enabling automated drones and manned aviation to safely co-exist).

EE UK Gives Boost to Scotland’s Rural 4G Mobile Infill Project

10th December, 2020 (1 Comment)

Mobile operator EE has today announced that they’ve partnered with the Scottish Government (SG) to help deliver their £25m 4G Infill Programme, which aims to improve rural mobile voice and broadband coverage (mostly notspots across the Highlands and Islands) by building new masts for UK mobile operators to use.

Comparison of UK 5G Mobile Broadband Speeds and Operators

7th December, 2020 (29 Comments)

Telecoms analyst firm Point Topic has published the results of a new study, which examined how 4G and 5G based mobile broadband speeds compare across the United Kingdom and between different operators. Overall EE appeared to deliver the best speed, but Vodafone or Three UK are close behind.

Ofcom See Average UK Broadband ISP Speeds Rise to 71.8Mbps

5th December, 2020 (40 Comments)

Ofcom has published a biannual update for their latest dataset on fixed broadband speeds, which among other things found that the average (mean) actual download speed of UK residential ISPs has increased from 64Mbps (14Mbps upload) in their May 2020 report (here) to 71.8Mbps (14.2Mbps) now.

CWU Maintain Threat of Strike After BT Confirm Redundancy Terms

28th November, 2020 (43 Comments)

The Communications Workers Union (CWU) has maintained its threat of strike action against broadband and mobile giant BT after the operator concluded their consultation on changes to redundancy terms, which among other things will see the operator slash redundancy payments in half (from 24 months to 12).

Study of 5G and 4G Congestion Finds Three UK Suffers Most

27th November, 2020 (65 Comments)

Crowdsourced benchmarking firm Tutela has just published the results of a new study, which examined the effect of network congestion on 4G and the latest ultrafast 5G based mobile broadband networks from EE (BT), Vodafone, O2 and Three UK. Sadly Three suffered the most and slowed by over 36% during peak hours, on average.

BT and Transatel Deal Means 5G Mobile Upgrade for UK MVNOs

25th November, 2020 (11 Comments)

A number of UK Mobile Virtual Network Operators (MVNO) on BT’s (EE) national UK mobile network, such as the mobile solutions offered by broadband providers like Plusnet and The Phone Co-op, may soon gain access to modern features (ultrafast 5G etc.) as a result of an expanded deal with Transatel (NTT Group).

ISP EE UK Corrects Confusing Issue with FTTP Broadband Checks

20th November, 2020 (17 Comments)

Mobile operator and UK ISP EE have this week updated the home broadband coverage checker for their new gigabit-capable Fibre-to-the-Premises (FTTP) based services, which since launch (here) hasn’t recognised availability in every area where the new Openreach network has already been deployed.

BT and EE UK Customers Can Order a PlayStation 5 Tomorrow

18th November, 2020 (18 Comments)

Existing customers of BT’s UK broadband or EE’s Pay Monthly mobile packages will tomorrow gain the ability to purchase one of Sony’s latest PlayStation 5 (PS5) video game consoles directly from the operator. But as with the prior Xbox deal, there won’t be any special discounts.

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UK Mobile Operators Launch NumberVerify to Combat Fraud UPDATE

18th November, 2020 (24 Comments)

Mobile network operators including EE (BT), O2, Three UK and Vodafone have today collaborated to launch a new service called NumberVerify (NV), which is a new consumer safety solution that aims to make it both easier and more secure to authenticate a user’s identity for online transactions.

£14.8bn of Economic Benefits from Full 5G as UK Cover Hits 30%

17th November, 2020 (8 Comments)

A new study from consulting and research firm Analysys Mason has estimated that the new generation of ultrafast 5G based (mobile broadband) networks, which are currently being deployed by Three UK, Vodafone, EE (BT) and O2, could deliver £14.8bn in economic growth to the UK between 2025-2040 (at a cost of c.£3bn).

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Plusnet, Vodafone and EE Drag Feet Over Automatic Compensation

14th November, 2020 (29 Comments)

After almost 20 months of waiting it’s become increasingly disappointing to find that three of the UK home broadband ISPs that originally pledged their support to Ofcom’s new automatic compensation system for customers – Vodafone, Plusnet and EE – have yet to officially join the scheme.

complaint UK consumer broadband isp and phone gripes

ISP TalkTalk Tops Ofcom Broadband Complaints Table for Q2 2020

13th November, 2020 (19 Comments)

Ofcom’s new Q2 2020 consumer complaints report is out today, which names UK ISP TalkTalk as attracting the most gripes for both home broadband and landline phone, while Three UK did the same for Pay Monthly Mobile services and Virgin Media came bottom for Pay TV.

EE UK Launch First Own Brand 5G WiFi Mobile Broadband Router

11th November, 2020 (21 Comments)

Mobile operator EE (BT) has today launched its first “own brand” 5GEE Wi-Fi based mobile broadband router, which they rather boldly claim can offer “customers 5G speeds as fast as fibre in more places than any other operator.” Admittedly, they don’t seem to be comparing this to gigabit speeds on FTTP.