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Article Archive for Category Tag: O2

 
ofcom mobile network tracking uk

16th June, 2017 - 11:19 am (1 Comment)

Ofcom has used crowd-sourced data collected from 4,288 users of their Smartphone app to reveal that 72% of users in UK urban areas were satisfied with their overall mobile service, although this falls to just 56% in rural areas. Elsewhere WiFi gave the best YouTube speed (average of 6.6Mbps).

london city shard

13th June, 2017 - 9:24 am (2 Comments)

Mobile operator EE has come out on top in a new RootMetrics study of YouTube’s video streaming via 4G and 3G mobile networks in London, which rated all four primary mobile operators by several criteria (e.g. video resolution, time taken to start a video, playback freezes / buffering etc.).

Sky Mobile UK

1st June, 2017 - 1:02 pm (1 Comment)

Sky Mobile (Sky Broadband) has today added a fourth option to their line-up of Mobile tariffs, which costs just £5 per month and includes a 500MB (MegaByte) data allowance. As usual existing Sky TV customers will also benefit from free unlimited UK calls and texts.

award golden cup for top broadband isp

30th May, 2017 - 7:47 am (5 Comments)

Consumer magazine Which? has published the outcome from their first 2017 consumer survey of Mobile Network Operators (MNO), which ranked Giffgaff top with a customer score of 81%. Sadly Vodafone and EE could both be found languishing at the bottom of the table on 50% (tied).

mobile_phone_sim_cards

19th May, 2017 - 2:18 pm (9 Comments)

Switching mobile operators in the UK will shortly become as easy as sending a text message. Ofcom has proposed changes to the mobile switching process that will introduce a new “text-to-switch” system, which is expect to cost the industry £44 million to implement over 10 years.

o2 uk mobile sim

9th May, 2017 - 1:52 pm (2 Comments)

Mobile operator O2 has today become the latest to confirm that existing subscribers will, effective from 15th June 2017, be able to use their 2G, 3G or 4G Pay Monthly, Pay As You Go and Business tariff’s inclusive calls, texts and data bundles while travelling around Europe “at no extra cost.”

uk map green broadband telecoms britain

3rd May, 2017 - 8:42 am (0 Comments)

Crowed-sourced data firm OpenSignal has today published a bit of extra information from last month’s ‘State of Mobile Networks‘ report, which reveals that Middlesbrough / Teesside delivered the best 4G coverage (82.7%) and Stoke-on-Trent is top for Mobile Broadband speed (26.6Mbps).

united kingdom

21st April, 2017 - 11:23 am (0 Comments)

The latest April 2017 report from OpenSignal, which harnessed crowd-sourced data from 30,793 Smartphone users (535 million tests) to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has seen EE come top in almost every category.

good_versus_bad_opinions_0

12th April, 2017 - 11:45 am (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

complaint form uk isp adr ofcom broadband

29th March, 2017 - 12:33 pm (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

Sky Mobile UK

29th March, 2017 - 8:52 am (5 Comments)

Sky (Sky Broadband) has today moved to make their recently launched and O2 MVNO based Sky Mobile service more attractive by launching a new service called ‘Swap‘, which will allow customers to get the latest Smartphone every year.

5g mobile broadband

16th February, 2017 - 2:15 pm (18 Comments)

Forget FTTC, G.fast, FTTH/P and other forms of fixed line “fibre broadband” connectivity. According to a new report from mobile operator O2, the economic benefits of future 5G based Mobile Broadband technology will overtake “fibre” by 2026.

mobile mast in a city uk at dusk

16th February, 2017 - 10:38 am (2 Comments)

Earlier this week RootMetrics revealed their latest H2 2016 report into the performance of 4G Mobile operators (Three UK, O2, Vodafone and EE (BT)) across sixteen of the United Kingdom’s major cities. Today we’re able to publish a detailed table of the Mobile Broadband results (speeds).

uSwitch Mobile and Broadband Awards 2017

3rd February, 2017 - 8:22 am (8 Comments)

The annual uSwitch.com Awards 2017 were held last night and this saw Plusnet grab the most wins for fixed line broadband, while Three UK scooped up more wards for Mobile related categories than their competitors and Sky (Sky Broadband) also did quite well on the Pay TV front.

customer service and support UK complaints

20th December, 2016 - 10:11 am (6 Comments)

The UK telecoms regulator has today published their Q3 2016 consumer complaints study, which reports that the total volume of fixed line Broadband, Phone and Pay TV complaints in the UK has increased, while Mobile gripes declined. Sadly BT came out as the biggest magnet for broadband gripes.

3g 4g mobile broadband network ec sourced image

16th December, 2016 - 1:52 pm (1 Comment)

Ofcom’s new Smartphone Cities study has examined the Mobile Broadband performance of 4G network operators O2, EE, Three UK and Vodafone across 7 of the United Kingdom’s major cities (Belfast, Birmingham, Cardiff, Edinburgh, London, Sheffield and Southampton). Overall EE was the fastest.

ee_4g_mobile_broadband_speed

7th December, 2016 - 8:17 am (3 Comments)

The Advertising Standards Authority has banned a TV, press and website advert for EE’s mobile network after Three UK and two members of the public complained that they included “misleading” comparisons of 4G speed.

4g mobile broadband uk wireless lte technology

2nd December, 2016 - 10:36 am (17 Comments)

How much Mobile Broadband data does your 4G mobile plan include and is it too expensive? A new report from Point Topic has revealed significant variations in 4G pricing and data caps across Europe, with UK consumers appearing to exist in one of the more expensive markets.

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