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Article Archive for Category Tag: O2

 
mobile mast vector

9th August, 2017 - 10:09 am (17 Comments)

Here we go again. Mobile operator Three UK has issued a formal letter before action to Ofcom, which threatens the regulator with a Judicial Review unless they change the rules of their forthcoming 4G and 5G radio spectrum auction in order to more aggressively curb EE’s (BT) dominance.

mobile mast red vector uk

27th July, 2017 - 10:02 am (2 Comments)

The latest H1 2017 report from RootMetrics has revealed the 4G mobile performance and availability of O2, Three UK, Vodafone and EE across England, Wales, Scotland and N.Ireland. Overall EE takes the crown for Mobile Broadband speed and coverage, while Three UK won for reliability and calls.

o2 uk mobile sim

26th July, 2017 - 10:49 am (12 Comments)

Mobile operator O2 UK has admitted that they are throttling internet data traffic on their 3G (Mobile Broadband) connections for pay monthly contract customers who go roaming around the European Union. Some operators also struggled to deliver a good 4G connection while abroad.

london city 2017 uk

12th July, 2017 - 1:42 pm (2 Comments)

Mobile operator O2 UK (Telefonica) has today announced that they’ve chosen Cisco to help deliver their ultrafast “gigabit speed” capable free public WiFi network across the City of London, which is currently still aiming to be “fully operational” by Autumn 2017.

mobile mast tower signal uk

11th July, 2017 - 7:49 am (8 Comments)

After various delays and a bizarre campaign (here), Ofcom has today set out the final rules and caps for their auction of radio spectrum in the 2.3GHz and 3.4GHz bands, which will help mobile operators to launch “very fast” Mobile Broadband (4G and 5G) services by 2020.

complaint UK consumer broadband isp and phone gripes

28th June, 2017 - 11:11 am (8 Comments)

Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes. Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.

internet download and upload speed arrows

26th June, 2017 - 1:03 am (11 Comments)

The first half of 2017 has seen another rise in average fixed line broadband download speeds to 28.21Mbps, albeit mostly fuelled by the on-going migration of consumers from older ADSL lines and on to newer “fibre broadband” (FTTC/P) services. Meanwhile EE is still king for Mobile Broadband.

ofcom mobile network tracking uk

16th June, 2017 - 11:19 am (1 Comment)

Ofcom has used crowd-sourced data collected from 4,288 users of their Smartphone app to reveal that 72% of users in UK urban areas were satisfied with their overall mobile service, although this falls to just 56% in rural areas. Elsewhere WiFi gave the best YouTube speed (average of 6.6Mbps).

london city shard

13th June, 2017 - 9:24 am (2 Comments)

Mobile operator EE has come out on top in a new RootMetrics study of YouTube’s video streaming via 4G and 3G mobile networks in London, which rated all four primary mobile operators by several criteria (e.g. video resolution, time taken to start a video, playback freezes / buffering etc.).

Sky Mobile UK

1st June, 2017 - 1:02 pm (4 Comments)

Sky Mobile (Sky Broadband) has today added a fourth option to their line-up of Mobile tariffs, which costs just £5 per month and includes a 500MB (MegaByte) data allowance. As usual existing Sky TV customers will also benefit from free unlimited UK calls and texts.

award golden cup for top broadband isp

30th May, 2017 - 7:47 am (5 Comments)

Consumer magazine Which? has published the outcome from their first 2017 consumer survey of Mobile Network Operators (MNO), which ranked Giffgaff top with a customer score of 81%. Sadly Vodafone and EE could both be found languishing at the bottom of the table on 50% (tied).

mobile_phone_sim_cards

19th May, 2017 - 2:18 pm (9 Comments)

Switching mobile operators in the UK will shortly become as easy as sending a text message. Ofcom has proposed changes to the mobile switching process that will introduce a new “text-to-switch” system, which is expect to cost the industry £44 million to implement over 10 years.

o2 uk mobile sim

9th May, 2017 - 1:52 pm (3 Comments)

Mobile operator O2 has today become the latest to confirm that existing subscribers will, effective from 15th June 2017, be able to use their 2G, 3G or 4G Pay Monthly, Pay As You Go and Business tariff’s inclusive calls, texts and data bundles while travelling around Europe “at no extra cost.”

uk map green broadband telecoms britain

3rd May, 2017 - 8:42 am (0 Comments)

Crowed-sourced data firm OpenSignal has today published a bit of extra information from last month’s ‘State of Mobile Networks‘ report, which reveals that Middlesbrough / Teesside delivered the best 4G coverage (82.7%) and Stoke-on-Trent is top for Mobile Broadband speed (26.6Mbps).

united kingdom

21st April, 2017 - 11:23 am (0 Comments)

The latest April 2017 report from OpenSignal, which harnessed crowd-sourced data from 30,793 Smartphone users (535 million tests) to reveal how 4G and 3G based Mobile network availability and data speeds vary across the United Kingdom, has seen EE come top in almost every category.

good_versus_bad_opinions_0

12th April, 2017 - 11:45 am (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

complaint form uk isp adr ofcom broadband

29th March, 2017 - 12:33 pm (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

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