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Articles for Category Tag - O2

Lyca Mobile UK Finally Launches its e-SIM Service

17th May, 2023 (21 Comments)

Mobile network operator Lyca Mobile has today announced that they’ve become one of the first Mobile Virtual Network Operators (MVNO) – based off O2’s (VMO2) national platform – to launch an e-SIM service for customers in the United Kingdom.

Virgin Media O2 Deploy 4G at 50 UK Rural Mobile Masts Under SRN

15th May, 2023 (5 Comments)

Mobile operator O2 (VMO2) has today confirmed that they’ve so far deployed “reliable” 4G based mobile broadband coverage across a total of 50 rural sites in the United Kingdom, which forms part of their commitment under the £1bn industry-led Shared Rural Network (SRN) project with the Government.

Ofcom See Positive Impact of UK Mobile Text-to-Switch System

10th May, 2023 (14 Comments)

Ofcom has today published a new analysis of the impact their “Text-to-Switch” (Auto-Switching) system for UK mobile operators (e.g. EE, Vodafone, O2 and Three UK), which was introduced in June 2019, had on consumers. Overall, the new system has fuelled a strong increase in consumers switching mobile operators.

Virgin Media O2 Sees UK Broadband Growth as Nexfibre Expands UPDATE

10th May, 2023 (9 Comments)

Virgin Media and O2 (VMO2) has published their latest Q1 2023 results, which saw broadband customers grow to total 5,682,600 (up by 28.8k vs 22.7k in Q4 2022) and 5G mobile expand its coverage to 2,100 towns and cities. The operator also added 107,800 premises to their new full fibre (FTTP) network (primarily for nexfibre).

O2 UK Calls on Mobile Rivals to “Stop the Smartphone Swindle”

5th May, 2023 (24 Comments)

Mobile operator O2 (VMO2) has launched a new campaign today that calls on their rivals to “Stop the Smartphone Swindle” by introducing changes that would prevent consumers overpaying for mobile phones they already own. But EE (BT), Vodafone and Three UK say they already offer such packages.

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ISP Virgin Media Business UK Launch Flexible Broadband Plans

5th May, 2023 (6 Comments)

New customers of Virgin Media Business (VMO2) can, from today, now choose to take one of their new Flex offerings, which enables small businesses to move either up or down between different “VOOM Fibre” broadband package options (i.e. customers can “flex” or change their package every 30 days).

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Virgin Media O2, Starlink and Wavemobile Trial Brings 4G to Remote Wales

5th May, 2023 (15 Comments)

O2 UK (VMO2) has completed a unique trial in an extremely remote part of Wales, which successfully worked with Starlink’s network of ultrafast broadband satellites in Low Earth Orbit (LEO) and Wavemobile to deploy a mobile broadband capable 4G signal to the area around the South Stack Lighthouse in Holyhead, Anglesey.

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First of 120 Planned UK Gov Funded 4G Mast Upgrades Goes Live in Scotland

3rd May, 2023 (1 Comment)

The first UK government-funded rural 4G mobile mast upgrade has today been completed in the Lockerbie area in Scotland, which forms part (£75m) of their industry-led £1bn Shared Rural Network (SRN) project with EE (BT), Vodafone, Three UK and O2 (Virgin Media). A further 120+ masts in Scotland are also set for upgrades.

Virgin Media O2 UK Appoints New COO and MD for Fixed Network Expansion

2nd May, 2023 (8 Comments)

Broadband and mobile giant Virgin Media O2 has today announced that, as part of their efforts to reorganise and focus the company on a “customer-first, digital-first and converged mentality and mission that lays the ground for future growth“, they’ve appointed a new Chief Operating Officer (COO) and MD for Fixed Network Expansion.

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Analysts Find Gaps in Mobile Signal on London to Edinburgh Train

2nd May, 2023 (17 Comments)

Mobile network analysts at Streetwave have published the results of a new survey, which examined the mobile signal quality on the London (England) to Edinburgh (Scotland) train route. Perhaps unsurprisingly, the route was found to suffer from various “not-spots“, while EE’s network performed the best for mobile broadband.

Three UK Continues to Deliver Fastest 5G Download Speeds

2nd May, 2023 (13 Comments)

The latest data from Ookla, which runs the popular Speedtest.net service, has revealed that mobile network operator (MNO) Three UK is still beating rivals at Vodafone, O2 (VMO2) and EE (BT) for average median 5G broadband download speeds – scoring 275.85Mbps (Megabits / sec) in Q1 2023. Roughly double their nearest rival.

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Ofcom UK Name Shell Energy as UK ISP with Most Complaints in Q4 2022

27th April, 2023 (12 Comments)

The latest Ofcom study of UK consumer complaints for Q4 2022 has, once again, named and shamed Shell Energy for attracting the most consumer moans about both home broadband and landline phone services, while BT did the same for Pay Monthly Mobile services and Virgin Media for Pay TV.

Survey Claims Brits Would Rather Give Up Booze and the Gym than WiFi

25th April, 2023 (6 Comments)

A new survey of 2,000 UK adults, which was conducted by broadband ISP Virgin Media (VMO2), has found that respondents would rather give up booze (33%) and the gym (36%) than be without WiFi, with 98% stating they rely on broadband every day and 47% saying it’s vital they have a connection for the entire day.

Three UK Coughs to Problems with Emergency Alert Test UPDATE

24th April, 2023 (74 Comments)

Mobile operator Three UK appears to have been one of the worst affected yesterday after many of their customers (including yours truly) did NOT receive a notification during the Government’s nationwide test of their new Emergency Alerts service, despite using supported kit. A smaller portion of users on Vodafone, O2 and EE also had problems.

Ofcom – Only 220,000 UK Homes on Cheaper Social Broadband Tariffs

24th April, 2023 (11 Comments)

Ofcom has today published their latest UK consumer affordability report, which finds the take-up of cheaper social broadband ISP and mobile tariffs for those on state benefits has increased to 220,000 households (up from 136,000 six months ago). But that still represents just 5.1% of households on Universal Credit (4.3 million).

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Top 5 Most Common Fraud Texts on Virgin Media O2’s UK Network

21st April, 2023 (11 Comments)

Mobile operator O2 (VMO2) has, after analysing and blocking tens of millions of malicious and fraudulent text (SMS) messages targeting its UK customers, revealed the top five most common fraud texts blocked on their network (firewall) in March 2023. Topping the table were texts from criminals posing as someone’s mum or dad.

Virgin Media UK’s XGS-PON Full Fibre Upgrade to Go Live Later in 2023

20th April, 2023 (77 Comments)

The Director of Fixed Infrastructure, Engineering and Delivery at broadband ISP Virgin Media UK (VMO2), Matt Tully, has revealed that their upgrade from legacy Hybrid Fibre Coax (HFC) infrastructure to 10Gbps capable XGS-PON based Fibre-to-the-Premises (FTTP) lines will start to go live for homes “later this year“.