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Article Archive for Category Tag: Ofcom Regulation

entanet uk

1st July, 2015 - 2:06 am (1 Comment)

Entanet, which supplies broadband and telecoms services to a number of UK ISPs and businesses, says they’re “not convinced” by BT’s hope of being able to replace their old traditional phone services, including a relaxation of related regulation, with a new pure IP based network within the next 10 years.

angry uk internet user

30th June, 2015 - 11:01 am (1 Comment)

The communications regulator has today published their latest Q1-2015 consumer complaints report, which saw overall complaint volumes continue to fall across most of the major UK mobile, pay tv, fixed line phone and broadband sectors. But the news isn’t so good for EE, which has seen gripes surge.

european union map flag

30th June, 2015 - 9:44 am (1 Comment)

After years of disagreement the European Parliament, Council and Commission claim to have finally reached a deal that will both “end” mobile roaming charges on 15th June 2017 and introduce “strong net neutrality rules” in order to protect open Internet access. But some of the rules have been watered down.

sky broadband uk

29th June, 2015 - 8:24 am (16 Comments)

Sky (Sky Broadband) has used the backdrop of Ofcom’s on-going strategic review of the UK’s digital communications market to formally demand that the national telecoms regulator launch a competition review of BTOpenreach, which manages BT’s underlying broadband and phone infrastructure.

businesses need broadband connections

25th June, 2015 - 12:28 pm (0 Comments)

The UK telecoms regulator claims Virgin Media, BT and TalkTalk have all agreed to help address the problem of poor business broadband speeds by jointly working to build a new Code of Practice, which is similar to the code that already works to protect consumers from slow Internet speeds.

high uk prices and costs

25th June, 2015 - 11:27 am (12 Comments)

Hands up how many of you still make regular use of your fixed line phone to make calls? Probably not many. In that sense the news that BT are pushing Ofcom to relax their regulation so they can close their traditional phone network and move customers to a new Internet-based system will not come as a shock.


22nd June, 2015 - 1:34 pm (0 Comments)

After several years and various legal challenges the UK telecoms regulator has proposed what could be the final resolution to a long running dispute relating to BT’s overcharging for business Ethernet services, which initially required them to repay £94.8m to Sky (Sky Broadband), TalkTalk, Virgin Media, Cable & Wireless Worldwide (Vodafone) and Verizon.

ofcom uk telecoms regulator

20th June, 2015 - 12:15 am (0 Comments)

As a little reminder, the process of switching between broadband and phone providers, specifically those who use the BT Openreach telecoms network (e.g. BT, EE, Sky Broadband and TalkTalk etc.), has today become a little easier thanks to the introduction of Ofcom’s new harmonised migration rules.


15th June, 2015 - 3:01 am (4 Comments)

The communications regulator will, after around five long years of development, on 20th June this week finally succeed in forcing the majority of fixed line broadband and phone providers across the United Kingdom to introduce a “simpler and more reliable” method of switching service. It should be good news, but not everybody is happy.

BT major fibre optic cable junction telephone exchange uk

12th June, 2015 - 8:07 am (2 Comments)

The national telecoms regulator has today proposed a raft of “significant real-terms price reductions” for mobile operators, broadband ISPs, public sector organisations and businesses that buy BT’s high-speed wholesale Leased Line links, which form part of a market worth £2bn across the United Kingdom.

vodafone uk mobile broadband

11th June, 2015 - 12:02 pm (0 Comments)

The national telecoms regulator, Ofcom, has launched an own-initiative investigation into Vodafone’s billing and complaints handling procedures after an unspecified number of the mobile operator’s customers in the United Kingdom made related complaints.

ofcom uk telecoms regulator

11th June, 2015 - 10:52 am (0 Comments)

The UK telecoms regulator has today launched a consultation on several new tweaks to the FTTC “margin squeeze” test, which is designed to keep the BT’s “fibre broadband” prices under control by forcing them to “maintain a sufficient margin between [their] wholesale and retail superfast broadband charges“.


11th June, 2015 - 8:13 am (10 Comments)

Consumers who suffer significantly slower broadband speeds than promised by their ISP will, under Ofcom’s new rules, be allowed to exit their contract at any time. But the new rules will only apply to providers that offer ADSL2+ (up to 20Mbps) or FTTC / VDSL (up to 40-80Mbps) based services (i.e. Virgin Media is excluded).


10th June, 2015 - 12:47 pm (1 Comment)

The Body of European Regulators of Electronic Communications, which represents telecoms regulators from across the EU (e.g. Ofcom in the UK), has conducted a new survey to uncover consumer attitudes towards Net Neutrality. The study unsurprisingly reveals that consumers would switch ISP if a provider imposed certain limits on their access.

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