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Article Archive for Category Tag: Ofcom Regulation


29th July, 2015 - 11:38 am (2 Comments)

The UK telecoms regulator has today fined Unicom (Universal Utilities) £200,000 for misleading consumers over the sale of their fixed line telecommunications services (between the 1st March 2013 and 8th July 2014).

ofcom uk telecoms regulator

29th July, 2015 - 10:26 am (1 Comment)

The telecoms regulator has re-run its FTTC / VULA “margin squeeze” test, which was introduced earlier this year as a mechanism for keeping BT’s “fibre broadband” prices fair by ensuring they “maintain a sufficient margin between wholesale and retail … charges“, and found that the operator is not in breach.


28th July, 2015 - 10:45 am (5 Comments)

Switching to a different Mobile Network Operator (MNO) in the United Kingdom could soon become even easier after the national telecoms regulator, Ofcom, proposed a number of changes that they claim would harmonise and thus simplify the process by taking a cue from home broadband ISP migrations.

b4rn wray fibre optic rural broadband

24th July, 2015 - 10:36 am (21 Comments)

The Director of Strategy for ITS Technology, David Cullen, has said that the CEO of national UK telecoms regulator Ofcom, Sharon White, was wrong to tell MPs that those living in the final 5% of the country are “not going to get” fibre broadband style connectivity to improve their Internet access.

sharon white ofcom uk ceo

22nd July, 2015 - 1:16 pm (20 Comments)

The CEO of the United Kingdom’s communications regulator, Sharon White, has told a Culture, Media and Sport Committee in Parliament that in her view those who live in the final 5% of premises that have yet to benefit from superfast broadband will not get “fibre” connectivity. “We are not going to get there through fibre,” said White.

wireless mobile mast

21st July, 2015 - 7:39 pm (5 Comments)

A row over competition in the UK market for Mobile Virtual Network Operator (MVNO) services has erupted after broadband ISP TalkTalk accused Vodafone of “withdrawing entirely from the MVNO market“, which would seriously limit the choices for BT and EE’s rivals when hunting for an alternative supplier.

BT Centre in Newgate Street, London

21st July, 2015 - 9:44 am (16 Comments)

The CEO of BTOpenreach, Joe Garner, has warned that Ofcom’s new 2015 Strategic Review of Digital Communications is allegedly at risk of being “hijacked by corporate rivalries” and that a better solution to the future telecoms landscape might come from less regulation and potentially higher prices to help boost investment. Well they would say that.


16th July, 2015 - 8:11 am (41 Comments)

The telecoms regulator has today published a new discussion document as part of their major Strategic Review of Digital Communications, which asks for feedback on the vexed question of whether Openreach should be completely separated from BT so as to boost UK broadband and phone competition.


14th July, 2015 - 8:56 am (4 Comments)

A new report claims that around 7 out of 10 Sky Broadband customers have enabled the ISPs network-level filtering (Parental Controls), which was enforcedly introduced last year by all of the largest broadband ISPs to help block “adult content” from young eyes. Sadly it doesn’t always work as intended.


9th July, 2015 - 5:05 pm (17 Comments)

The CEO of BT’s Consumer Division, John Petter, has today hit back at Sky (Sky Broadband) for calling on Ofcom to launch a competition review of the operators BTOpenreach division. BT has now similarly demanded that the regulator include Pay TV into its Digital Communications Review and tackle Sky’s “dominance“.


6th July, 2015 - 8:47 am (7 Comments)

A recently elected Highlands MP in Scotland, Drew Hendry (SNP), has called for a radical change in Ofcom’s regulatory policy that would allow UK mobile phone customers to exit their contracts without penalty if they suffered from poor or no signal coverage. But notspots or areas of weak signal are common.

broken uk internet connection and running man

3rd July, 2015 - 7:46 am (4 Comments)

Mobile and Internet provider EE UK, which is in the middle of being gobbled by BT for £12.5bn, has today been fined £1 million after Ofcom found earlier this year that the telecoms operator had broken its rules for governing how you should handle customer complaints (General Condition 14.4).

entanet uk

1st July, 2015 - 2:06 am (3 Comments)

Entanet, which supplies broadband and telecoms services to a number of UK ISPs and businesses, says they’re “not convinced” by BT’s hope of being able to replace their old traditional phone services, including a relaxation of related regulation, with a new pure IP based network within the next 10 years.

angry uk internet user

30th June, 2015 - 11:01 am (1 Comment)

The communications regulator has today published their latest Q1-2015 consumer complaints report, which saw overall complaint volumes continue to fall across most of the major UK mobile, pay tv, fixed line phone and broadband sectors. But the news isn’t so good for EE, which has seen gripes surge.

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