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Article Archive for Category Tag: Ofcom Regulation


20th May, 2015 - 7:43 am (2 Comments)

Telecoms giant BT has formally tabled an appeal with the Competition Appeals Tribunal (CAT) against Ofcom’s new “margin squeeze” test, which is designed to keep the operators FTTC “fibre broadband” prices under control by forcing them to “maintain a sufficient margin between [their] wholesale and retail superfast broadband charges“.

fibre optic cable duct connectivity

15th May, 2015 - 8:19 am (54 Comments)

In a surprise move Ofcom’s Business Connectivity Market Review (BCMR2016) has done a U-turn on its 2012 policy by proposing that rival ISPs, specifically those that provide Leased Lines, should be granted access to BT’s national Dark Fibre network (i.e. un-lit fibre optic lines that have spare capacity for coping with future demand).


12th May, 2015 - 11:08 am (1 Comment)

The communications regulator has today published their latest quarterly consumer complaints report to the end of 2014 and unsurprisingly, despite a general flatness in complaint volumes, there are still some familiar names topping the tables. We’re looking at you EE (fixed broadband and phone), Vodafone (mobile) and BT (Pay TV).


6th May, 2015 - 10:52 am (4 Comments)

After a lengthy investigation the UK telecoms regulator has provisionally ruled that there are “reasonable grounds” for believing that Unicom (Universal Utilities) misled consumers over the sale of their fixed line telecommunications services (between the 1st March 2013 and 8th July 2014).


5th May, 2015 - 1:43 am (2 Comments)

The way in which consumers switch between different fixed line home broadband ISP and phone providers in the United Kingdom will soon change, hopefully for the better. Here’s a quick rundown of what you need to how and how it will impact your ability to change provider.

talktalk uk isp

27th April, 2015 - 7:48 am (3 Comments)

New customers of TalkTalk’s entry-level SimplyBroadband bundle look set to be the worst hit today as their standard monthly rental price shoots up by 42.86% from £3.50 to £5 per month, with most of the ISPs other bundles and TV packages also experiencing a +£1.50 per month rise in the cost of service.


20th April, 2015 - 11:13 am (2 Comments)

The United Kingdom’s telecoms regulator has today published an update on their preliminary work to design a regulatory approach for future 5G (5th Generation) based Mobile Broadband technology, which identifies several bands in different parts of the 6GHz to 100GHz radio spectrum range that could be candidates for the service.

sharon white ofcom uk ceo

17th April, 2015 - 8:14 am (50 Comments)

BT might be pleased to hear that the new boss of the United Kingdom’s communications and media regulator, Sharon White, is considering whether the entry of “newer players and technology” into the country’s Internet access and telecoms market should result in a “lighter approach” to regulation.

mobile broadband uk

3rd April, 2015 - 11:53 pm (3 Comments)

Ofcom has released its second study into the national performance of Mobile Broadband services. The results show that the average mobile Internet download speed had shrunk slightly since last year’s study, with 4G networks delivering 14.7Mbps (down from 15.1Mbps) and 3G doing 5.9Mbps (down from 6.1Mbps).

cable maintenance

31st March, 2015 - 8:34 am (19 Comments)

Three of the biggest UK telecoms and broadband giants, including BT, Virgin Media and KC (KCOM), have jointly written a new letter to the national communications regulator in an attempt to dissuade Ofcom from making any changes that might require them to provide access to their Dark Fibre Optic lines.

ee uk logo

27th March, 2015 - 11:07 am (4 Comments)

The national telecoms regulator, Ofcom, has concluded a yearlong probe into EE’s (also trading as Orange UK and T-Mobile) handling of consumer complaints and found that “there are reasonable grounds for believing” that the operator broke its rules (General Condition 14.4).

satellite broadband uk

19th March, 2015 - 8:43 am (0 Comments)

Back in 2009 the European Commission picked Inmarsat Ventues and Solaris Mobile to provide Mobile Satellite Services (MSS) across Europe using the 1980-2010MHz and 2170-2200MHz radio spectrum bands. But so far neither company has provided the services and the UK telecoms regulator has now issued both with a strict ultimatum, use it or £ lose it.

broadband and phone prices pound sign

19th March, 2015 - 7:53 am (23 Comments)

The UK telecoms regulator has, following corrective advice from Europe, today announced the 1st April 2015 introduction of a new margin test rule that will mean BT must “maintain a sufficient margin between its wholesale and retail superfast broadband charges“, in order to allow rival ISPs some profitably to match its prices.

bt uk isp logo

17th March, 2015 - 10:47 am (0 Comments)

The national UK telecoms regulator has fined BT £800,000 after the operator last year failed to make an improved text-to-voice service available to its customers with hearing or speech impairments.

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