Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1466 Posts)

Articles for Category Tag - Ofcom Regulation

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Ofcom Start Major Review to Boost UK Full Fibre Broadband Market

8th January, 2020 (20 Comments)

The national telecoms regulator, Ofcom, has today launched their first combined Wholesale Fixed Telecoms Market Review 2021-26 (FTMR), which proposes major changes to help boost investment in “full fibre” broadband and high capacity Ethernet (leased line) services for both the residential and business connectivity markets.

Openreach UK Prep Special Offers for Salisbury and Mildenhall

7th January, 2020 (2 Comments)

Openreach has unveiled some new special offers to help ISPs facilitate their analogue telephone (WLR) to digital voice (VoIP), and copper to “full fibre” (FTTP), Exchange Upgrade trials (here, here and here) in Mildenhall (Suffolk) and Salisbury (Wiltshire) respectively.

Wi-Fi Alliance Stakes Claim to 6GHz Band for Faster Home WiFi

7th January, 2020 (4 Comments)

The Wi-Fi Alliance has begun its campaign to nudge broadband and telecoms regulators from across the world to support their efforts to approve the 6GHz band for use alongside WiFi networks, which could in theory be introduced into the latest Wi-Fi 6 (802.11ax) standard alongside the Wi-Fi 6E terminology.

Ofcom UK Propose Predictable Annual Work Plan for 2020-21

7th January, 2020 (0 Comments)

Just like clockwork the UK telecoms and media regulator, Ofcom, has today proposed a new annual work plan for the next year. The generalised summary covers everything from improving fairness for consumers (e.g. end-of-contract notifications), internet regulation and boosting the roll-out of faster broadband ISP and mobile services etc.

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Connected Nations 2019 – 3 Million UK Premises Can Get Full Fibre

20th December, 2019 (10 Comments)

Ofcom has today published their Connection Nations 2019 UK digital infrastructure report, which reveals that “full fibre” (FTTP) broadband ISP networks now cover 10% of premises (up from 6% last year) and “ultrafast” (300Mbps+) lines reach 53% (up from 49%). Sadly geographic 4G cover from all operators is unchanged at 66%.

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Big Ofcom Changes to Help Broadband ISP and Mobile Switching UPDATE

17th December, 2019 (8 Comments)

The national telecoms regulator, Ofcom, has today proposed to make switching between broadband ISPs on physically separate UK networks easier (e.g. BT to Hyperoptic) and they also intend to ban mobile operators from selling “locked” handsets (i.e. Smartphones that cannot be used on other networks unless they are unlocked).

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Survey Claims Broadband Consumers Save £120 by Haggling

14th December, 2019 (1 Comment)

A new Savanata survey of 5,016 broadband customers by Which? has claimed that UK consumers can save an average of £120 a year by haggling with their ISP for a better deal, which could take the form of either a discount on your monthly rental or various other incentives in order to stop you switching.

Ofcom UK Questions O2’s Compliance in Ongoing Billing Probe UPDATE

13th December, 2019 (1 Comment)

The UK telecoms regulator has opened a second investigation into O2, which is examining whether or not the mobile operator provided “complete, accurate and on time” information to them as part of their on-going probe into an “Extraordinary Performance Failure” of the company’s metering and billing system.

Small UK Firms Invited to Setup Own Local Wireless Networks

9th December, 2019 (5 Comments)

Ofcom has today begun inviting applications for their new Shared Spectrum Licences, which enables small businesses to create their own local wireless networks in radio spectrum bands (ranging from 1.8GHz to 26GHz) that could previously only be used by national mobile and broadband providers.

Ex-BT Man Becomes Regulatory Director for Ombudsman Services

6th December, 2019 (24 Comments)

The Ofcom approved consumer complaints handler firm Ombudsman Services, which is an Alternative Dispute Resolution (ADR) provider for broadband ISPs and mobile operators, has hired a former head of commercial and regulatory strategy at BT’s consumer business – Ed Dodman – to be their Director of Regulatory Affairs.

Ofcom Fine UK ISP Onestream £35K for Aggressive Mis-selling UPDATE

5th December, 2019 (8 Comments)

Hampshire-based broadband ISP Onestream, which was established in 2016 and has launched a range of affordable ADSL2+ and FTTC based bundles, has today been fined £35,000 by Ofcom after the regulator found that they “took over the telephone services of more than a 100 people without their permission” (slamming).

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Ofcom UK Soften Openreach Rules for IP and FTTP Migration Trials

27th November, 2019 (8 Comments)

Ofcom are consulting on a new proposal that could remove a few key pieces of regulation from Openreach (BT), which is intended to support their analogue telephone (WLR) to digital voice (VoIP) and copper to “full fibre” (FTTP) Exchange Upgrade trials (here and here) in Mildenhall (Suffolk) and Salisbury (Wiltshire) respectively

Ofcom and Openreach Trial Cheaper UK FTTC Broadband Upgrades UPDATE

25th November, 2019 (14 Comments)

The UK telecoms regulator, Ofcom, has begun a consultation on the proposed introduction of a new “bulk upgrade process,” which requires an exclusion in Openreach’s (BT) quality of service regulation but would make it more efficient for them to upgrade slower lines to FTTC (VDSL2) based broadband ISP connections.

Openreach Set Earlier Full Launch for New Dark Fibre X Product

23rd November, 2019 (5 Comments)

Openreach (BT) has announced that their new Dark Fibre X product, which is only focused upon serving the very limited inter-exchange connectivity market, will now get its full launch (national UK availability) a little earlier than expected on 20th December 2019.

Ex-BT Man Mansoor Hanif Exits as Ofcom’s Chief Tech Officer

21st November, 2019 (0 Comments)

The UK telecoms regulator, Ofcom, has today announced that its Chief Technology Officer (CTO), Mansoor Hanif (former BT director), is to leave after only joining the organisation last year (here). The regulator’s Group Director of Strategy and Research, Yih-Choung Teh, will hold his position until a replacement is found.

ISPs Met Technologies and Millenium Talk Probed Over SLAMMING

20th November, 2019 (1 Comment)

Broadband ISPs Met Technologies Limited (Met Plus Telecom and Millenium Talk) and Guaranteed Telecom Limited (Zoom Telecom) are being probed by Ofcom UK, which occurred after a number of consumers reported alleged incidents where their telecoms service had been switched without their permission.

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Vodafone UK Top Naughty List for Q2 2019 Broadband Gripes

19th November, 2019 (7 Comments)

The latest Q2 2019 consumer complaints report from Ofcom has confirmed that UK ISP Vodafone attracted the most moans for fixed line broadband, while Plusnet were the worst for landline phone and Virgin Media did the same for both Mobile and Pay TV. On the flip side Sky Broadband generated the fewest gripes.