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Articles for Category Tag - Ofcom Regulation

 

3rd January, 2019 (4 Comments)

A new online survey of 1,380 ISPreview.co.uk readers, which was conducted between 16th November 2018 and 2nd January 2019, has found that the top reasons why most UK respondents switched broadband ISP in 2018 were to save money (29.9%) or get access to faster speeds (25.4%), while 18.3% simply sought better quality.

30th December, 2018 (194 Comments)

A number of broadband ISPs including TalkTalk, Hyperoptic, Cityfibre and Gigaclear, as well as the Independent Networks Co-operative Association (INCA), have written to the UK Government and Ofcom in the hope of encouraging tougher measures to prevent Openreach (BT) from hampering “full fibre” (FTTP) competition.

20th December, 2018 (31 Comments)

As expected Openreach (BT) has today confirmed that the wholesale price of their 40Mbps (10Mbps upload) Fibre-to-the-Cabinet (FTTC / VDSL2) broadband tier will drop by -£8.08 (-11.6%) from 1st April 2019. Some smaller changes for unbundled (LLU MPF and SMPF) and Wholesale Line Rental (WLR) are also confirmed.

19th December, 2018 (2 Comments)

The Competition and Markets Authority has concluded its “super-complaint” probe into how UK consumers who remain loyal to a broadband ISP or mobile operator often end up paying “significantly more” than new customers. In response they’ve called for “urgent action” to tackle related issues and protect vulnerable users.

18th December, 2018 (23 Comments)

A new report from the Broadband Stakeholders Group has warned that work to retire the old Public Switched Telephone Network (PSTN) and replace it with all-IP voice services by c.2025 will face a number of challenges, particularly around ensuring resilient access to emergency services and encouraging user migrations.

18th December, 2018 (0 Comments)

Ofcom has today published their International Communications Market Report 2018 (ICMR), which broadly compares broadband and mobile networks in the United Kingdom with 17 other countries and the EU. Overall the UK does well for fixed line superfast broadband and 4G mobile, but we’re weak on “full fibre” (FTTP).

18th December, 2018 (3 Comments)

The UK telecoms regulator has moved to improve 4G and future 5G mobile coverage by setting out their plans for “spectrum sharing” in the 1800MHz, 2300MHz and 3.8-4.2GHz bands, as well as finalising new coverage obligations for next year’s auction of the 700MHz band. The 3.6GHz – 3.8GHz bands will also be auctioned.

18th December, 2018 (3 Comments)

Ofcom has released their annual infrastructure report, which reveals that just 2% of the UK (677,000 premises) cannot access a 10Mbps capable fixed line broadband ISP service (down from 4% in 2017), while “full fibre” (FTTP) is available to 6% (up from 3%) and geographic coverage of 4G mobile has hit 66% (up from 43%).

17th December, 2018 (7 Comments)

After years of delay and court battles Ofcom have today set the annual licence fees (ALF) that O2, Vodafone, Three UK (H3G) and EE will pay for their 2G, 3G and 4G Mobile services in the 900MHz and 1800MHz spectrum bands. The regulator has separately proposed fees for UK Broadband’s (H3G) holdings at 3.4GHz and 3.6GHz.

14th December, 2018 (38 Comments)

Ofcom has granted a small but controversial change to the part of the 3.6GHz band owned by mobile operator Three UK (H3G, UK Broadband Ltd.), which will give them access to a 100MHz block of contiguous spectrum that may result in faster 5G based mobile and fixed wireless networks. But BT, O2 and Vodafone aren’t happy.

14th December, 2018 (33 Comments)

The UK telecoms regulator has today launched a new review of broadband pricing to examine whether loyal (existing) and vulnerable ISP customers are being ripped-off. On top of that they’ve also set out their final proposals for end-of-contract notification letters, which will soon also tell you about the best deals.

12th December, 2018 (11 Comments)

An investigation into the availability of Vonage‘s internet phone (VoIP) service has resulted in Ofcom imposing a £24,500 penalty on the provider, which came after they discovered that the company had “failed to provide uninterrupted access” to the emergency services (999 or 112 for police, fire etc.).

12th December, 2018 (10 Comments)

A new report from the Confederation of British Industry (CBI) has warned that the UK Government must take “urgent action” and “fast track [new] laws” in order to ensure the delivery of its aspiration to achieve nationwide coverage of future 5G mobile by 2027 and “full fibre” (FTTP) Gigabit broadband ISP networks by 2033.

11th December, 2018 (4 Comments)

Over the next few years the UK will witness a surge in alternative fibre optic (FTTP) broadband ISP networks, which means that investment and competition will vary a lot by geography. In response Ofcom has today begun consulting upon a new approach to how they set regulation and define such markets from 2021.

11th December, 2018 (16 Comments)

After some disagreement Openreach (BT) and five major retail ISPs appear to have finally reached agreement on payments as part of Ofcom’s new automatic compensation system, which from “early 2019” will require them to compensate consumers for a total loss of fixed broadband and phone connectivity.

10th December, 2018 (11 Comments)

One positive outcome of last week’s O2 network outage (here) is that it has triggered a debate about whether mobile operators should introduce Automatic Compensation, like broadband ISPs will soon receive. On top of that others have called for more roaming flexibility, so users can use rival networks during downtime.

5th December, 2018 (33 Comments)

As predicted Ofcom has today proposed that BT and KCOM should be designated as the official Universal Service Providers (USP) for the Government’s new “legally binding” Universal Service Obligation (USO), which from 2020 will make it possible for those in slow speed areas to request a broadband speed of at least 10Mbps.

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