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Article Archive for Category Tag: Sky Broadband

 
incorrect_and_confusing

16th April, 2014 - 8:32 am (3 Comments)

Customers aren’t likely to notice much of a difference but the headline (advertised) download speed of Sky Broadband’s standard unlimited Internet access product has just been raised again from “up to” 16Mbps to 17Mbps, even though it’s still the same old ADSL2+ based connection underneath. No doubt more ISPs will soon follow.

fibre-optic-and-ethernet-network-cables

15th April, 2014 - 7:58 am (13 Comments)

In a major development two of the United Kingdom’s largest ISPs, TalkTalk and Sky Broadband (BSkyB), have “joined forces” with fibre optic infrastructure developer CityFibre to expand its existing Fibre-to-the-Premises (FTTP) network in the City of York (England) by launching a 1000Mbps capable “ultra-fast” broadband service to thousands of local homes.

now-tv-bskyb-uk

8th April, 2014 - 12:14 pm (16 Comments)

Customers who pay £4.99 a month for the Entertainment Pass on Sky’s broadband-based NOW TV service now have more than those annoying “Rights Restrictions” messages (here) to worry about after the live broadcast of popular TV show Game of Thrones (Season 4 : Episode 1) caused a surge in demand that disrupted connectivity.

bt_sport_broadband

7th April, 2014 - 8:03 am (5 Comments)

The battle for broadband and TV dominance between BSkyB and BT took another twist today after it was revealed that the latter had nabbed the former Director of Sky Broadband and voice services, Delia Bushell, to take the new role of Managing Director at its TV and BTSport division.

new_build_uk_homes_gtc_infrastructure

4th April, 2014 - 10:50 am (10 Comments)

Utility infrastructure provider GTC has signed a new deal with Sky (Sky Broadband) that will make available a bundle of premium TV services, fixed-line home phone and fibre optic broadband speeds of up to 300Mbps (Megabits per second) to future new build homes across the United Kingdom.

sky-broadband-uk

28th March, 2014 - 1:59 am (9 Comments)

Sky Broadband (BSkyB) will later today slash the cost of their superfast (‘up to’ 38Mbps) Sky Fibre Unlimited (FTTC) broadband package from £20 to just £7.50 per month for the first 6 months of service. Both new and existing customers should be able to take advantage.

complaint-form-uk-isp-adr-ofcom-broadband

26th March, 2014 - 10:43 am (3 Comments)

BT and EE’s home broadband packages generated the highest level of customer gripes during the final quarter of 2013. The data, which comes from Ofcom’s quarterly consumer complaints report, also revealed that TalkTalk were the worst for fixed phone providers, while Orange UK came bottom for mobile and BT also failed at Pay TV.

sky-broadband-uk

20th March, 2014 - 7:51 am (5 Comments)

Sky (Sky Broadband) has confirmed that in the coming weeks their existing Internet-based on-demand movie rental service – Sky Store – will also begin taking on Apple’s iTunes, Google Play and Amazon Prime (formerly Lovefilm) by offering movies which you can download to Buy-and-Keep.

tsn-ua

18th March, 2014 - 8:10 am (6 Comments)

The growing crisis on Europe’s border between Ukraine and Russia, which centres on a dispute over ownership of the Crimea territory, took an unusual twist yesterday after it was spotted that Sky Broadband and other UK ISPs appeared to be restricting access to Ukrainian news site Tsn.ua. Oddly Sky claims it was blocked for being on a “white list” of websites (note to Sky: normally you unblock those).

telephone-support-rage-and-complaints

6th March, 2014 - 1:57 pm (4 Comments)

A new TalkTrack report from marketing research firm Keller Fay has revealed that an estimated 3 million negative opinions are exchanged about one or other of five major broadband ISPs providers each day, with BT and TalkTalk suffering the most from Negative Word of Mouth (NWOM). But the news is better for the rest.

now-tv-bskyb-uk

3rd March, 2014 - 2:59 am (11 Comments)

Customers that spent £4.99 a month to purchase the Entertainment Pass for Sky’s broadband-based NOW TV service, which is supposed to include access to 10 of their top pay-tv channels (e.g. Sky Atlantic, Sky 1, Discovery etc.), have been left disappointed because many of the shows are blocked due to “Rights Restrictions“.

bt_urban_tower

28th February, 2014 - 12:27 pm (0 Comments)

The endless spat over competition in the United Kingdom’s wholesale broadband ISP market took another turn today after BT used a new report from Plum Consulting to support their calls for Ofcom to “level the playing field” by ending its “pricing distortion” policy, which they claim allows rival ISPs to offer cheaper services.

sky-broadband-uk

27th February, 2014 - 8:50 am (0 Comments)

Customers looking to take one of Sky Broadband’s (BSkyB) unlimited packages (both standard and superfast fibre), without TV, will perhaps be pleased to learn that they can now take the bundle at half price and receive a £100 Marks & Spencer’s voucher on top.

law

17th February, 2014 - 2:24 pm (3 Comments)

The tennis match over wholesale access and prices for Sky TV’s (Sky Broadband) premium sports channels (Sky Sports 1 / 2 etc.) looks set to erupt again. The UK Court of Appeal has today ruled that the Competition Appeal Tribunal (CAT) needs to look again at its rejection of Ofcom’s pay TV measures.

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