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Article Archive for Category Tag: Sky Broadband

sky broadband uk

16th April, 2015 - 8:55 am (0 Comments)

Dealing with the loss of a loved one is hard enough without also having to tackle debt collectors as they chase for late payments, but how late is too late? According to Sky, which through its debt collection agency BPO have been pursuing one deceased customer for an outstanding payment of £62.25 (TV service), the answer is two years.

router modem network cable snakes

13th April, 2015 - 8:07 am (12 Comments)

The latest survey of 2,725 ISPreview.co.uk readers has found that the quality of the router that big broadband ISPs bundle with their Internet access packages does have an impact on whether consumers choose a particular provider, with 36.9% saying it was important to their choice. But most would also like more choice.

sky broadband uk

10th April, 2015 - 8:48 am (5 Comments)

The past couple of years have seen all of the major consumer broadband ISPs in the United Kingdom remain fairly silent on the impending need to support the “new” IPv6 Internet addressing standard. But now one of the biggest providers, Sky Broadband, is finally preparing to take the matter seriously by initiating its first customer trials.

pile of pounds sterling currency

8th April, 2015 - 2:00 am (7 Comments)

Consumers are extremely sensitive to price and many base their choice of ISP on what they save in comparison to an existing package. But often the headline special offers won’t give you the full picture and as a result you could end up paying more than expected. We take a closer look at the price you pay for the “cheapest” packages.

sky broadband uk

1st April, 2015 - 7:52 am (0 Comments)

A complaint by Virgin Media has prompted the UK Advertising Standards Authority (ASA) to ban Sky Broadband’s apparently “misleading” claim of being able to offer “99.9% core network reliability“.

cable theft and damage uk police

1st April, 2015 - 7:35 am (2 Comments)

A significant number of Internet users across various parts of the England, particularly in and around the English West Midlands and South Coast areas, have suffered a night of slow broadband performance and connectivity woes. Most of these issues appear to be caused by a string of fibre optic cable breaks.

cityfibre fibre optic cable

26th March, 2015 - 9:40 am (4 Comments)

CityFibre’s Joint Venture with Sky Broadband and TalkTalk, which is deploying an “ultra-fast” 1000Mbps capable Fibre-to-the-Home (FTTH/P) broadband network to homes in the city of York (England), claims to have completed its first roll-out phase and confirmed plans to accelerate and increase the scale of their deployment.


24th March, 2015 - 1:09 pm (7 Comments)

Customers of Sky Broadband with Sky TV, specifically those who enjoy accessing their TV content on an Android based mobile device via the Sky Go app, have criticised the operator for not updating their app to work properly with the latest Android 5.1 release. But it could be worse; they might be users of Virgin Media’s TV Anywhere service.


16th March, 2015 - 8:27 am (4 Comments)

Consumer magazine Which? has today published the results of their latest Q1 2015 reader survey of broadband ISP satisfaction, which found that customers of John Lewis’s broadband division and Zen Internet were the most satisfied with their service. Meanwhile all of the biggest ISPs could be found languishing at the bottom.

fibre optic cable core

14th March, 2015 - 7:36 am (1 Comment)

Customers of Sky Broadband’s Internet and phone services, specifically those who reside in and around the Essex area (North East of London), are currently experiencing a mix of performance and connectivity problems after a major fibre optic cable was broken near to BT’s Basildon telephone exchange.


11th March, 2015 - 11:09 am (3 Comments)

Customers of EE’s recently launched TV (IPTV) service, which is best taken alongside their fixed line broadband and phone bundles, may be pleased to know that Sky’s popular online TV streaming product NOW TV has been added to the content roster alongside all the usual catch-up TV and Freeview channels.

three uk mobile broadband

11th March, 2015 - 10:42 am (5 Comments)

A new note from Morgan Stanley, the financial management firm, has suggested that one by-product of Three UK’s (Hutchison Whampoa) £10.25bn move to buy O2 from Telefonica is that the new combined business may “ultimately decide to explore an entry into UK fixed-line“.. again.

internet piracy flag

10th March, 2015 - 12:12 pm (6 Comments)

Customers of Sky Broadband, specifically those who are alleged to have last year shared unlawful copies of the movie ‘The Company You Keep‘ (TCYK) over public BitTorrent file sharing (P2P) networks, could soon be hit by letters demanding compensation from copyright lawyers.

Slow Broadband Speed UK Internet Download

26th February, 2015 - 11:44 am (24 Comments)

The telecoms regulator has today published their latest Q1-2015 report into the real-world performance of the largest fixed line broadband ISPs and their customers across the United Kingdom, which found that the average download speed has increased by 21.93% over the past six months to top 22.8Mbps (NOTE: Most of this boost came from urban areas, with rural and suburban being fairly flat).

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