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Article Archive for Category Tag: Sky Broadband

sky broadband super reliable

19th July, 2017 - 7:42 am (9 Comments)

A complaint by Virgin Media has prompted the Advertising Standards Authority (ASA) to ban a major TV and national press advert for Sky Broadband’s service after they were found to have misleading claimed that the ISP offered a “Super Reliable” broadband service.

confused uk consumer

14th July, 2017 - 10:50 am (0 Comments)

Ofcom has started a new consultation that aims to find ways of improving consumer engagement and encouraging more switching in the Broadband, TV, Mobile and Phone market. But they’ve also given up on making it easier to switch between separate network platforms (e.g. Openreach, Virgin Media and KCOM).

now tv bskyb uk

13th July, 2017 - 2:07 pm (4 Comments)

Customers of the Sky owned NOW TV video streaming service will be hit by a price hike of 14.3% on 15th August 2017 when the monthly cost of the provider’s TV Entertainment Pass rises from £6.99 to £7.99. The good news is that NOW TV Combo (Broadband, Phone and TV) users aren’t affected.

BT TV Logo

12th July, 2017 - 8:41 am (10 Comments)

Fears that customers of BT TV’s Sport content might lose access to the Sky Sports channels have proven to be unfounded after a new agreement was reached with Sky, which will give BT access to two of the broadcasters new sports TV channels (‘Sky Sports Main Event‘ and ‘Sky Sports Extra‘).


11th July, 2017 - 10:34 am (0 Comments)

UK ISP Sky Broadband is close to resolving a major outage that began yesterday afternoon (around 5pm – 10th July 2017) after an underground fire caused significant damage to some of their core fibre optic cable infrastructure in the East Midlands of England.

businesses need broadband connections

6th July, 2017 - 10:58 am (36 Comments)

Customers of several broadband ISPs (particularly those on Sky Broadband, BT and TalkTalk) in the South East of England appear to be suffering from a total loss of internet connectivity or unstable services, which is the result of 7 “separate” breaks in major core fibre optic cables.

banned and forbidden uk internet censorship

3rd July, 2017 - 9:07 am (5 Comments)

Several enforcement groups for copyright holders have taken the unusual step of asking Google to remove links for the website blocking notification pages used by Virgin Media, BT and Sky Broadband, which inform visitors when websites have been blocked by a court order.

complaint UK consumer broadband isp and phone gripes

28th June, 2017 - 11:11 am (8 Comments)

Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes. Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.


14th June, 2017 - 7:41 am (8 Comments)

ISPs Sky Broadband, Virgin Media and TalkTalk have succeeded in getting the Advertising Standards Agency to ban several adverts for BT’s Infinity SmartHub broadband router, which made “misleading” claims to offer the “UK’s most powerful wi-fi signal” and “better wi-fi coverage“.

sky broadband uk lowest priced fibre advert batman

7th June, 2017 - 7:53 am (3 Comments)

The Advertising Standards Authority (ASA) has banned a major TV advert for Sky Broadband, which featured Lego Batman, after it misleadingly claimed to offer the “UK’s lowest priced fibre including line rental” and also featured on-screen text that “did not present the qualifications clearly.”

united kingdom money map

5th June, 2017 - 11:21 am (4 Comments)

Telecoms analysts have warned that periodic price hikes and a lack of innovation could be fuelling a slowdown in customer growth among many of the United Kingdom’s largest phone and broadband ISPs (e.g. BT, Sky Broadband, TalkTalk etc.), although the wider picture is more complicated.

Sky Mobile UK

1st June, 2017 - 1:02 pm (1 Comment)

Sky Mobile (Sky Broadband) has today added a fourth option to their line-up of Mobile tariffs, which costs just £5 per month and includes a 500MB (MegaByte) data allowance. As usual existing Sky TV customers will also benefit from free unlimited UK calls and texts.

ofcom uk telecoms regulator

31st May, 2017 - 12:15 pm (3 Comments)

Ofcom has announced that fully unbundled (MPF) ISPs, such as Sky Broadband and TalkTalk, will benefit from a small reduction to their annual Openreach (BT) wholesale charge for related customer lines to £84.38 +vat (currently £85.29), effective from 1st July 2017.

sky broadband uk logo 2017

31st May, 2017 - 10:02 am (8 Comments)

Sky Broadband has today joined TalkTalk and BT by launching their own solution for tackling unwanted and nuisance calls – ‘Sky Talk Shield‘. The new service will be offered free to existing customers of the operator’s Sky Talk (Phone Line Rental) service, which is included with their broadband bundles.

high uk prices and costs

18th May, 2017 - 8:29 am (56 Comments)

Broadband providers Vodafone, TalkTalk and Sky Broadband have complained that Ofcom’s delay to the introduction of their recently proposed wholesale price reduction on Openreach’s (BT) 40Mbps (10Mbps upload) Fibre-to-the-Cabinet (FTTC / VDSL2) service could cost consumers £140 million.


10th May, 2017 - 1:40 pm (0 Comments)

Rochdale-based ISP Zen Internet has appointed the former Chief Technology Officer (CTO) of Easynet, Justin Fielder, to take up the same position in their own business.

TalkTalk Logo 2017

10th May, 2017 - 8:05 am (0 Comments)

Internet provider TalkTalk has today published their latest full year results to 31st March 2017, which saw them bleed fewer on-net broadband subscribers (-20k in H2 vs -29k in H1) in the period to total 3,947,000 and 25% of those take their FTTC based “fibre broadband“.

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