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Article Archive for Category Tag: Sky Broadband

high uk prices and costs

18th May, 2017 - 8:29 am (54 Comments)

Broadband providers Vodafone, TalkTalk and Sky Broadband have complained that Ofcom’s delay to the introduction of their recently proposed wholesale price reduction on Openreach’s (BT) 40Mbps (10Mbps upload) Fibre-to-the-Cabinet (FTTC / VDSL2) service could cost consumers £140 million.


10th May, 2017 - 1:40 pm (0 Comments)

Rochdale-based ISP Zen Internet has appointed the former Chief Technology Officer (CTO) of Easynet, Justin Fielder, to take up the same position in their own business.

TalkTalk Logo 2017

10th May, 2017 - 8:05 am (0 Comments)

Internet provider TalkTalk has today published their latest full year results to 31st March 2017, which saw them bleed fewer on-net broadband subscribers (-20k in H2 vs -29k in H1) in the period to total 3,947,000 and 25% of those take their FTTC based “fibre broadband“.


9th May, 2017 - 11:28 am (3 Comments)

Openreach (BT) has informed participating ISPs that they’re “not planning further trials” of their 18Mbps (2Mbps upload) FTTC / VDSL2 “fibre broadband” product with new customers, although it will remain open to existing subscribers.. for now.


5th May, 2017 - 1:41 pm (0 Comments)

After years of fighting, the Court of Appeal has rejected BT’s most recent attempt to stop a ruling by Ofcom over the rate of interest payable in respect to their past overcharging for Ethernet services, which could force them to pay £22m+ to rivals. Next stop.. Supreme Court?

sky broadband uk logo 2017

21st April, 2017 - 1:46 pm (0 Comments)

New customers of Sky Broadband’s various unlimited and superfast “fibre” (FTTC) based packages, which include phone line rental, should note that the ISP has significantly discounted the price of all their bundles for the first 18 months of service (12 months on ADSL).

pounds sterling notes and coins uk

17th April, 2017 - 9:25 am (2 Comments)

A second attempt by three of the United Kingdom’s largest broadband ISPs to secure a new Voluntary Code of Practice for handling Automatic Compensation, which would be paid during a total loss of service, is being disrupted by TalkTalk’s refusal to sign-up.


12th April, 2017 - 12:45 pm (22 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.


12th April, 2017 - 11:45 am (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

gold silver and bronze broadband star winners uk best isp

7th April, 2017 - 1:12 pm (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

slow internet download

31st March, 2017 - 1:29 pm (12 Comments)

Openreach (BT) has today announced that the on-going ISP trial of their new 18Mbps (2Mbps upload) Fibre-to-the-Cabinet (FTTC) product, which is designed to help people stuck on slow ADSL based pure copper broadband lines, has been extended until 30th October 2017.

complaint form uk isp adr ofcom broadband

29th March, 2017 - 12:33 pm (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

Sky Mobile UK

29th March, 2017 - 8:52 am (4 Comments)

Sky (Sky Broadband) has today moved to make their recently launched and O2 MVNO based Sky Mobile service more attractive by launching a new service called ‘Swap‘, which will allow customers to get the latest Smartphone every year.

army uk military

27th March, 2017 - 2:40 pm (2 Comments)

Internet providers including BT, EE, Plusnet, Sky Broadband, TalkTalk and Virgin Media have agreed not to charge Armed Forces personnel a cancellation fee for their broadband and media services, albeit only when posted overseas or to another part of the UK.

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