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Articles for Category Tag - Sky Broadband

Ofcom Warns Major UK Broadband ISPs Over Charging for Email

22nd February, 2020 (74 Comments)

Buying your own email address from a dedicated UK web hosting provider is cheap (c.£1-3 a month), unless you’re a former broadband ISP customer of BT (£7.50) or TalkTalk (£5) where in order to keep your address you can end up being charged significantly more for an often inferior product. Ofcom isn’t happy.

ISP Sky Broadband UK to Hike Some Internet and TV Prices UPDATE

18th February, 2020 (25 Comments)

Just like clockwork Sky (Sky Broadband) has this week announced a new set of annual price hikes, which for some broadband customers will see the monthly price they pay increase by an extra £2 from 1st April 2020. But newer Sky “superfast broadband” (FTTC) and some TV plans will not be increased.

Uswitch 2020 Awards Name Best UK Mobile and Broadband ISPs

7th February, 2020 (8 Comments)

The annual Uswitch.com Awards 2020 took place last night, which among other categories saw budget focused UK ISP NOW TV scoop the win for “Broadband Provider of the Year“, while Virgin Media once again grabbed “Fastest Broadband Provider” and Sky Mobile were named “Network of the Year.” Read on for the full list.

ISP Sky Broadband UK Set for Imminent Openreach FTTP Launch

6th February, 2020 (53 Comments)

After a long wait our sources inform us that Sky Broadband (Comcast) are imminently due to add support for Openreach’s (BT) national Fibre-to-the-Premises (FTTP) network to their range of both “superfast” and “ultrafast” packages, which looks increasingly likely to go live later this month (provided some issues can be ironed out first).

Sky UK Unveils Plan to Become Net Zero Carbon by 2030

4th February, 2020 (13 Comments)

Sky (Sky Broadband, Sky TV etc.) has today announced plans to transform its business and cut emissions in order to achieve net zero carbon by 2030. By comparison the UK telecoms giant BT expects to achieve the same target by 2045 and Virgin Media appears to have aligned itself with the RE100 initiative’s 2050 target.

Ofcom Toughens Personal UK Broadband ISP Speed Estimates

30th January, 2020 (30 Comments)

Ofcom has today announced that they intend to toughen their existing Broadband Speed Code of Practice, which among other things requires UK ISPs to supply consumers with a personal estimate of their broadband line speed before buying. Under the new change this estimate will become more accurate, but there’s a catch.

FibreNation Start 1Gbps FTTH Broadband Rollout in Harrogate

30th January, 2020 (4 Comments)

The UK FibreNation project, which is currently being acquired by Cityfibre from TalkTalk for £200m (here), has today announced that they’ve started to roll-out their 1Gbps Fibre-to-the-Home (FTTH) broadband ISP network to 50,000 premises across the town of Harrogate in North Yorkshire.

Expert Reviews 2020 Awards Name Plusnet as Best UK ISP

30th January, 2020 (5 Comments)

An annual survey conducted by Expert Reviews has named UK ISP Plusnet as the “Overall Winner” of their 2020 Best Broadband Awards, although EE (BT) also picked up an award for “Best Customer Service” and Virgin Media came top for “Best Speed.” Sadly TalkTalk came bottom of the customer service table.

Vodafone Created Most UK Complaints in Q3 2019 – Ofcom Study

24th January, 2020 (9 Comments)

Ofcom has today published their latest Q3 2019 consumer complaints report, which reveals that UK ISP Vodafone attracted the most gripes for fixed line broadband, home phone and mobile (Pay Monthly) service. Meanwhile Virgin Media took the most flak their Pay TV service.

Giffgaff and Tesco Mobile in Top 30 UK Customer Satisfaction Index

23rd January, 2020 (7 Comments)

The latest biannual UK Customer Satisfaction Index from the Institute of Customer Service, which reveals the top 50 organisations for customer service, finds that the only two telecoms companies to have made it into the top table – mobile operators giffgaff and Tesco Mobile – have improved their ranking.

Cityfibre Buy FibreNation and Set 8 Million UK FTTH Homes Goal

21st January, 2020 (24 Comments)

UK ISP TalkTalk has today confirmed that their wholesale full fibre (FTTH) broadband network sibling – FibreNation – has been sold to the Goldman Sachs backed Cityfibre for £200m cash. In response Cityfibre has increased their fibre optic roll-out plan from 5 million UK premises by 2025 to 8 million.

Sky Extends UK Netflix Partnership Agreement – Adds Basic Plan

20th January, 2020 (1 Comment)

Sky (Sky Broadband) has today signed an extension agreement with Netflix’s popular internet video streaming service, which we assume means that customers will continue to have the option of adding Sky’s Ultimate On Demand (UOD) service to Sky Q for an extra £12 a month (includes seamless integration of Netflix into one bill).

ISP Sky Broadband UK Discounts 59Mbps FTTC Price to £25

17th January, 2020 (13 Comments)

UK ISP Sky Broadband has shaved a further £2 off the already discounted price of their “superfast” (Average speeds of 59Mbps) Fibre-to-the-Cabinet (FTTC) service, which also comes with anytime UK calls and is now priced at £25 per month for the first 18 months of service (£32 thereafter). The one-off setup fee is also now free.

Sky Mobile UK Add Ultrafast 5G Plans At No Extra Cost for VIPs

16th January, 2020 (6 Comments)

Sky (Sky Broadband) has, after a short delay, finally made ultrafast 5G technology available on their Sky Mobile plans at no extra cost (with VIP), which as part of their existing Mobile Virtual Network Operator (MVNO) agreement is based off the new network being deployed by O2 (Telefonica UK) in the 3.4GHz band.

Virgin Media Get New CFO and Deputy CEO Ahead of Big Change

15th January, 2020 (10 Comments)

Cable broadband and TV operator Virgin Media UK (Liberty Global) has announced the appointment of Severina Pascu to become its new Chief Financial Officer (CFO) and Deputy Chief Executive Officer (CEO), which will become effective from 1st February 2020 and help to lead the ISP through an “exciting new growth chapter.”

Ofcom Scorecards Help Compare Big Mobile and Broadband ISPs

9th January, 2020 (1 Comment)

The national communications regulator, Ofcom, has today partnered with the UK Regulators Network (UKRN) to publish a series of new scorecards that are intended to help customers compare several key areas from the largest broadband ISPs, mobile and phone providers. But what of smaller providers? Forget about it.

The UK Best Home Broadband ISP Options for 2020 by ISPreview

6th January, 2020 (0 Comments)

Trouble finding a new home broadband ISP? You’re not alone. Consumers in the UK face a bewildering choice of different providers and networks, which is only going to get worse as a growing number of new entrants enter the market. Our annual editors pick aims to highlight some of the top options for quality or affordability.