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Articles for Category Tag - Sky Broadband

Sky UK Publish Details of Broadband, Phone and TV Price Hikes UPDATE

19th February, 2019 (14 Comments)

Last week we revealed that UK ISP Sky Broadband and Sky TV were set to increase their prices from the 1st April 2019 (here), but at the time we didn’t know the details. Sky has today published this detail, which for example confirms that their FTTC “fibre broadband” packages will increase by +£2 monthly.

Sky UK Preps Annual Broadband and TV Price Rises for April Fools UPDATE

12th February, 2019 (60 Comments)

Customers of UK ISP Sky Broadband and Sky TV should be on the lookout for an announcement about the operator’s latest round of annual price increases next week, which we’ve just been informed will be officially introduced from the 1st April 2019 (same as last year).

uSwitch 2019 Awards Reveals Top UK Mobile and Broadband ISPs

8th February, 2019 (9 Comments)

The annual uSwitch.com Awards 2019 event took place last night, which saw various wins for broadband ISPs Vodafone, Virgin Media, Plusnet and TalkTalk. Meanwhile Sky (Sky Broadband) scooped several categories for their Mobile service and sibling NOW TV scooped the best TV provider gong.

Vodafone Attracted Most Broadband and Phone Moans in Q3 2018

30th January, 2019 (4 Comments)

Ofcom’s newest Q3 2018 UK consumer complaints report has revealed that, for the first time, ISP Vodafone attracted the most gripes for fixed line broadband and landline phone services, while Sky Broadband won praise for seeing the fewest moans. Pay TV and Mobile providers are also covered.

Comcast Hints at Future Plans for Sky and NOW TV in UK and Europe

24th January, 2019 (20 Comments)

Cable giant Comcast, which toward the end of last year gobbled Sky’s pan-European TV and broadband ISP business with a bid of £30bn (here), has given some early hints about what changes might result from the purchase. So far all the talk is of “free” ad-supported TV content via sibling NOW TV and voice improvements.

Broadband Bundlers Hit with Loyalty Penalties of up to £690 a Year

11th January, 2019 (2 Comments)

Which? has published yet another “Loyalty Penalty” focused survey of 3,131 members, which found that 40% of customers who signed up to a dual or triple-play bundle (e.g. broadband, phone and mobile or TV) have stayed with the same UK ISP for 10+ years and could thus be paying significantly more than new subscribers.

The 2019 Best UK Home Broadband ISP Choices by ISPreview

7th January, 2019 (22 Comments)

Comparing fixed line broadband and phone providers can often result in a headache of confusing choices and not everybody shops around for the best deal, even though they probably should. In this guide we aim to simplify the options and quicken the process of choosing an ISP with our own picks.

Netflix UK’s 2018 to 2014 Video Streaming Broadband Speed Index

31st December, 2018 (6 Comments)

Internet Movie and TV video streaming giant Netflix UK has recently published the latest update of their broadband ISP speed index, which reveals that cable operator Virgin Media is still the fastest provider for their service in 2018 and also going all the way back to 2014. But being the fastest here doesn’t really matter.

A Comparison of Home Broadband Router Specs from the Big UK ISPs

28th December, 2018 (44 Comments)

Which of the UK’s largest home broadband ISPs give you the best wireless router hardware for your internet and home connectivity needs? We take a brief look at the options and specification sheets from BT, Virgin Media, TalkTalk, Sky Broadband, Zen Internet, Hyperoptic, Vodafone and KCOM to compare key features.

The Top 2018 vs 2017 Fastest UK Mobile and Home Broadband ISPs

27th December, 2018 (8 Comments)

We’ve looked back at 2018 to see how the average download and upload speeds have changed across national fixed line broadband ISPs and mobile operators, although it’s no surprise to find that Virgin Media (fixed) and EE (mobile) are still front runners. But the picture changes when alternative “full fibre” ISPs are included.

ISP Sky Broadband Cuts 63Mbps FTTC Fibre Max Price to £27

20th December, 2018 (5 Comments)

UK ISP Sky Broadband appears to have started the January 2019 Sales early by reducing the monthly cost of their Unlimited Sky Fibre Max (63Mbps average speed FTTC) broadband and phone bundle to just £27 for the first 18 months of service (£43.99 per month thereafter).

Openreach and UK ISPs Reach Deal on Automatic Compensation

11th December, 2018 (16 Comments)

After some disagreement Openreach (BT) and five major retail ISPs appear to have finally reached agreement on payments as part of Ofcom’s new automatic compensation system, which from “early 2019” will require them to compensate consumers for a total loss of fixed broadband and phone connectivity.

Which? Warn Broadband ISP Loyalty Penalties Cost Users up to £220

7th December, 2018 (2 Comments)

Consumer magazine Which? has surveyed 3,000 of its UK members and concluded that broadband ISP customers who remain with their provider, and don’t haggle for a better price (i.e. after their minimum contract term has ended), are being hit with so-called “loyalty penalties” of up to £220 a year on average.

The Fastest Big UK ISPs According to SamKnows New Broadband Test

5th December, 2018 (16 Comments)

Internet speed analyst firm SamKnows has this week posted the results from a limited run of their new “sensationally accurate” broadband ISP speedtest tool, which was tested last month as part of support for some research that the BBC’s Watchdog TV show was doing. Unsurprisingly Virgin Media came top, with TalkTalk bottom.

Sky Broadband UK Resuscitates 36Mbps Sky Fibre Unlimited Plan

20th November, 2018 (9 Comments)

UK ISP Sky Broadband has reintroduced their 36Mbps (average speed) “Sky Fibre Unlimited” FTTC broadband and phone package, which was removed from public display at the start of October (here) and that left only their 11Mbps and 63Mbps packages. They’ve also introduced some new discounts.

Which? Name Top Rated UK Broadband ISPs and Slam Cost of Loyalty UPDATE

10th November, 2018 (13 Comments)

A new survey by consumer magazine Which? has named the best and worst rated 12 home broadband ISPs for customer satisfaction, which saw Zen Internet (86%) come top and Sky Broadband (47%) fall to the bottom. But the survey also warned that many people are paying over the odds by choosing to remain loyal.

Q2 2018 UK ISP Complaints Report Shames TalkTalk – Praises Sky

8th November, 2018 (5 Comments)

Ofcom’s latest Q2 2018 UK complaints report finds that consumer moans are falling, while Sky Broadband attracted the least gripes for fixed line broadband (TalkTalk attracted the most) and it was the same story for landline phone services. Pay TV and Mobile providers are also included.