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Articles for Category Tag - Sky Broadband

 

5th October, 2018 (52 Comments)

UK ISP Sky Broadband (Sky plc) has removed their FTTC based Sky Fibre Unlimited (36Mbps average download speed) and phone package from their line-up of bundles. Instead they retain only their 11Mbps standard broadband and 63Mbps Sky Fibre Max options, albeit at a further reduced monthly price.

27th September, 2018 (14 Comments)

Sky’s sibling NOW TV video streaming service, which also offers a contract-free broadband ISP and phone package (NOW Broadband), has introduced a new Smart Box device for UK customers that now includes support for 4K (Ultra HD) video quality, Netflix and Voice Search.

22nd September, 2018 (22 Comments)

After a long battle Comcast has today beaten off Rupert Murdoch’s 21st Century Fox and emerged as the victor in their bidding war for control of Sky (Sky Broadband). The US cable giant raised their final bid to £30bn for the pan-European TV and broadband company (£17.28 per share), while Fox offered £15.67 per share.

19th September, 2018 (14 Comments)

Sky (Sky Broadband) has today revealed the first details of their new ‘Ultimate On Demand’ (UOD) service on the Sky Q platform, which for a single monthly fee of £10 will bring together hundreds of Sky TV’s on-demand Box Sets from their various channels and also adds the full Netflix service.

10th September, 2018 (9 Comments)

Internet and phone providers Zen Internet and Plusnet have come top in a new biannual UK MSE survey of ISP customer service quality. Sadly the news isn’t so good for those at the opposite (bottom) end of the table, where TalkTalk and the Post Office could both be found.

10th September, 2018 (32 Comments)

After a period of uncertainty it’s today been revealed that Sky Broadband has done a new wholesale deal with Openreach (BT) to sell the operator’s range of “ultrafast broadband” (G.fast and FTTP) services on to UK customers, which will come at a hefty price discount of up to 40%. Sky now hope to double their customer base.

5th September, 2018 (34 Comments)

Internet speed analyst firm SamKnows has conducted an interesting study, which examines the performance differences of major UK broadband ISPs (BT, TalkTalk, Sky Broadband, Virgin Media and Vodafone) when being tasked with downloading PC games from Valve’s popular Steam digital distribution platform.

29th August, 2018 (4 Comments)

Sky’s business-to-business division has today announced the launch of their new Sky Ethernet service into the market (channel), which will be delivered via over 2,800 exchanges and a 7,500km fibre network that claims to cover 96% of UK business postcodes.

17th August, 2018 (13 Comments)

UK ISP Sky Broadband appears to have enhanced their existing package discounts for new customers by introducing a £100 reward card (Prepaid Mastercard), which is available across all three of their primary unlimited broadband (ADSL, FTTC) and phone line rental bundles.

14th August, 2018 (6 Comments)

Living with a hearing problem is no fun and there can be different forms of such disabilities, which means a solution that works for one group may be unusable for others. Suffice to say that we expect the largest broadband ISPs to cater for such scenarios but a new investigation by Cable.co.uk suggests some are falling short.

27th July, 2018 (11 Comments)

Until next week ISP Sky Broadband has removed the £50 activation fee from their FTTC (VDSL2) based 36Mbps Sky Fibre Unlimited and 63Mbps Sky Fibre Max broadband and phone bundles. On top of that they’ve also reduced the monthly price of their standard 11Mbps Sky Unlimited package to £18.

26th July, 2018 (5 Comments)

Sky (Sky Broadband) has released their latest results to the end of June 2018 (financial Q4 17/18), which reveals that “Fibre” (FTTC) penetration has risen to 38% (up from 33% six months ago) of their UK broadband base. Plus they’re planning an early Sky Mobile launch of 5G and have a new broadband router coming.

23rd July, 2018 (2 Comments)

The latest Engine Customer Experience Report 2018 has claimed that the UK Broadband & Pay-TV media sector has risen one spot to 8th place for best customer service and experience thanks to a 3% rise, putting it just ahead of the mobile sector and utilities (9th). But overall this is still way down the sector ranking table.

20th July, 2018 (25 Comments)

The complicated four way acquisition battle between Disney, 21st Century Fox, Sky (Sky Broadband) and Comcast took an interesting turn yesterday after the latter dropped its own pursuit of Fox, which market analysts suggest will leave Disney to gobble Fox but open the door to a Comcast buy of Sky (i.e. Fox probably won’t bid again).

19th July, 2018 (7 Comments)

Customers of Sky Mobile (Sky Broadband) have now been given the rather unique ability to “cash in” any unused 4G Mobile data (Mobile Broadband) allowances they may have and instead receive savings on a range of Smartphones, Tablets and mobile accessories (aka – Piggybank Rewards).

18th July, 2018 (3 Comments)

Ofcom has just published their latest Q1 2018 UK consumer complaints study, which notes that Sky Broadband attracted the least gripes for fixed line broadband and phone services, while TalkTalk attracted the most complaints for both. Pay TV and Mobile providers are also covered.

17th July, 2018 (15 Comments)

Customers of Sky Broadband, TalkTalk and associated ISPs around the Southampton region (Hampshire, UK) may be experiencing problems getting online or making phone calls this morning after roadworks accidentally damaged a major core fibre optic cable in the area.

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