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Article Archive for Category Tag: Statistics

uk pirate music

25th April, 2017 - 3:14 pm (12 Comments)

A new survey from YouGov has suggested that around 4.9 million of the United Kingdom’s broadband connected adults use pirated TV streaming services via platforms such as “illegal Kodi boxes, Amazon Fire TV Chipped Sticks, and illegal streaming apps on smartphones and tablets.”


25th April, 2017 - 8:22 am (1 Comment)

Alternative fibre optic network builder Cityfibre has posted their final results to the end of 2016, which reveals that their “completed” cable duct and fibre optic network (FTTP) footprint has increased to 3,383km (up from 743km in 2015) and they now serve 3,962 customer premises (up from 1,200).

computer keyboard and mouse user

25th April, 2017 - 12:02 am (10 Comments)

A new Opinium survey of 2,006 “nationally representative” UK adults has claimed that 25% of UK employees have had issues with their broadband or mobile services when working from home over the last year and 46% of those have experienced such severe problems that they’ve given up on it.

uk internet statistics

25th April, 2017 - 12:01 am (3 Comments)

A new online survey of 1,134 ISPreview.co.uk readers has found that 43.2% of fixed line broadband and 47.3% of Mobile using respondents have never tried to cut their bills by negotiating a lower price with their provider, with many being discouraged by concerns over time and call centres etc.


12th April, 2017 - 12:45 pm (22 Comments)

Ofcom’s annual study of fixed line home broadband ISP speeds across the United Kingdom has revealed that the average Internet download rate is now 36.2Mbps (up from 28.9Mbps last year), with uploads hitting 4.3Mbps (up from 3.7Mbps). But there’s a widening gap between rural and urban areas.


12th April, 2017 - 11:45 am (2 Comments)

Ofcom has today published a huge new report into the service quality and provision times of the United Kingdom’s largest ISPs and technologies, which finds that 87% of broadband customers are satisfied with their service and this rises to 89% for landline (phone) and 92% for Mobile.

broadband and phone prices pound sign

11th April, 2017 - 8:32 am (8 Comments)

On ISPreview.co.uk we’ve long made a point of highlighting post-contract / discount prices in our listings and we’ve frequently called for ISPs to make such details clearer. Today Citizens Advice has similarly warned that broadband prices can rise by an average 43% when fixed term deals end.

gold silver and bronze broadband star winners uk best isp

7th April, 2017 - 1:12 pm (6 Comments)

Consumer magazine Which? has published the results from their first 2017 reader survey of broadband ISP satisfaction, which saw Zen Internet retain the top “Recommended Provider” award for their broadband service. At the other end TalkTalk attracted the lowest level of customer satisfaction.

4g mobile broadband uk wireless lte technology

6th April, 2017 - 1:08 pm (12 Comments)

RootMetrics has today published the results from their latest study, which reveals the 4G (LTE) network coverage of the United Kingdom’s four primary mobile operators, across 14 of the biggest cities. Unsurprisingly EE does the best in 13 of the 14 metro areas tested.


6th April, 2017 - 12:35 pm (6 Comments)

A new study of 2,000 UK people by residential housing developer Redrow has claimed that the most important factor which goes toward creating a community is access to a local doctor’s surgery (99.5%), which was followed by “high-speed broadband” (98.1%).

angry uk internet user

5th April, 2017 - 12:01 am (24 Comments)

Consumer magazine Which? has conducted a new Populus survey of 2,084 UK households, which claims that 16 million people (59% of respondents) have suffered a problem with their broadband connection during the past year and 12.5 million households were left frustrated as a result.

uk region map

3rd April, 2017 - 10:27 am (0 Comments)

The Bank of Scotland’s (Halifax, Lloyds) 2017 Rural Quality of Life Survey, which weighs a combination of broadband speeds, health, crime rate, weather, employment, happiness and skills etc. to determine the best rural places in the UK to live, has ranked Scotland’s Orkney Islands at the top.

complaint form uk isp adr ofcom broadband

29th March, 2017 - 12:33 pm (6 Comments)

Ofcom’s latest Q4 2016 (Oct-Dec) consumer complaints study has found that BT attracted the most gripes for fixed line broadband services, while Plusnet did the same for fixed line phone, Vodafone had a similar problem for Mobile and once again BT also came bottom for Pay TV.

uk rural fibre optic dig

27th March, 2017 - 9:30 am (2 Comments)

A new survey of 1,465 business people from all regions of the UK, which was conducted by the British Chambers of Commerce (BCC), has claimed that 18% suffer from unreliable Internet connections and firms in rural areas are “at least twice as likely to have unreliable connections” (30%).

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