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Article Archive for Category Tag: Statistics

 
united kingdom money map

29th July, 2014 - 9:59 am (5 Comments)

The United Kingdom has one of the world’s most aggressively competitive broadband ISP markets and a new report from Point Topic helps to put this into some context by showing how we compare with other major countries and the variance of our tariffs. In terms of entry-level tariffs, we are ranked 7th in the world, albeit behind some odd front runners including Sudan, India and Belarus etc.

sky broadband uk

25th July, 2014 - 9:02 am (6 Comments)

Media and Internet giant Sky Broadband (BSkyB), which has just this morning gobbled Sky Italia and Sky Deutschland (here), has announced that their total home broadband base grew by only +50,000 during Q2-2014 to total 5,247,000 Internet access customers (down sharply from the +70k added in Q1-2014 and +110k in Q4-2013).

ee uk logo

25th July, 2014 - 7:39 am (0 Comments)

Mobile and Internet provider EE UK has reported that their fixed line home broadband ISP subscribers grew by an impressive +30k in Q2-2014 (calendar) to total 775,000 customers, which is up from the +19k added during Q1-2014 and also better than the +12k in Q4-2013. Meanwhile their 4G (LTE) users grew +1.3m in the quarter to top 4.183m (way up from the +889k added in Q1).

telephone support rage and complaints

24th July, 2014 - 2:37 pm (12 Comments)

A new survey conducted by Which? on 3,621 members of the public has revealed that 68% of consumers who escalate their complaint against a service or utility provider (e.g. broadband, phone, energy, water etc.), such as by using an independent ombudsman, win their case. But sadly 60% of those who attempted to resolve a complaint directly were left dissatisfied

oecd

23rd July, 2014 - 9:50 am (0 Comments)

The Organisation for Economic Co-operation and Development, which covers 34 countries that support democracy and a market economy, has reported that at the end of 2013 the United Kingdom ranked 8th for fixed line broadband penetration (i.e. 35.2 subscribers per 100 inhabitants). Fibre optic (FTTH/P/B) connections also continued to grow.

talktalk uk isp

23rd July, 2014 - 8:48 am (1 Comment)

Budget ISP TalkTalk has revealed the latest results for Q2-2014 (calendar), which saw their broadband subscriber base grow by +10,000 in the quarter to total 4,206,000 (i.e. stable growth from +10k added in Q1). Meanwhile their planned roll-out of ultrafast FTTP broadband in the city of York is also making progress.

network_cable_connector_0

23rd July, 2014 - 8:00 am (3 Comments)

The Government’s Broadband Connection Vouchers scheme, which offers grants worth up to £3,000 to help SME businesses install a superfast broadband (30Mbps+) service in 22 cities across the United Kingdom, is continuing to suffer from low uptake with only around 4% (1,500 approved applications) of the £100m fund being drawn down.

money_pounds_sterling_uk1

22nd July, 2014 - 12:04 pm (5 Comments)

A second study from the UK telecoms regulator today, which looks at the affordability of communication services, reveals that the majority of consumers view phone, mobile and Internet connectivity as “essential” and (86%) “never had difficulties meeting the costs” of such connectivity. But the story is different for those on lower incomes.

the pirate bay

18th July, 2014 - 2:22 pm (8 Comments)

Can skin-deep website blocking measures by broadband ISPs really help to curb Internet piracy (copyright infringement)? According to the latest traffic data from one of the most notorious and widely blocked sites of all, The Pirate Bay, visitor numbers have climbed despite many ISPs across several major countries censoring access.

mobile broadband uk

10th July, 2014 - 2:45 pm (3 Comments)

Mobile operator Three UK has come top in a new Road Trip 2014 study of Mobile Broadband performance, which among other things found that the provider delivered both the fastest average 3G (4.48Mbps DOWN and 1.4Mbps UP) and 4G (6.19Mbps DOWN and 1.54Mbps UP) based mobile Internet speeds. Meanwhile EE was a close second.

call centre uk

9th July, 2014 - 1:55 pm (20 Comments)

BT claims that more than 99% of homes in the United Kingdom are within reach of a basic broadband connection and yet around 6.4 million people still aren’t online (ONS figures). This is important because their latest “independent study” claims that the social benefits of going online for the first time could be worth as much as £1,000+ per year.

uk internet statistics

8th July, 2014 - 1:13 am (8 Comments)

A new survey of 574 ISPreview.co.uk readers has found that 84.8% of respondents think that the Terms and Conditions (T&Cs) thrown at us by broadband providers are both far too long and confusing, which might explain why a third (32.9%) of people choose to skip them entirely.

fell end rural fibre optic digging

5th July, 2014 - 7:50 am (25 Comments)

The government’s controversial £20 million Rural Community Broadband Fund (RCBF), which originally aimed to help remote rural areas in the last 5-10% of England gain access to superfast broadband, will fall well short of its original target to help up to 70,000 premises and is instead only set to pass between 20-25,000 premises.

copper telecoms and broadband cable scrap

3rd July, 2014 - 2:54 pm (10 Comments)

The latest Q1-2014 global broadband report from UK telecoms analyst Point Topic has revealed that the world is now home to 690.1 million fixed line broadband subscribers (+1.9% in the quarter), which is up from +0.4% recorded at the end of 2013. It’s also the first quarter where the market share for older copper line broadband connections (e.g. ADSL, SDSL) has dipped below 50%.

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