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Articles for Category Tag - Statistics

Ookla Sees AltNets Creeping Up on Big UK Broadband ISPs

3rd October, 2022 (5 Comments)

The latest data from Ookla, which operates the popular Speedtest.net website, is beginning to show the sort of impact that the new generation of alternative full fibre broadband networks (AltNets) are having across the UK. But for now, the seven largest ISPs still dominate the country’s fixed broadband market.

Ofcom Asks Broadband ISPs to Halt Price Hikes and Offer Social Tariffs

29th September, 2022 (21 Comments)

Ofcom has revealed that 29% of UK households (8 million) – double last year’s 15% – are still having problems paying their phone, broadband and TV bills. In response, they’ve called on major ISPs to reconsider annual price hikes and ordered TalkTalk, Shell Energy, EE, Plusnet and Vodafone to introduce “social tariffs as soon as possible“.

Survey Finds Confusion Over UK Broadband and Full Fibre Jargon

26th September, 2022 (29 Comments)

A new Censuswide survey of 2,001 UK adults (aged 16+) that have broadband, which was commissioned by ISP Zen Internet and conducted during May 2022, has found that 32% of respondents still aren’t confident they can define what “full fibre” is – that’s up from 28% when the same question was asked in 2021.

Ookla Q2 2022 Study Sees Fall in UK Starlink Broadband Speeds

22nd September, 2022 (11 Comments)

Ookla, which maintains the Speedtest.net service, has published their latest Q2 2022 report into the internet download, upload and latency speeds for UK customers – and those in other countries – on SpaceX’s Low Earth Orbit (LEO) based Starlink ultrafast broadband satellites. The bad news is that speeds have fallen sharply over the past year.

speed broadband meter on grey background uk

Ofcom UK Confirm Small Bundles Tweak to Broadband Speed Code

21st September, 2022 (11 Comments)

Ofcom has confirmed that they will update their 2019 voluntary Code of Practice for Broadband ISP Speeds, which among other things will extend the current “Right to Exit” (i.e. when an ISP fails to correct a speed problem) so that it applies to more aspects of a service bundle. The changes will go live on 21st December 2022.

Truespeed’s FTTP Broadband Covers 50,000 Premises in South West

8th September, 2022 (3 Comments)

Broadband ISP Truespeed, which is building a new gigabit-capable Fibre-to-the-Premises (FTTP) network across rural parts of South West England, has today issued a progress update and confirmed that their infrastructure now covers 50,000 premises (with 11,500 live customers).

UK Jumps to 35th out of 220 Countries for Broadband Speed in 2022

6th September, 2022 (12 Comments)

Research firm M-Lab and Cable.co.uk have today published their annual 2022 global broadband ISP speeds report, which reveals that the United Kingdom delivered an average (mean) download speed of 72.06Mbps (up from 51.48Mbps last year), ranking us 35th fastest in the world (up from 43rd in 2021 and 47th in 2020).

Opensignal Show Divide in UK Rural vs Urban Mobile Broadband Speed

31st August, 2022 (10 Comments)

New data from mobile benchmarking firm Opensignal has looked at the mobile broadband network experience in rural and urban areas of the United Kingdom on 4G and 5G based networks, which naturally finds that rural areas suffer slower speeds. But the performance gap on 5G isn’t as big as we expected.

Top European and UK Vacation Cities for Mobile Broadband Speed

26th August, 2022 (3 Comments)

A recent study by Ookla, which runs the popular Speedtest.net service for benchmarking global internet connection performance, has revealed which of the top big “vacation” cities and towns in the UK and Europe deliver the fastest mobile broadband speeds (4G and 5G). London comes mid-table with a median download of 69.02Mbps.

CityFibre Refreshes Brand – Brings Full Fibre to 1.9 Million UK Homes

22nd August, 2022 (26 Comments)

Major alternative network provider CityFibre, which is currently investing over £5bn (debt and equity) to make their full fibre (FTTP) based gigabit broadband ISP network available to almost 8 million premises (c.30% of the UK) by the end of 2025 (here), has today announced a “major brand update” (i.e. they have a new logo).

EU Publishes 2022 Broadband Connectivity Progress Study vs UK

8th August, 2022 (4 Comments)

The European Commission recently published their annual 2022 Digital Economy and Society Index (DESI), which charts how the EU’s fixed line broadband ISP and mobile networks compare across all of its 27 countries. The UK was removed from this report post-Brexit, but it’s still possible to see how we compare by using Ofcom’s data.

Three UK Reports Average Data Usage Per Customer Hits 21GB

4th August, 2022 (30 Comments)

Mobile operator Three UK has today reported their latest financial results, which among other things revealed that the average 4G / 5G data usage (mobile broadband), per customer, per month on their network had reached 21.3 GigaBytes in June 2022 (up from 19GB in Dec 2021).

Broadband ISP Zzoomm Adopt Iskratel’s Full Fibre XGS-PON Kit

4th August, 2022 (11 Comments)

UK ISP Zzoomm has today announced that they’ve decided to adopt Iskratel’s XGS-PON based Optical Line Terminals (OLTs) and Optical Network Terminals (ONTs) to help power their UK rollout of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network, which already covers 50,000 premises.

1 in 7 UK Broadband, Mobile and Mortgage Users Hit by Loyalty Penalty UPDATE

1st August, 2022 (15 Comments)

A new “nationally representative” Opinium survey 3,087 UK adults with a mobile, broadband ISP, or mortgage contract, which was commissioned by Citizens Advice, has found that 1-in-7 customers are still paying their providers a “loyalty penalty” (i.e. paying more than new customers) despite cost-of-living crisis.

Virgin Media O2 Add 114,000 New Premises to UK FTTP Coverage

28th July, 2022 (16 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have published their joint Q2 2022 results, which saw fixed broadband reach 5,612,000 customers (up by 16,000 in Q2 2022 vs -1K in Q1) and their FTTP coverage reach another 114,000 premises. The fixed line network now covers 15.9m premises (54% of UK).

BT Results See Full Fibre Grow by Record of 763,000 UK Premises

28th July, 2022 (4 Comments)

The BT Group has published their Q1 2022/23 results to June 2022, which saw the coverage of Openreach’s gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network reach 7.957 million premises (up by a record of 763K in the quarter vs 752K last quarter). Meanwhile, EE’s 5G network now reaches 55% of the UK population.

Cost of Household UK Broadband and Mobile May Rise by Over a Third

27th July, 2022 (8 Comments)

Technical UK consultancy firm FarrPoint has estimated that the cost of household connectivity services (e.g. fixed broadband, phone and mobile) could rise by more than a third over the next 5 years. As usual, the proposed solution is to try shopping around for a better deal.