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Articles for Category Tag - Statistics

O2 Study Predicts £187.7m 4G Boost for Rural UK Businesses

10th February, 2021 (9 Comments)

A new study commissioned by O2 UK has predicted that the first phase of the new £1bn Shared Rural Network (SRN) project with Vodafone and Three UK, which will see all three mobile operators working to build and share 222 new 4G (mobile broadband) masts (here), could increase the turnover for rural businesses by £187.7m per annum.

BT Group Added £24 Billion in GVA to the UK Economy Last Year

9th February, 2021 (12 Comments)

A new report from consultancy firm Hatch, which was commissioned by the BT Group, has estimated that the telecoms and broadband giant generated a £24bn contribution to the UK economy (expressed as GVA – Gross Value Added) during the 2019/20 financial year and supports 300,000 full-time jobs (directly and via suppliers etc.).

BT Group Build 1Gb FTTP Broadband to 4.1 Million UK Premises

4th February, 2021 (78 Comments)

The BT Group’s latest Q3 2020/21 results reveal that Openreach’s G.fast and Fibre-to-the-Premises (FTTP) based “ultrafast broadband” (100Mbps+) network now covers a total of 6.88 million UK premises, with 4.05m coming from FTTP alone (up from 3.5m last quarter). The take-up rate for their full fibre services has also improved.

Businesses Unprepared for the End of Traditional Phone Lines

3rd February, 2021 (17 Comments)

A new survey has warned that 24% of UK businesses (33% for SMEs) aren’t aware of the plan to withdraw traditional copper line phone services (PSTN – WLR, LLU SMPF etc.) by December 2025, which will see both homes and businesses being migrated over to a modern all-IP based network for broadband and voice connectivity.

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Vodafone Attract Most UK Broadband ISP Complaints in Q3 2020

2nd February, 2021 (15 Comments)

Ofcom’s latest Q3 2020 consumer complaints report has just been published, which names UK ISP Vodafone as attracting the most gripes for home broadband, while Plusnet did the same for landline phone, Virgin Mobile were the worst for Mobile services and Virgin Media came bottom for Pay TV.

EE UK Sees 5G Mobile Broadband Usage Growing by 40%

2nd February, 2021 (10 Comments)

Mobile operator EE (BT) has today published their latest UK Mobile Network Index for Q4 2020, which among other things shows that data traffic over their 5G network (mobile broadband) grew by 40% month on month from October to December. Video streaming services also saw a 30% month on month increase.

Broadband ISP Zen Internet UK Sweeps the Expert Reviews Awards

2nd February, 2021 (9 Comments)

Consumer site Expert Reviews has posted the winners of their annual ‘Best Broadband Awards 2021‘ event, which surveyed their readers in an effort to identify the best UK Internet Service Providers across a range of different categories. But the overall winner, by a comfortable margin, came out as Zen Internet.

PwC Study Claims 5G Mobile May Add £43bn to UK GDP by 2030

2nd February, 2021 (1 Comment)

New research from professional services firm PwC has forecast that the productivity and efficiency gains enabled by the rollout of ultrafast 5G (mobile broadband) technology will drive business, skills and service change worth £43bn to UK GDP by 2030. The healthcare sector is also expected to see the biggest impact from this.

BDUK Study Shows Benefits of UK Superfast Broadband Project UPDATE

29th January, 2021 (20 Comments)

The Government has posted a useful State Aid evaluation of the UK National Broadband Scheme (Superfast Broadband Programme), which identifies a number of strong benefits from the £1.9bn (public) programme that has so far helped to extend “superfast broadband” (30Mbps+) connectivity to nearly 97% of premises.

Tesco Mobile Listed in the UK Top 50 for Customer Satisfaction

28th January, 2021 (8 Comments)

The latest biannual UK Customer Satisfaction Index (Jan 2021) from the Institute of Customer Service, which reveals the top 50 organisations for customer service, finds that only one telecoms operator has made it into the latest list – Tesco Mobile, albeit with an improved score and ranking.

1 in 6 UK People Struggle to Afford Broadband During Lockdown

28th January, 2021 (0 Comments)

A new survey from the Citizens Advice agency has claimed that more than 1 in 6 UK adults are “struggling to afford their broadband during the third lockdown.” As a result the charity wants cheaper ISP packages to be made available for those on low-income benefits or other vulnerable groups.

The Missing End of Contract Letters for Broadband and Mobile Users

27th January, 2021 (8 Comments)

A new survey of 20,376 UK people, specifically those who are responsible for either a broadband or mobile service, has found that 33% of customers whose ISP deal ended in the last year (7% on mobile) have never received an End-of-Contract Notification – via letter, text or email – and may thus be overpaying for their package.

Fixed Broadband and Mobile Convergence May Boost Consumer Value

26th January, 2021 (4 Comments)

A new Assembly Research study of several countries, which was commissioned by Liberty Global (Virgin Media) and Telefonica (O2), has found that 60% of broadband customers benefit from faster speeds, higher quality connectivity and a greater range of products in markets where fixed and mobile networks have converged.

Cityfibre’s UK FTTP Broadband Rollout Tops 500,000 Premises

23rd January, 2021 (38 Comments)

For the first time Cityfibre has revealed to ISPreview.co.uk that their £4bn programme, which is deploying a new gigabit-capable (1000Mbps+) Fibre-to-the-Premises (FTTP) broadband ISP network to 30% of UK homes and businesses over the next few years, has now reached a total of over 500,000 premises passed.

Telecoms Operators Spent £940m on UK COVID-19 Support

22nd January, 2021 (5 Comments)

A new Assembly Research study has found that UK broadband ISPs and mobile operators responded quickly to the COVID-19 crisis and have so far provided a colossal £940m worth of support, such as via free allowances (data, calls and texts), special packages, zero rated data on websites, discounts and support for online learning etc.

Ofcom Updates Scorecards for Comparing Mobile and Broadband ISPs

14th January, 2021 (6 Comments)

Ofcom and the UK Regulators Network (UKRN), which includes data from CCW, FCA, Ofgem and Ofwat, have today published an updated series of scorecards that are intended to help consumers compare several key performance areas from the largest broadband, mobile, phone, energy, water and financial providers.

Survey Claims UK People are Wary of Smaller Broadband ISPs

14th January, 2021 (13 Comments)

A new Censuswide survey of 2,000 UK people, which was commissioned by comparethemarket.com (vested interest), claims to have found that there is a “lack of competition” in the broadband ISP market (81% of UK households only take a service from the “Big Four“) and 26% fear smaller ISPs might not be as good.