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Articles for Category Tag - Statistics

COVID-19 – 86% of UK SMEs Had to Overcome Telecoms Challenges

8th June, 2020 (3 Comments)

A new survey of 1,000 workers at UK SMEs, which was conducted by broadband ISP Onecom (vested interest), has found that 86% of respondents had to overcome “significant telecommunications challenges” (e.g. home working) in order to maintain as close to “business as normal” as possible during the COVID-19 crisis.

Full Fibre Broadband to Help Create 1.2 Million UK Jobs by 2025

8th June, 2020 (12 Comments)

The Centre for Economics & Business Research (CEBR) has updated their research to account for the impact of the “full fibre” broadband roll-out and more people working from home post-COVID19, which now assumes that 25% of the workforce could be working from home by 2025 and this may help to create 1.2 million jobs.

YouGov Survey Claims Broadband Got Worse During Lockdown

5th June, 2020 (28 Comments)

A new YouGov survey of 2,301 UK adults has reported that 28% of people experienced an internet connection that was “slightly worse” than usual during the COVID-19 lockdown, while 7% said it was “much worse” and 57% saw “no change“. At the same time 73% said they were making heavier use of broadband due to home working etc.

Report Reveals the Barriers to UK Gigabit Broadband Adoption

4th June, 2020 (26 Comments)

The Broadband Stakeholder Group, which is a think-tank that advises the UK Government, has today published a new report from WIK to help highlight some of the barriers that remain (other than coverage) to getting customers to adopt “gigabit-capable” broadband ISP connections ahead of the copper switch-off.

video games and multiplayer internet networks

The Best and Worst Broadband Areas in England for Gamers.. Not Quite

3rd June, 2020 (13 Comments)

Comparison site Comparethemarket.com has posted a new study, which they claim shows the top 10 best and worst Areas in England for gamers. Overall Hull comes top due to its speed of 137Mbps and a 99% availability of “superfast broadband“, while Central Devon sits bottom on 34Mbps and 77%. But key details have been overlooked.

People Aged 55+ Found Less Likely to Switch Broadband ISP

3rd June, 2020 (9 Comments)

A new Censuswide survey of 2,023 UK people aged 16+, which was commissioned by ISP Zen Internet, has found that 83% of those aged 55+ haven’t switched broadband provider within the last year (vs 55% for those aged 16-24), if ever at all, and could thus be left exposed to paying more via end-of-contract broadband price hikes.

Energy Use and Carbon Emissions of UK Telecoms Hold Steady

29th May, 2020 (6 Comments)

A new survey by the GSMA has reported that energy consumption and carbon emissions from telecoms networks have remained “mostly unchanged” in recent weeks, which is despite the COVID-19 crisis causing some significant increases in broadband ISP and mobile data traffic during the lockdown (much of that has since subsided).

Most EU Countries and UK Set to Miss Targets for Fibre Access

28th May, 2020 (12 Comments)

New research from Analysys Mason, which was commissioned by Chinese technology firm Huawei (vested interest), has today warned that the United Kingdom and most EU countries will miss the European Commission’s (EC) future broadband targets unless they tackle the remaining challenges and barriers being faced by operators.

Opensignal Examines 5G Speeds at EE and Vodafone UK vs Rivals

27th May, 2020 (4 Comments)

Opensignal has taken another brief look at 10 mobile operators offering 5G based mobile broadband speeds in the UK, USA, South Korea and Australia to see how their performance compares. Overall even the early 5G deployments are significantly faster than 4G, but download speeds at EE and Vodafone are trailing a bit.

Study Finds Poor Broadband Customer Service During COVID-19

23rd May, 2020 (25 Comments)

A new YouGov survey of 4,344 UK adults, which was commissioned by consumer magazine Which? and conducted during late April 2020, has found that 53% of people had difficulty contacting their broadband ISP in the last month due to the impact of COVID-19, which left some exposed to avoidable price hikes and other problems.

Vodafone Attract the Most Broadband ISP Complaints – Q4 2019

19th May, 2020 (12 Comments)

Ofcom has published their latest Q4 2019 consumer complaints data, which reveals that UK ISP Vodafone attracted the most gripes for broadband, while Plusnet were the worst for landline phone and Virgin Media sat on the naughty step for Pay TV. On the flip side Sky (Sky Broadband, Sky TV) attracted the fewest moans from consumers.

BDUK Project – UK Superfast Broadband Take-up to H2 2019

19th May, 2020 (25 Comments)

The Government’s £1.8bn Building Digital UK scheme has now helped to extend “superfast broadband” (24Mbps+) ISP networks to 5,230,474 extra premises since 2012 (up by 32,038 over the past 6 months) – about 370,000 of these are FTTP – and the latest take-up data to Dec 2019 shows rising demand, averaging 62% (Phase 1).

Opensignal Compares UK 5G and 4G Mobile with 100 Countries

14th May, 2020 (2 Comments)

The latest 2020 State of Mobile Networks report from Opensignal has ranked the United Kingdom 36th out of 100 countries for its average mobile broadband download speed (22.9Mbps) and 31st for 4G network availability (89.2%). Meanwhile, one year after deployments first began, the impact of 5G remains small.

Ofcom – Full Fibre Broadband Grows to 3.5Million UK Premises

13th May, 2020 (25 Comments)

Ofcom has published their Spring 2020 update for UK broadband and mobile networks, which reveals that “full fibre” (FTTP) coverage has risen to 12% (up from 10% in September 2019) and the number of premises unable to get 10Mbps+ remains at 2% (608,000 premises). Geographic 4G coverage is now 67% (up from 66%).

Ofcom 2020 Study – Average UK Broadband ISP Speeds Hit 64Mb

13th May, 2020 (2 Comments)

Ofcom has published their annual report into fixed line home broadband speeds, which finds that the average download rate has risen from 54.2Mbps last year to 64Mbps now (uploads from 7.2Mbps to 14Mbps). It also examines the performance and latency of big ISPs including BT, Sky Broadband, TalkTalk, Virgin Media and others.

Opensignal – Avg. UK 5G Mobile Broadband Speeds Hit 138Mbps

7th May, 2020 (20 Comments)

Crowd-sourced analyst firm Opensignal has today released some updated benchmarks of early 5G based mobile broadband network deployments across several countries, which shows that average download speeds in the UK have reached 138Mbps – way above 4G on 24.9Mbps and WiFi on 34.1Mbps. But other countries are faster.

BT Invest £12bn on FTTP Broadband for 20 Million UK Premises

7th May, 2020 (135 Comments)

The BT Group has today published their Q4 2019/20 (financial) results and announced a tentative “target” to boost the national roll-out of their “gigabit-capable” Fibre-to-the-Premises (FTTP) broadband ISP network, which could see Openreach reach 20 million UK premises by the “mid – to late-2020s.”