» UK ISP News Archive » Article Archive - Tag: TalkTalk (351 Posts Found)
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Article Archive for Category Tag: TalkTalk

 
fix_britains_internet

16th August, 2016 - 12:39 pm (89 Comments)

The CEO of BT Group, Gavin Patterson, has blasted his rivals behind the Fix Britain’s Internet campaign (Sky Broadband, TalkTalk and Vodafone) for making “misleading statements” and using “Orwellian tactics” in order to argue that UK broadband services would improve if the operator didn’t control Openreach.

BT Wholesale engineers

12th August, 2016 - 1:52 pm (18 Comments)

The UK telecoms regulator has today provisionally concluded that BT “overcharged” TalkTalk for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), both of which are often used to help resolve customer phone and broadband problems. A repayment could be due.

talktalk_uk_fibre_broadband

12th August, 2016 - 7:39 am (3 Comments)

Internet provider TalkTalk has begun offering their ‘up to’ 38Mbps capable “Superfast Fibre Broadband” (FTTC) package at half price for its entire contract term (£8.75 per month instead of £17.50), but don’t forget to add line rental from the equivalent of £15.93 a month when pre-paid for 1 year (£17.70 as standard).

fix_britains_internet

4th August, 2016 - 3:43 pm (11 Comments)

UK ISP TalkTalk has stepped up their Fix Britain’s Internet campaign against Openreach (BT) today by claiming that 4 million Brits report experiencing stress and anxiety due to slow and unreliable broadband.

BT Smart Hub Router 2016

3rd August, 2016 - 1:44 pm (27 Comments)

BT has published a number of WiFi speedtests for their new Smart Hub broadband router, which pitted the kit against rival hardware from TalkTalk, Sky Broadband, Virgin Media, Plusnet and EE. The results appear to support the ISPs claim that their router “provides the most powerful wi-fi,” at least in comparison to the kit bundled by their rivals.

broadband and phone prices pound sign

1st August, 2016 - 9:03 am (0 Comments)

The cost of fixed line rental (phone) services at two further broadband ISPs – TalkTalk Business (TTB) and TenTel – has today increased by over 9% and this follows similar changes by many of the market’s other providers.

cable duct messy

27th July, 2016 - 9:52 am (45 Comments)

Several major Internet providers and other organisations, including TalkTalk, Vodafone, Sky Broadband, XLN and the Federation of Communication Services, have today launched a new campaign that encourages business to criticise the quality of Openreach’s UK network as part of Ofcom’s Strategic Review.

telephone support rage and complaints

21st July, 2016 - 9:02 am (3 Comments)

A new Brick Wall Index from customer service solutions provider Eckoh, which identifies call centre menus that create the highest levels of consumer frustration, has ranked TalkTalk top of its table for being one of the “worst customer service offenders” in the United Kingdom.

talktalk_uk_fibre_broadband

20th July, 2016 - 8:06 am (3 Comments)

UK ISP TalkTalk has today issued a Q2 2016 (calendar) trading update, which confirms that they lost another 9,000 broadband subscribers in the quarter (est. total 3,987,000) and their joint 940Mbps FTTH network roll-out with Sky and Cityfibre in the City of York (England) has covered 11,000 premises.

bt openreach uk engineer

19th July, 2016 - 11:26 am (5 Comments)

UK ISP Sky Broadband has mirrored TalkTalk’s recent move (here) by nudging Ofcom into launching a second parallel probe of Openreach’s (BT) Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), with both questioning whether such charges are being correctly applied.

complaint_consumer_broadband_isp_gripes

8th July, 2016 - 11:04 am (6 Comments)

UK ISPs EE, BT and TalkTalk have managed to collect the greatest proportion of consumer complaints for their fixed line broadband services, at least that’s one way of reading Ofcom’s Q1 2016 consumer complaints report. Meanwhile Virgin Media and Sky Broadband attracted the fewest gripes.

internet law uk

6th July, 2016 - 12:32 pm (2 Comments)

Several big UK broadband ISPs, including BT, Sky Broadband, EE, TalkTalk and Virgin Media, have lost an appeal against a 2014 ruling by the High Court, which extended court ordered website blocking to include sites that sell counterfeit goods (i.e. abuse of Trade Mark).

bt openreach fttp install trial

4th July, 2016 - 1:04 am (8 Comments)

Openreach recently announced that their ultra-fast 330Mbps capable (soon to reach 1Gbps) Fibre-to-the-Premise (FTTP) broadband network will reach 2 million UK premises by 2020 (here), but residential users face a limited choice of affordable ISPs and BT’s rivals see adoption problems.

uk internet scam

22nd June, 2016 - 9:04 am (4 Comments)

Customers of BT, TalkTalk, PlusNet and Sky Broadband in the United Kingdom (others may also be affected) are all being warned to keep an eye out for fake pop-up support messages that claim to come from your ISP (phishing), which due to a simple exploit can appear on even legitimate websites.

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The Top 20 Category Tags
  1. BT (1586)
  2. Broadband Delivery UK (1157)
  3. FTTC (1024)
  4. FTTP (950)
  5. Politics (784)
  6. Openreach (735)
  7. Business (672)
  8. Statistics (660)
  9. Fibre Optic (651)
  10. Mobile Broadband (585)
  11. Wireless Internet (526)
  12. Ofcom Regulation (493)
  13. 4G (474)
  14. Virgin Media (450)
  15. FTTH (398)
  16. Sky Broadband (377)
  17. TalkTalk (351)
  18. EE (300)
  19. Security (254)
  20. 3G (225)
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