» UK ISP News Archive » Article Archive - Tag: TalkTalk (344 Posts Found)
You are viewing a news and article archive for the TalkTalk tag (category), where older items are stored for readers to access and view. This is done to keep the systems running smoothly and prevents the front page from becoming too cluttered.

Article Archive for Category Tag: TalkTalk

 
telephone support rage and complaints

21st July, 2016 - 9:02 am (3 Comments)

A new Brick Wall Index from customer service solutions provider Eckoh, which identifies call centre menus that create the highest levels of consumer frustration, has ranked TalkTalk top of its table for being one of the “worst customer service offenders” in the United Kingdom.

talktalk_uk_fibre_broadband

20th July, 2016 - 8:06 am (3 Comments)

UK ISP TalkTalk has today issued a Q2 2016 (calendar) trading update, which confirms that they lost another 9,000 broadband subscribers in the quarter (est. total 3,987,000) and their joint 940Mbps FTTH network roll-out with Sky and Cityfibre in the City of York (England) has covered 11,000 premises.

bt openreach uk engineer

19th July, 2016 - 11:26 am (5 Comments)

UK ISP Sky Broadband has mirrored TalkTalk’s recent move (here) by nudging Ofcom into launching a second parallel probe of Openreach’s (BT) Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), with both questioning whether such charges are being correctly applied.

complaint_consumer_broadband_isp_gripes

8th July, 2016 - 11:04 am (6 Comments)

UK ISPs EE, BT and TalkTalk have managed to collect the greatest proportion of consumer complaints for their fixed line broadband services, at least that’s one way of reading Ofcom’s Q1 2016 consumer complaints report. Meanwhile Virgin Media and Sky Broadband attracted the fewest gripes.

internet law uk

6th July, 2016 - 12:32 pm (2 Comments)

Several big UK broadband ISPs, including BT, Sky Broadband, EE, TalkTalk and Virgin Media, have lost an appeal against a 2014 ruling by the High Court, which extended court ordered website blocking to include sites that sell counterfeit goods (i.e. abuse of Trade Mark).

bt openreach fttp install trial

4th July, 2016 - 1:04 am (8 Comments)

Openreach recently announced that their ultra-fast 330Mbps capable (soon to reach 1Gbps) Fibre-to-the-Premise (FTTP) broadband network will reach 2 million UK premises by 2020 (here), but residential users face a limited choice of affordable ISPs and BT’s rivals see adoption problems.

uk internet scam

22nd June, 2016 - 9:04 am (4 Comments)

Customers of BT, TalkTalk, PlusNet and Sky Broadband in the United Kingdom (others may also be affected) are all being warned to keep an eye out for fake pop-up support messages that claim to come from your ISP (phishing), which due to a simple exploit can appear on even legitimate websites.

police united kingdom

20th June, 2016 - 3:14 pm (0 Comments)

A cross-party Culture, Media and Sport Committee has published the outcome from an inquiry into Internet (cyber) security, which was setup following last year’s TalkTalk hack. The report recommends a series of changes, including jail terms for “data abusers” and fines for those who “fail to report, prepare for or learn from data breaches“.

stock market float investment money in the united kingdom

20th June, 2016 - 1:45 pm (2 Comments)

The Competition and Markets Authority has today rejected opposing appeals by BT and TalkTalk against Ofcom’s “margin squeeze” test, which is designed to keep the incumbent operator’s FTTC (VULA) based superfast broadband prices fair. But BT did win a small victory over its compliance period.

dido_harding

20th June, 2016 - 10:20 am (35 Comments)

The CEO of UK broadband provider TalkTalk, Dido Harding, has donated here annual £220,000 bonus to charity. The decision follows last year’s cyber-attack (here), which cost the operator tens of millions and resulted in a large number of subscribers having their personal data compromised.

internet download and upload speed arrows

18th June, 2016 - 1:12 am (8 Comments)

The first half of 2016 has seen average broadband speeds rise as consumers increasingly switch to faster services, with Virgin Media delivering the fastest average broadband download speeds and Zen Internet coming top for uploads. Meanwhile EE remains the king for Mobile Broadband.

talktalk uk isp

14th June, 2016 - 4:30 pm (6 Comments)

Once again websites and email services that belong to broadband ISP TalkTalk appear to be suffering from further disruption today and have been up and down like a yo-yo, although so far the provider hasn’t provided much of an explanation for the problems.

talktalk uk isp

8th June, 2016 - 10:07 am (0 Comments)

Subscribers who take one of TalkTalk’s broadband, TV (YouView), phone and or mobile bundles may be displeased to learn that the ISP’s Entertainment Package of premium television will lose six of its channels from 30th June 2016, including some big names like the ‘Discovery Channel’.

uk internet scam

6th June, 2016 - 5:20 pm (3 Comments)

UK ISP TalkTalk, which has itself recently been the subject of several major hacks and related personal data breaches that sadly triggered quite a few fraudulent calls to subscribers, has today joined with Get Safe Online to launch their nationwide ‘Beat the Scammers‘ information campaign.

Page 1 of 2512345678...1624...Last »
Promotion
Poll
* Javascript must be ON to vote *
New Forum Topics
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
The Top 20 Category Tags
  1. BT (1548)
  2. Broadband Delivery UK (1136)
  3. FTTC (1000)
  4. FTTP (926)
  5. Politics (766)
  6. Openreach (712)
  7. Business (653)
  8. Statistics (647)
  9. Fibre Optic (640)
  10. Mobile Broadband (577)
  11. Wireless Internet (511)
  12. Ofcom Regulation (483)
  13. 4G (467)
  14. Virgin Media (436)
  15. FTTH (388)
  16. Sky Broadband (366)
  17. TalkTalk (344)
  18. EE (294)
  19. Security (252)
  20. 3G (224)
Promotion

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules