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Article Archive for Category Tag: TalkTalk

TalkTalk Logo 2017

20th July, 2017 - 2:11 pm (0 Comments)

Low cost ISP TalkTalk, which already blocks nuisance calls at a network level (last month they blocked more than 100 million scam calls), has today announced improvements that will introduce further protection for customers and at no extra cost.

TalkTalk Logo 2017

19th July, 2017 - 1:19 pm (6 Comments)

Internet provider TalkTalk has today issued one of their short quarterly trading updates, which didn’t reveal a lot but we do learn that during Q2 2017 (calendar) the provider added another +20,000 on-net broadband and line rental customers (total 3,967,000) and churn fell to just 1.2%.

TalkTalk Logo 2017

18th July, 2017 - 12:01 am (0 Comments)

Internet provider TalkTalk appears to be making a more aggressive move to grab a bigger share of the premium Pay TV market today by reducing the price of their broadband based triple-play TV bundles and cutting the price of the Sky Sports and Sky Cinema add-ons by 75% and 50% respectively.


11th July, 2017 - 1:38 pm (2 Comments)

Customers of broadband and phone provider TalkTalk, specifically those who make use of their free iOS and Android based MyTalkTalk app, will be pleased to learn that the ISP has added a new in-app chat feature that enables them to talk with customer support without making a call.

mobile mast tower signal uk

11th July, 2017 - 7:49 am (8 Comments)

After various delays and a bizarre campaign (here), Ofcom has today set out the final rules and caps for their auction of radio spectrum in the 2.3GHz and 3.4GHz bands, which will help mobile operators to launch “very fast” Mobile Broadband (4G and 5G) services by 2020.


10th July, 2017 - 10:51 am (2 Comments)

Broadband ISP TalkTalk has today announced another change at the top as the operator’s Chief Financial Officer (CFO), Iain Torrens, steps down. Iain will be replaced by Kate Ferry, who is currently the Group Strategic Corporate Affairs Director at Dixons Carphone.

businesses need broadband connections

6th July, 2017 - 10:58 am (36 Comments)

Customers of several broadband ISPs (particularly those on Sky Broadband, BT and TalkTalk) in the South East of England appear to be suffering from a total loss of internet connectivity or unstable services, which is the result of 7 “separate” breaks in major core fibre optic cables.

banned and forbidden uk internet censorship

3rd July, 2017 - 9:07 am (5 Comments)

Several enforcement groups for copyright holders have taken the unusual step of asking Google to remove links for the website blocking notification pages used by Virgin Media, BT and Sky Broadband, which inform visitors when websites have been blocked by a court order.

angry uk internet user

1st July, 2017 - 7:36 am (12 Comments)

A new survey of 2,000 British adults by Mortar, which was commissioned by UK ISP TalkTalk, has revealed that slow broadband comes top in a list of household bugbears for 2017 and as a result this is causing people to lose their cool as often as 138 times a year (aka “Load Rage“).

TalkTalk Logo 2017

29th June, 2017 - 1:51 pm (7 Comments)

Customers of TalkTalk’s existing broadband and phone (line rental) packages have this week been informed that their prices are set to be hiked by between 4-6% from 1st August 2017 and some increases will be introduced from tomorrow. The cost of calls is also set to rise.

complaint UK consumer broadband isp and phone gripes

28th June, 2017 - 11:11 am (8 Comments)

Ofcom’s latest Q1 2017 study of UK consumer complaints about fixed line Broadband, Phone, Pay TV and Mobile services has praised Sky (Sky Broadband) for receiving the fewest gripes. Meanwhile BT, TalkTalk and Vodafone are highlighted for attracting the most complaints.

internet download and upload speed arrows

26th June, 2017 - 1:03 am (11 Comments)

The first half of 2017 has seen another rise in average fixed line broadband download speeds to 28.21Mbps, albeit mostly fuelled by the on-going migration of consumers from older ADSL lines and on to newer “fibre broadband” (FTTC/P) services. Meanwhile EE is still king for Mobile Broadband.


14th June, 2017 - 7:41 am (8 Comments)

ISPs Sky Broadband, Virgin Media and TalkTalk have succeeded in getting the Advertising Standards Agency to ban several adverts for BT’s Infinity SmartHub broadband router, which made “misleading” claims to offer the “UK’s most powerful wi-fi signal” and “better wi-fi coverage“.


5th June, 2017 - 11:38 am (7 Comments)

Thousands of customers are at risk after Edinburgh-based broadband ISP TenTel, which at the end of last year boasted of “fantastic growth” and their success in securing a £500k investment (loan) from the Barclays (here), slipped into administration. TalkTalk will take on their customers.

united kingdom money map

5th June, 2017 - 11:21 am (4 Comments)

Telecoms analysts have warned that periodic price hikes and a lack of innovation could be fuelling a slowdown in customer growth among many of the United Kingdom’s largest phone and broadband ISPs (e.g. BT, Sky Broadband, TalkTalk etc.), although the wider picture is more complicated.

ofcom uk telecoms regulator

31st May, 2017 - 12:15 pm (3 Comments)

Ofcom has announced that fully unbundled (MPF) ISPs, such as Sky Broadband and TalkTalk, will benefit from a small reduction to their annual Openreach (BT) wholesale charge for related customer lines to £84.38 +vat (currently £85.29), effective from 1st July 2017.


18th May, 2017 - 11:01 am (1 Comment)

In an effort to retake the budget crown TalkTalk has claimed that they will tomorrow launch “Britain’s best value unlimited fibre” package, which offers broadband speeds of up to 38Mbps (FTTC / VDSL2) for just £25 per month on a 24 month contract term.

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