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Article Archive for Category Tag: TalkTalk

cityfibre fibre optic cable

26th March, 2015 - 9:40 am (0 Comments)

CityFibre’s Joint Venture with Sky Broadband and TalkTalk, which is deploying an “ultra-fast” 1000Mbps capable Fibre-to-the-Home (FTTH/P) broadband network to homes in the city of York (England), claims to have completed its first roll-out phase and confirmed plans to accelerate and increase the scale of their deployment.

broadband and phone prices pound sign

19th March, 2015 - 7:53 am (23 Comments)

The UK telecoms regulator has, following corrective advice from Europe, today announced the 1st April 2015 introduction of a new margin test rule that will mean BT must “maintain a sufficient margin between its wholesale and retail superfast broadband charges“, in order to allow rival ISPs some profitably to match its prices.


16th March, 2015 - 8:27 am (4 Comments)

Consumer magazine Which? has today published the results of their latest Q1 2015 reader survey of broadband ISP satisfaction, which found that customers of John Lewis’s broadband division and Zen Internet were the most satisfied with their service. Meanwhile all of the biggest ISPs could be found languishing at the bottom.

talktalk uk isp

9th March, 2015 - 3:25 am (6 Comments)

The revolving door of ISP discounts continues today as TalkTalk have reintroduced their 12 months free unlimited Simply Broadband deal (normal price of £3.50 per month), which must also be taken alongside their phone line rental from £16.70 a month or the equivalent of only £15.03 a month when pre-paid. A £75 Love2shop voucher is included.


3rd March, 2015 - 7:40 am (0 Comments)

Internet providers across the United Kingdom saw a surge in data traffic on Sunday evening as Netflix, the online movie and TV streaming giant, released all 13 episodes of the latest ‘House of Cards‘ series at once. Sunday is always the busiest day of the week for related traffic on TalkTalk, but this one was a record breaker.


27th February, 2015 - 8:29 am (3 Comments)

Low cost broadband and phone provider TalkTalk could be facing a fine from the Information Commissioner’s Office (ICO) after they finally coughed up to a serious customer data breach, which last year caused some of their subscribers to be hit by a spate of Indian-based scam callers.

Slow Broadband Speed UK Internet Download

26th February, 2015 - 11:44 am (24 Comments)

The telecoms regulator has today published their latest Q1-2015 report into the real-world performance of the largest fixed line broadband ISPs and their customers across the United Kingdom, which found that the average download speed has increased by 21.93% over the past six months to top 22.8Mbps (NOTE: Most of this boost came from urban areas, with rural and suburban being fairly flat).

talktalk uk isp

26th February, 2015 - 10:44 am (5 Comments)

Budget Internet and phone provider TalkTalk has teamed up with LivePerson in order to “move” from traditional telephone-based customer service to a “more advanced online engagement technology“. Apparently this means “quadrupling” the number of customer service enquiries it handles via online chat agents.

talktalk uk isp

25th February, 2015 - 7:50 am (8 Comments)

The Advertising Standards Authority (ASA) has sided with an interesting BT complaint against a press advert for TalkTalk’s SimplyBroadband package, which complained that a “half-price” offer of £1.75 per month was “not a genuine sale price” because the standard price of £3.50 had not been used for long enough.


4th February, 2015 - 1:52 pm (3 Comments)

The broadband based YouView video-on-demand and catch-up TV (IPTV) service, which is being bundled by a number of ISPs (e.g. BT and TalkTalk) in the United Kingdom and can also be brought separately at retail, has officially branched out into the integrated TV market with Sony’s new 2015 BRAVIA range becoming the first to benefit.

virgin media 2014 uk logo

4th February, 2015 - 10:34 am (15 Comments)

Cable operator Virgin Media, which likes to think of itself as a premium provider, has heavily criticised rival ISPs like Sky Broadband and TalkTalk for offering aggressively cheap “free broadband” promotions. The Liberty Global owned operator warned the situation was “completely paradoxical and ironic” because it risks damaging the case for investment in future upgrades.

talktalk uk isp

3rd February, 2015 - 8:03 am (1 Comment)

Low cost ISP TalkTalk has today published their latest results for Q4-2014 (calendar), which reported that broadband subscribers increased at the stable rate of +15K (same as in Q3) in the quarter to total 4,236,000 and “Superfast Fibre Broadband” (FTTC) surged forward by +88K (up from +67K in Q3) to account for 396,000 of that total.


2nd February, 2015 - 1:51 am (3 Comments)

MoneySuperMarket.com has today announced the winners of their Broadband Supers 2015 Awards, which much like last week’s uSwitch event saw almost all of the big broadband ISPs walk away with at least one award from a selection of several categories. Generally PlusNet appeared to do the best after it picked up three awards for Best Value Broadband, Best for Quality and Reliability and Best for Customer Service.

best broadband

30th January, 2015 - 2:47 pm (5 Comments)

The annual uSwitch.com Broadband Awards 2015, which took place last night at The Gherkin in London, have unveiled a variety of winners across multiple categories for broadband, TV, phone and mobile services. Top among the winners was Virgin Media, which took three awards for Best Customer Rated Broadband, Fastest Broadband and Best Broadband Provider.

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