» UK ISP News Archive » Article Archive - Tag: TalkTalk (355 Posts Found)
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Article Archive for Category Tag: TalkTalk

 
youview uk broadband internet tv iptv

23rd September, 2016 - 1:35 pm (1 Comment)

BT are rumoured to be mooting the acquisition of broadband based Video-on-Demand and Catch-Up TV (IPTV) platform, YouView, which underpins both their Pay TV service and that of several other ISPs (TalkTalk, JT etc.). A figure of around £60m is currently being mooted (up from a starting offer of £20m).

dinosaur_openreach_van

19th September, 2016 - 9:14 am (9 Comments)

Telecoms giant BT, with support from Virgin Media, will today kick off a new advertising campaign that aims to fight back against the persistent calls by rival ISPs and politicians for Ofcom to split them from control of their national network access division, Openreach.

internetpadlock

6th September, 2016 - 1:35 pm (0 Comments)

The UK Internet Service Providers Association (ISPA) has today warned that the Government must avoid creating new regulations to tackle the challenges of cyber security. Instead ISPs say they should focus their efforts on supporting education, awareness and better training for law enforcement.

talktalk uk isp

2nd September, 2016 - 3:04 pm (16 Comments)

The Information Commissioner’s Office (ICO) has upheld a £1,000 fine against UK phone and broadband provider TalkTalk after the ISP failed to inform the watchdog that a personal data breach had occurred on its system (the provider should have done this within 24 hours of becoming aware).

fix_britains_internet

16th August, 2016 - 12:39 pm (89 Comments)

The CEO of BT Group, Gavin Patterson, has blasted his rivals behind the Fix Britain’s Internet campaign (Sky Broadband, TalkTalk and Vodafone) for making “misleading statements” and using “Orwellian tactics” in order to argue that UK broadband services would improve if the operator didn’t control Openreach.

BT Wholesale engineers

12th August, 2016 - 1:52 pm (18 Comments)

The UK telecoms regulator has today provisionally concluded that BT “overcharged” TalkTalk for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), both of which are often used to help resolve customer phone and broadband problems. A repayment could be due.

talktalk_uk_fibre_broadband

12th August, 2016 - 7:39 am (3 Comments)

Internet provider TalkTalk has begun offering their ‘up to’ 38Mbps capable “Superfast Fibre Broadband” (FTTC) package at half price for its entire contract term (£8.75 per month instead of £17.50), but don’t forget to add line rental from the equivalent of £15.93 a month when pre-paid for 1 year (£17.70 as standard).

fix_britains_internet

4th August, 2016 - 3:43 pm (11 Comments)

UK ISP TalkTalk has stepped up their Fix Britain’s Internet campaign against Openreach (BT) today by claiming that 4 million Brits report experiencing stress and anxiety due to slow and unreliable broadband.

BT Smart Hub Router 2016

3rd August, 2016 - 1:44 pm (27 Comments)

BT has published a number of WiFi speedtests for their new Smart Hub broadband router, which pitted the kit against rival hardware from TalkTalk, Sky Broadband, Virgin Media, Plusnet and EE. The results appear to support the ISPs claim that their router “provides the most powerful wi-fi,” at least in comparison to the kit bundled by their rivals.

broadband and phone prices pound sign

1st August, 2016 - 9:03 am (0 Comments)

The cost of fixed line rental (phone) services at two further broadband ISPs – TalkTalk Business (TTB) and TenTel – has today increased by over 9% and this follows similar changes by many of the market’s other providers.

cable duct messy

27th July, 2016 - 9:52 am (45 Comments)

Several major Internet providers and other organisations, including TalkTalk, Vodafone, Sky Broadband, XLN and the Federation of Communication Services, have today launched a new campaign that encourages business to criticise the quality of Openreach’s UK network as part of Ofcom’s Strategic Review.

telephone support rage and complaints

21st July, 2016 - 9:02 am (5 Comments)

A new Brick Wall Index from customer service solutions provider Eckoh, which identifies call centre menus that create the highest levels of consumer frustration, has ranked TalkTalk top of its table for being one of the “worst customer service offenders” in the United Kingdom.

talktalk_uk_fibre_broadband

20th July, 2016 - 8:06 am (3 Comments)

UK ISP TalkTalk has today issued a Q2 2016 (calendar) trading update, which confirms that they lost another 9,000 broadband subscribers in the quarter (est. total 3,987,000) and their joint 940Mbps FTTH network roll-out with Sky and Cityfibre in the City of York (England) has covered 11,000 premises.

bt openreach uk engineer

19th July, 2016 - 11:26 am (5 Comments)

UK ISP Sky Broadband has mirrored TalkTalk’s recent move (here) by nudging Ofcom into launching a second parallel probe of Openreach’s (BT) Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC), with both questioning whether such charges are being correctly applied.

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The Top 20 Category Tags
  1. BT (1604)
  2. Broadband Delivery UK (1166)
  3. FTTC (1032)
  4. FTTP (966)
  5. Politics (806)
  6. Openreach (744)
  7. Business (688)
  8. Statistics (665)
  9. Fibre Optic (664)
  10. Mobile Broadband (596)
  11. Wireless Internet (536)
  12. Ofcom Regulation (501)
  13. 4G (487)
  14. Virgin Media (460)
  15. FTTH (404)
  16. Sky Broadband (383)
  17. TalkTalk (355)
  18. EE (306)
  19. Security (260)
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