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Article Archive for Category Tag: TalkTalk

talktalk uk router

7th December, 2016 - 2:48 pm (6 Comments)

Last week several broadband ISPs in the UK were attacked by a new Internet worm called Mirai (here), which hijacked their routers. TalkTalk’s older DSL-3780 was one of the devices to be hit and the ISP was quick to patch the problem, but oddly they have not advised customers to change WiFi passwords.


30th November, 2016 - 12:50 pm (4 Comments)

After years of waiting, the Government’s long-held plan to force major broadband ISPs into issuing warning letters / emails to customers, specifically those suspected of having engaged in online copyright infringement (Internet piracy), looks set to get underway from early 2017.

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29th November, 2016 - 9:24 am (15 Comments)

It’s spreading fast! A newly modified version of the malicious Mirai worm, which has recently been remotely infecting masses of different broadband routers at other European ISPs (900,000+ in Germany), may soon begin to hit devices in the United Kingdom too, such as TalkTalk’s D-Link DSL-3780 kit.


28th November, 2016 - 8:33 am (5 Comments)

Mobile operator Three UK has taken a leaf out of TalkTalk’s “Fix Britain’s Internet” book and launched a new campaign (‘Make the Air Fair‘), which adopts the image of Ofcom’s CEO, Sharon White, and calls on her to impose a spectrum ownership cap of 30% that would hit EE (BT) and Vodafone.


25th November, 2016 - 12:02 am (0 Comments)

TalkTalk has informed us that their Black Friday offer removes all setup fees from their broadband packages and TV bundles, which for example could save £25 off their ‘up to’ 38Mbps “Faster Fibre Broadband” (FTTC) service. Various half-price TV offers will also run on their Sky Cinema and Sports content.


23rd November, 2016 - 1:19 pm (8 Comments)

Over the next few months some 2.5 million UK owners of a YouView (IPTV) based set-top-box, which includes TalkTalk and BT’s broadband-based TV subscribers, will start to benefit from a major “next generation” update that will enable the platform to do more, work faster and harness Cloud technology.


21st November, 2016 - 9:15 am (0 Comments)

After a long delay Ofcom has unveiled the rules for their forthcoming auction of radio spectrum in the 2.3GHz (2350-2390MHz) and 3.4GHz (3410-3600MHz) bands, which will help mobile operators to launch Mobile Broadband (4G) services with “very fast download speeds“. But it’s bad news for BT / EE as a cap will apply.


19th November, 2016 - 8:03 am (23 Comments)

UK ISP TalkTalk has revealed that they’ve had to add an additional 100Gbps (Gigabits per second) of data capacity to their network just to help cope with any extra load being generated by Amazon Prime’s new TV show, The Grand Tour (aka – Top Gear, but not on the BBC).

award golden cup for top broadband isp

18th November, 2016 - 11:15 am (7 Comments)

Consumer magazine Which? has published the outcome from their latest H2 2016 reader survey of broadband ISP satisfaction, which for the 10th time has named Zen Internet the best of the bunch. Sadly the news isn’t so good for TalkTalk, which had the lowest customer satisfaction score of 37%.


17th November, 2016 - 1:49 pm (12 Comments)

Ofcom has today ordered BT to repay (with interest) TalkTalk and Sky Broadband after the telecoms regulator found that the national operator had “overcharged” both ISPs for their Special Fault Investigation (SFI) engineer service and Time Related Charges (TRC).


17th November, 2016 - 8:12 am (7 Comments)

The company behind the popular Speedtest.net service, Ookla, has published its annual ‘Speedtest® Market Report‘ for the United Kingdom and revealed that we rank just 30th in the world for average fixed line broadband speeds (Virgin Media is the fastest ISP) and 32nd for Mobile Broadband (EE is top).

police united kingdom

15th November, 2016 - 2:31 pm (7 Comments)

A 17-year-old boy, who is too young to be named, has today admitted to seven charges under the Computer Misuse Act 1990 in connection with last year’s cyber-attack on TalkTalk’s website and the subsequent leaking of customer details. The case is being heard by the Norwich Youth Court.


15th November, 2016 - 9:23 am (29 Comments)

TalkTalk has published their latest interim results for the 6 months to 30th September 2016 (H1 2017), which saw them lose fewer on-net broadband customers (-29,000) in the period to total 3,967,000 and 21% of those (779K) take their FTTC “fibre broadband” products (with 2,500 on FTTP in York).


7th November, 2016 - 10:00 am (22 Comments)

UK ISP TalkTalk has written a letter to the CEO of the Government’s Broadband Delivery UK programme, Chris Townsend, which warns that “serious conflicts of interest” may exist if they continue to use research provided by Analysys Mason, an analyst firm that is also assisting BT in a number of related areas.

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