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Articles for Category Tag - Three UK

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Ofcom Sees Virgin Media Attract Most UK Broadband Gripes in Q4 2023 UPDATE

17th April, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

iD Mobile Launch “New” Fixed Price SIM Only Plans with No Annual Price Hikes

17th April, 2024 (14 Comments)

Low-cost UK mobile operator iD Mobile (Currys), which uses Three UK’s national 4G and 5G network via a virtual operator (MVNO) partnership, has today claimed to be launching a “new” set of fixed price SIM Only mobile plans that pledge not to hike their prices each year by the rate of inflation.

First of 83 New UK Gov Funded 4G Mast Upgrades Goes Live in England

9th April, 2024 (3 Comments)

The first government-funded rural 4G (mobile broadband) mast upgrades for England have today been completed in the market town of Keswick (Cumbria), which forms part of the industry-led £1bn Shared Rural Network (SRN) project with EE (BT), Vodafone, Three UK and O2 (Virgin Media). A further 82 masts in England are also set for upgrades.

Currys Investor Urges Sale of UK Mobile Operator ID Mobile

8th April, 2024 (19 Comments)

Low-cost mobile operator iD Mobile (Currys), which harnesses Three UK’s national 4G and 5G network via a virtual operator (MVNO) partnership, could be sold. The news came after one of Currys’ top investors, JO Hambro, encouraged the consume electronics retailer to sell the operator (valued at c.£350m) to help resolve its current difficulties.

Opensignal Predict Network Impacts of Vodafone and Three UK Merger

26th March, 2024 (23 Comments)

Network benchmarking firm Opensignal has today published a new study to examine the mobile (4G and 5G) network coverage and performance impacts of the proposed mega-merger (here) between mobile operators Three UK and Vodafone. Suffice to say, improvements are expected in both areas.

CMA Warn Vodafone and Three UK Merger Risks Price Rises and Less Competition

22nd March, 2024 (29 Comments)

The Competition and Markets Authority (CMA) has this morning concluded its Phase 1 investigation of the proposed mega-merger (here) between mobile operators Three UK and Vodafone, which, much as expected, has raised concerns over the reduction in market competition and the potential for consumers to pay higher prices.

Honest Mobile Reduces UK 4G and 5G Plan Prices for Loyal Customers

21st March, 2024 (11 Comments)

Crowdfunded mobile network operator Honest Mobile, which harnesses Three UK’s network via a Mobile Virtual Network Operator (MVNO) agreement, has today announced that they’re bucking the industry trend of annual price hikes by decreasing some of their prices for “loyal customers“.

Three UK Sees Average Mobile Data Usage Per User Hit 30GB

21st March, 2024 (14 Comments)

Mobile operator Three UK has this morning published their annual financial results, which reveals that over 4,700 sites (up from 4,250 last year) across 650 towns and cities are now live with 5G and the average data (mobile broadband) usage per customer has reached 30 GigaBytes per month (up by 19.52% from 25.1GB).

Vodafone UK Set 5G Standalone Coverage Target for Scotland

20th March, 2024 (7 Comments)

Vodafone has reaffirmed its commitment to providing 5G Standalone (5GSA) tech to nearly 90% of Scotland’s landmass by 2034 as a result of its proposed merger with Three UK. The operator also commits to exceeding the UK Government’s Shared Rural Network target of bringing 4G to 74% of Scotland’s geography by pushing it to over 89% by 2027.

First of 86 UK Gov-Funded 4G Mobile Mast Upgrades Go Live in Wales

19th March, 2024 (1 Comment)

The Government has today announced that the first of 86 new state aid supported 4G mobile masts in rural parts of Wales have been upgraded and switched-on. The work forms part of the £1bn industry-led Shared Rural Network project (i.e. extending 4G mobile / broadband cover to 95% of the UK by the end of 2025) with EE, Three UK, O2 and Vodafone.

Virgin Media O2 CEO Raise Vodafone and Three UK Merger Concerns

27th February, 2024 (15 Comments)

The CEO of broadband and mobile giant Virgin Media and O2 (VMO2), Lutz Schüler, has – perhaps predictably – raised competition concerns over the proposed mobile merger between Vodafone and Three UK, not least because he believes the pair will end up controlling too much radio spectrum. Network sharing is another issue.

Superdrug Mobile Relaunches UK 4G and 5G SIM Only Plans

22nd February, 2024 (18 Comments)

Mobile operator Superdrug Mobile, which is a virtual operator (MVNO) on Three UK’s national network, has today announced the re-launch of their “competitive” 4G and 5G SIM Only plans, starting from £10 a month and featuring benefits for Superdrug member.

NAO Warn GBP1bn UK Rural 4G Mobile Rollout is Facing Delays

22nd February, 2024 (9 Comments)

The UK’s independent public spending watchdog, the National Audit Office (NAO), has today published a new report into £1bn industry-led Shared Rural Network project (i.e. extending 4G mobile / broadband cover to 95% of the UK by the end of 2025), which finds that it’s “behind schedule” and at risk of cost overruns.

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Forget Mobile SIM and eSIM, Now its Time for Always On rSIM

21st February, 2024 (13 Comments)

A new type of mobile SIM (Subscriber Identity Module) card is being launched today – supported by Deutsche Telekom and Tele2 – called resilient SIM (rSIM), which can effectively upgrade a single SIM device to Dual-SIM by automatically switching between the two in case of any network issues, minimising the impact of a lost connection.

nPerf Names Three UK Fastest Mobile Network in 2024 Benchmark

15th February, 2024 (24 Comments)

Benchmarking firm nPerf has today published the results from their annual 2024 crowdsourced study into UK mobile broadband (4G, 5G) performance, which once again sees Three UK being named as the country’s best and fastest operator for mobile internet performance. The runner-up was once again EE (BT), followed by Vodafone and then O2 (VMO2)

Three UK Suffers Third Major Mobile Outage in Four Days UPDATE3

12th February, 2024 (57 Comments)

Mobile operator Three UK has today suffered a third major network outage in the space of four days, which began at around 10:30am today and seems to have been largely resolved by 12:30pm. The latest outage attracted many more complaints than the previous event and also impacted customer services (probably due to being swamped by calls).

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Mobile Operator Three UK Suffers Network Outage UPDATE3

9th February, 2024 (83 Comments)

Some of Three UK’s mobile customers are reporting a large network outage, which appears to be hitting sporadically across various different parts of the country. The issue is also known to be impacting users of the company’s Mobile Virtual Network Operator (MVNO) partners, such as Smarty etc.