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Article Archive for Category Tag: Virgin Media

 
virgin-media-business-uk

10th April, 2014 - 12:22 pm (0 Comments)

Cable provider Virgin Media Business has signed a new 3-year and £350k deal that will help local ISP LN Communications to deploy super-fast broadband into 8 sites across Yorkshire (England) by the end of April 2015; including Castle Howard, Darlington, Barlby, Darley, Kettleworth, Bradley, Northallerton and Stokesley.

virgin-media-uk

10th April, 2014 - 1:12 am (0 Comments)

Cable operator Virgin Media has moved to improve its customer support by offering deaf customers access to an online and fully qualified sign language interpreter, which can then be used to relay the customer’s problem to Virgin’s front line support staff.

virgin-media-business-uk

31st March, 2014 - 11:20 am (11 Comments)

Cable operator Virgin Media Business has announced that its cable and fibre optic based broadband and communications network, which since 2011 has already helped to connect more than 2,000 schools across London (here), will now be deployed across the United Kingdom as part of a new deal that could be worth £1 billion.

complaint-form-uk-isp-adr-ofcom-broadband

26th March, 2014 - 10:43 am (3 Comments)

BT and EE’s home broadband packages generated the highest level of customer gripes during the final quarter of 2013. The data, which comes from Ofcom’s quarterly consumer complaints report, also revealed that TalkTalk were the worst for fixed phone providers, while Orange UK came bottom for mobile and BT also failed at Pay TV.

virgin-media-uk

13th March, 2014 - 11:08 am (1 Comment)

Cable provider Virgin Media has launched its new-ish online storage service, which will enable their new and existing broadband subscribers in the United Kingdom to store and protect up to 500GB (GigaBytes) of content from almost any device. On the flip side their old service and all your files will soon be gone.

uk-region-map

12th March, 2014 - 9:37 am (4 Comments)

The latest research from Point Topic has claimed that superfast broadband (30Mbps+) coverage in the United Kingdom increased by 4.9% during 2013, reaching a total coverage of 75.2% (20.4 million homes) during the beginning of 2014. Ofcom has also published their European Broadband Scorecard, which puts the UK ahead of the other “major” EU states.

superhub-v2

11th March, 2014 - 3:50 pm (7 Comments)

The NetGear-based SuperHub (VMDG485) broadband routers, which are supplied by cable provider Virgin Media, appear to be suffering from a new security flaw that means your administrative settings web page and WiFi passphrase is left exposed for around 7 seconds when the device reboots.

bt_openreach_house_digging

10th March, 2014 - 1:54 am (7 Comments)

Cable operator Virgin Media has told ISPreview.co.uk that they’re keeping a close eye upon the state aid supported BT and Broadband Delivery UK (BDUK) roll-out of superfast broadband (FTTC/P) services, which focuses upon areas that have been left neglected by private sector investment, to ensure that no overbuilding takes place.

telephone-support-rage-and-complaints

6th March, 2014 - 1:57 pm (4 Comments)

A new TalkTrack report from marketing research firm Keller Fay has revealed that an estimated 3 million negative opinions are exchanged about one or other of five major broadband ISPs providers each day, with BT and TalkTalk suffering the most from Negative Word of Mouth (NWOM). But the news is better for the rest.

concrete_for_broadband

3rd March, 2014 - 1:35 am (2 Comments)

How about a “fun” fact of the day? Did you know that when BT and Virgin Media build a new Next Generation Access (NGA) broadband street cabinet then they often need to use special concrete in order to ensure that the service is given adequate electrical protection? Not just any concrete will do.

virgin-media-uk

28th February, 2014 - 7:32 am (13 Comments)

One other huge change at Virgin Media today, which deserves its own news item, is that the cable provider has also scrapped the Traffic Management Policy (TMP) for downloads across all of their fixed line cable broadband packages. Sadly upload traffic isn’t so lucky.

security_broadband_isp_routers

28th February, 2014 - 12:01 am (6 Comments)

Virgin Media has today become the last of the big broadband ISPs to launch free Parental Controls (Web Safe), which support the Government demanded network-level filtering technology to help censor “potentially age-inappropriate websites“. Virgin’s site is also being updated to reflect their new headline speeds of up to 152Mbps.

virgin-media-ceo-and-apprentice-graduate-engineers

22nd February, 2014 - 12:01 am (2 Comments)

Cable operator Virgin Media (Liberty Global) has added another 116 engineers as part of their on-going apprenticeship scheme and more are expected to follow. The new recruits are apparently needed to “help meet the demand for superfast broadband and digital services” in homes across the United Kingdom.

virgin-media-uk

20th February, 2014 - 11:00 am (1 Comment)

Virgin Media has announced that a further ten London underground tube stations (total of 131) have just been added to their public wireless internet (wifi) hotspot service.

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