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Article Archive for Category Tag: Virgin Media


22nd April, 2015 - 5:54 pm (0 Comments)

Satmetrix has today published their latest Net Promoter Scores (NPS) for the United Kingdom’s largest broadband and mobile operators, which saw PlusNet, Virgin Media and Sky Broadband top the table ahead of their rivals.

the bottom 30 uk superfast broadband constituencies (coverage)

22nd April, 2015 - 2:14 pm (1 Comment)

A snippet of new analysis has revealed both the weak spots and strengths of the current Government’s on-going Broadband Delivery UK programme with BT to make fixed line superfast broadband speeds available to 95% of the United Kingdom by 2017.

virgin media 2014 uk logo

17th April, 2015 - 5:50 pm (1 Comment)

Cable operator Virgin Media has for just a few days sweetened the current deal on their top triple-play 152Mbps broadband, TV and phone (Big Kahuna and Big Daddy) bundles by giving new subscribers a FREE Samsung Galaxy table (worth £139.99). But the offer is only available until 22nd April 2015.

router modem network cable snakes

13th April, 2015 - 8:07 am (12 Comments)

The latest survey of 2,725 ISPreview.co.uk readers has found that the quality of the router that big broadband ISPs bundle with their Internet access packages does have an impact on whether consumers choose a particular provider, with 36.9% saying it was important to their choice. But most would also like more choice.

virgin media 2014 uk logo

10th April, 2015 - 3:27 pm (13 Comments)

Over the past few weeks we’ve seen a growing number of Virgin Media customers report a range of unusually high speedtests, which appear to lend additional support to the widely rumoured introduction of a new top 300Mbps download speed tier.

pile of pounds sterling currency

8th April, 2015 - 2:00 am (7 Comments)

Consumers are extremely sensitive to price and many base their choice of ISP on what they save in comparison to an existing package. But often the headline special offers won’t give you the full picture and as a result you could end up paying more than expected. We take a closer look at the price you pay for the “cheapest” packages.

virgin media 2014 uk logo

1st April, 2015 - 8:17 am (1 Comment)

The Advertising Standards Authority has ruled that Virgin Media misled consumers by claiming that they could get “Unlimited data” (Mobile Broadband) on one of their mobile 3G SIM-Only tariffs, except that customers who exceeded 3.5GB of data in any 30-day period found that their speeds were throttled to just 384Kbps (0.38Mbps).

sky broadband uk

1st April, 2015 - 7:52 am (0 Comments)

A complaint by Virgin Media has prompted the UK Advertising Standards Authority (ASA) to ban Sky Broadband’s apparently “misleading” claim of being able to offer “99.9% core network reliability“.

cable theft and damage uk police

1st April, 2015 - 7:35 am (2 Comments)

A significant number of Internet users across various parts of the England, particularly in and around the English West Midlands and South Coast areas, have suffered a night of slow broadband performance and connectivity woes. Most of these issues appear to be caused by a string of fibre optic cable breaks.

cable maintenance

31st March, 2015 - 8:34 am (19 Comments)

Three of the biggest UK telecoms and broadband giants, including BT, Virgin Media and KC (KCOM), have jointly written a new letter to the national communications regulator in an attempt to dissuade Ofcom from making any changes that might require them to provide access to their Dark Fibre Optic lines.

virgin media 2014 uk logo

30th March, 2015 - 9:04 am (0 Comments)

Cable operator Virgin Media (Liberty Global) has today introduced a time limited general reduction in the price of their dual and triple-play broadband, phone and or TV and mobile bundles. Some prices will be broadly unchanged, while others will get cheaper by several pounds per month.

superhub v2

27th March, 2015 - 12:41 pm (24 Comments)

Cable operator Virgin Media has today officially launched their new SuperHub 2ac (VMDG490) router, which has been leaking out to customers for quite a few months (here) and includes support for the latest 1300Mbps Gigabit WiFi (802.11ac) standard. According to Virgin’s research, the WiFi is now faster than all of the other big UK ISPs.


24th March, 2015 - 1:09 pm (8 Comments)

Customers of Sky Broadband with Sky TV, specifically those who enjoy accessing their TV content on an Android based mobile device via the Sky Go app, have criticised the operator for not updating their app to work properly with the latest Android 5.1 release. But it could be worse; they might be users of Virgin Media’s TV Anywhere service.


23rd March, 2015 - 9:35 am (41 Comments)

A new survey of local authorities across the United Kingdom, which was conducted by the County Councils Network, has claimed that 45% of councils are expecting the Government’s target of bringing fixed line superfast broadband (24Mbps+) to 95% by 2017 to be missed.

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