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Articles for Category Tag - Virgin Media

Virgin Media UK Gift LG 4K TV or £200 Credit with Broadband Bundle

27th June, 2022 (9 Comments)

New customers looking to take one of Virgin Media‘s (VMO2) top broadband and Pay TV bundles, specifically their’ Bigger + Sports’, ‘Bigger + Movies’ or ‘Ultimate Volt’ bundles, may like to know that – for three days only – they’ll come with a 43″ LG 4K Ultra HD Smart TV (worth £479.99) at no extra cost or £200 bill credit.

Speedometer flat icon with long shadow on white background

Top Fastest UK Mobile and Home Broadband ISPs for H1 2022

25th June, 2022 (23 Comments)

We’ve today taken our biannual (H1 2022) look back to see how the UK’s average broadband download and upload speeds have changed across the fastest nationally available fixed line ISPs and mobile operators. Suffice to say, the growing availability of gigabit-capable fixed and 5G networks is having a real impact.

Parliament UK Building at Dusk in London 2021

Gov Pressures UK ISPs and Mobile Operators on Cost of Living

22nd June, 2022 (54 Comments)

The UK government, which wants to be seen as at least trying to do something about the cost of living crisis, has reportedly summoned bosses from most of the major mobile and broadband providers to Downing Street next week. Seemingly in the hope of finding more ways to help those who may be struggling to pay their bills.

£25 Missed Appointment Fee Angers Virgin Media UK Customers UPDATE

20th June, 2022 (26 Comments)

Customers of fixed broadband ISP Virgin Media UK (VMO2) reacted angrily over the weekend after several newspaper reports (e.g. Mirror) criticised the provider for its so-called “doorbell tax“, which hits you with a £25 one-off charge if their engineers show up for a scheduled appointment and nobody answers the door.

Virgin Media O2 UK Fix Midnight Broadband Connectivity Fault

17th June, 2022 (9 Comments)

Some customers of broadband ISP Virgin Media (VMO2) may be pleased to know that the operator has now resolved a curious connectivity problem, which for the past few days has been causing a short period of internet disruption at just before midnight every single night.

H2 2021 – FTTP Broadband Covers 96% of New Build UK Homes

15th June, 2022 (18 Comments)

The latest H2 2021 study into the broadband coverage of new build UK homes has found that over 96% of houses constructed during the second half of last year were connected to a “full fibre” (FTTP) ISP network (up from 93% in H1 2021), which rises to 99%+ for 30Mbps+ “superfast broadband” services.

Virgin Media Business UK Hitron CHITA Router

Virgin Media O2 Business UK Launch Faster Broadband Plans UPDATE

9th June, 2022 (11 Comments)

Broadband ISP Virgin Media Business (VMO2) has today replaced their old “Voom” packages for small business customers with a new range of service speeds, which includes the long-awaited introduction of a new 1Gbps (Voom Fibre) tier at the top of their line-up.

Virgin Media O2 Mobile and Broadband Users Gobbled 39bn GigaBytes of Data

1st June, 2022 (4 Comments)

Customers of both Virgin Media and O2’s (VMO2) UK mobile and fixed broadband ISP networks have, since 1st June 2021 (the date their merger completed), used a total of 39 billion GigaBytes (GB) of data over the past year, with mobile users also totalling 116 billion minutes (equivalent to a call lasting 220,000 years).

Greggs and Virgin Media O2 UK Gift Free Mobile Data to Families

31st May, 2022 (11 Comments)

British bakery chain Greggs has teamed-up with O2 (VMO2) to trial a new scheme, which aims to help more than 255,000 people get connected by the end of 2023 – partly by supplying 15GB of “free mobile data” (mobile broadband) connectivity to families in need (supported via the Greggs Hardship Fund).

Virgin Media O2 Launch New UK Sustainability Strategy

25th May, 2022 (6 Comments)

Broadband ISP and mobile operator VMO2 (Virgin Media and O2) has today published their new Better Connections Plan, which sets out how their will help to improve the environment and reduce waste through more recycling of devices and various other changes.

video games and multiplayer internet networks

Virgin Media O2 UK Sees Record Mobile Data Traffic on Sunday

24th May, 2022 (0 Comments)

Customers on the VMO2 (Virgin Media and O2) mobile network are said to have seen the operator’s “highest ever data traffic peak” (mobile broadband) on Sunday afternoon, which was driven by the frenetic final showdown matches of the football Premier League.

Ofcom 2022 Study Rates Mobile and Broadband ISPs by Quality UPDATE3

18th May, 2022 (0 Comments)

Ofcom has published their 2022 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. For example, Vodafone attracted the lowest satisfaction for broadband (77%), while BT secured the highest (88%). But overall, service quality has improved since COVID-19.

Virgin Media O2 Business UK Prep 1Gbps Broadband Package UPDATE2

17th May, 2022 (12 Comments)

Small business customers of broadband ISP Virgin Media Business (VMO2) may be pleased to note that their long wait for the operator to finally launch a 1Gbps (Voom Fibre) package may be about to end. The provider has just started inviting existing subscribers on their slower tiers to take a new gigabit plan.

Ofcom UK Propose Small Improvements to Broadband Speed Code

11th May, 2022 (14 Comments)

Ofcom has proposed to tweak their 2019 voluntary Code of Practice for Broadband ISP Speeds, which will extend the current ‘Right to Exit‘ (i.e. when an ISP fails to correct a problem with broadband speeds) to the latest definition of service bundles. It will also require FTTP and cable ISPs to provide details on observed line speeds.

Virgin Media O2 Begin UK FTTP Upgrade Project as Customers Fall

11th May, 2022 (56 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have today published their combined results for Q1 2022, which confirms that their plan to upgrade existing Hybrid Fibre Coax (HFC) network areas with Fibre-to-the-Premises (FTTP) technology has now begun. But their fixed line broadband base took a hit.

Mobile UK Local Authority Digital Champions

Mobile UK Calls on Government to Fund Local Digital Champions

10th May, 2022 (2 Comments)

The Mobile UK trade body, which represents operators including Three UK, EE (BT), O2 (VMO2) and Vodafone, has today published a new report that calls on the Government to put funding behind the establishment of Digital Champions at local authority level to help coordinate the mobile and broadband infrastructure rollout.

Censorship Blocked Website Message by UK ISP

Future UK Trade Deals May Add Piracy Website Blocks by ISPs

9th May, 2022 (15 Comments)

In a sign of things to come, it’s interesting to note that the recent free trade agreement between Australia and the United Kingdom included measures that require both sides to provide injunctive relief for website blocking by broadband ISPs – targeted at sites that are found to be facilitating internet copyright infringement (piracy).