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Articles for Category Tag - Virgin Media

 

14th January, 2021 (6 Comments)

Ofcom and the UK Regulators Network (UKRN), which includes data from CCW, FCA, Ofgem and Ofwat, have today published an updated series of scorecards that are intended to help consumers compare several key performance areas from the largest broadband, mobile, phone, energy, water and financial providers.

virgin media uk

12th January, 2021 (21 Comments)

Some customers of broadband ISP Virgin Media are being offered a set of freebies to help keep them connected and entertained during the latest COVID-19 lockdown, which covers a range of things from the addition of extra Pay TV and on-demand content (at no extra cost) to free mobile data, minutes and texts.

12th January, 2021 (35 Comments)

Broadband ISP Virgin Media UK has today launched a new service called Intelligent Wi-Fi Plus, which combines improvements to the firmware of their HUB 3.0 and 4.0 routers with Plume‘s smart home Mesh WiFi system in order to deliver improved wireless connectivity around your home. Some customers will get this “at no extra cost“.

7th January, 2021 (29 Comments)

The latest independent study of UK broadband coverage for H2 2020 has estimated that “full fibre” (FTTP) ISP networks have now increased their reach to 19.2% of premises (up from 14.8% in H1), while 37.4% are within reach of “gigabit” speeds (up from 22.1%) and 64.3% can get 100Mbps+ (up from 61.7%).

Virgin Media 2014 UK Logo

4th January, 2021 (129 Comments)

Customers of cable broadband ISP Virgin Media UK (Liberty Global) will, from today, start receiving a new notification letter that informs them of a forthcoming price hike on their internet, TV and fixed-line phone services, which will see the average price of their services increase by around 4% or £3.63 including VAT.

SpeedTest broadband fast download

29th December, 2020 (16 Comments)

As usual we’re ending 2020 by taking a quick look back over the year to see how average download and upload speeds have changed across the top national fixed line home broadband ISPs and mobile network operators. Predictably, the rising take-up of faster connections has resulted in a general improvement.

18th December, 2020 (3 Comments)

The new Gigabit Take-Up Advisory Group (GigaTAG), which is led by paid consumer magazine Which? and various others (FSB, CBI, Ofcom etc.), has today published their first report that identifies a number of areas where improvements could be made to boost the take-up of 1Gbps capable broadband services in the UK.

virgin media uk

17th December, 2020 (5 Comments)

Existing customers of broadband ISP and mobile operator Virgin Media UK are now able to optionally take a subscription to Google One (i.e. the internet giant’s cloud storage service) “at no additional cost” for the first 3 months of service, but if you choose to keep it after that the price will be £1.59 per month.

17th December, 2020 (11 Comments)

Ofcom has published their annual Connection Nations infrastructure report, which reveals that “full fibre” (FTTP) broadband ISP networks now cover 18% of UK premises (up from 10% last year) and 27% are within reach of a “gigabit” (1Gbps+) service (7.9 million). Meanwhile geographic 4G cover is given as a range from 79% to 85%.

virgin media red broadband logo

16th December, 2020 (9 Comments)

Cable TV and broadband ISP Virgin Media UK has today revealed that their customers downloaded an extra 2.8GB (GigaBytes) of data per day on average in 2020, and between them, burnt their way through 26,530 PetaBytes (26,530 Million GigaBytes) of data. Yep, it’s been a busy year for internet services, thanks in no small part of COVID-19.

14th December, 2020 (6 Comments)

Some 4,700 additional premises in the residential area of Kensal Green, which sits within the London boroughs of Brent and Kensington and Chelsea, have just become the latest location to benefit from the expansion of Virgin Media UK’s new gigabit speed Fibre-to-the-Premises (FTTP) based broadband network.

virgin_tv_360

8th December, 2020 (19 Comments)

Cable broadband ISP Virgin Media UK (Liberty Global) has today made their new next generation TV 360 platform available to take by all new TV customers as standard, as well as to existing customers who already take, or choose to upgrade to, the top Ultimate Oomph bundle.

3rd December, 2020 (22 Comments)

Cable broadband ISP Virgin Media will today switch-on their new DOCSIS 3.1 network upgrade for “hundreds of thousands of homes” in Cardiff and across South Wales, which means that well over 7 million UK homes can now access their top Gig1 service (1104Mbps download and 52Mbps upload).

virgin_media_o2_uk_merger

19th November, 2020 (5 Comments)

The European Commission (EC) has today agreed that the UK’s Competition and Markets Authority (CMA) should have the final say on Liberty Global’s proposed mega-merger between broadband ISP Virgin Media and mobile operator O2 (Telefonica UK), but this is not expected to delay the outcome.

17th November, 2020 (2 Comments)

UK ISP Virgin Media Business has today signed a new multi-year public sector contract with Falkirk Council in Scotland, which among other things will see additional bandwidth and WiFi improvements (coverage, speed and security) being supplied to 58 local schools.

British sterling one pound coin currency

16th November, 2020 (20 Comments)

Cable ISP Virgin Media UK has today opened applications for their new £15 per month “Essential Broadband” plan, which offers download speeds of just 15Mbps (2Mbps upload), unlimited data usage and a 30-day rolling contract. But you can only get this if you’re receiving Universal Credit from the Government.

complaint UK consumer broadband isp and phone gripes

13th November, 2020 (19 Comments)

Ofcom’s new Q2 2020 consumer complaints report is out today, which names UK ISP TalkTalk as attracting the most gripes for both home broadband and landline phone, while Three UK did the same for Pay Monthly Mobile services and Virgin Media came bottom for Pay TV.

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