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Articles for Category Tag - Virgin Media

Spend on UK Home Telecoms Services Falls as Broadband Speeds Rise

30th September, 2020 (9 Comments)

Ofcom has today published their annual 2020 Communications Market Report (CMR), which reveals the latest information about the take-up, revenue and impact of fixed line broadband, phone, mobile, TV and radio services across the United Kingdom (England, Scotland, Wales and N.Ireland).

Virgin Media UK Launch Free Mobile Screen Repair Service

29th September, 2020 (0 Comments)

Customers of Virgin Media’s mobile division, specifically new and existing Pay Monthly users who upgrade before 8th Nov 2020, will now also be entitled to a “one-off screen replacement” service in the first 12 months of their contract. But sadly this will only be offered to a very limited selection of Smartphones (when supplied via Virgin).

BT Predicts Gigabit Broadband for All UK by 2027 with £9bn in Cuts

28th September, 2020 (33 Comments)

The CEO of BT Group, Philip Jansen, has warned MPs that at the current pace it will take until 2033 to achieve universal UK coverage of gigabit-capable broadband, or 2027 if some £9bn worth of cuts in tax (e.g. business rates) and red tape can be found. Considerably later than PM Boris Johnson’s target for 2025.

Virgin Media UK Trials 2.2Gbps Broadband to Homes in Berkshire

22nd September, 2020 (43 Comments)

Broadband ISP Virgin Media (Liberty Global) has announced that they’ve just successfully completed a new trial, which pushed their new DOCSIS 3.1 based network to “hyperfast” 2.2Gbps download speeds (and 214Mbps upload speeds) in the Berkshire (England) market town of Thatcham.

Virgin Media UK Build Full Fibre to 14,000 Burgess Hill Homes

21st September, 2020 (6 Comments)

Broadband ISP and TV operator Virgin Media has completed yet another large network extension, which this time sees 14,000 homes in Burgess Hill (West Sussex, England) gaining access to their gigabit-capable Fibre-to-the-Premises (FTTP) internet connectivity service.

Virgin Media Business Launch 4G Start-up and Back-up Services

16th September, 2020 (9 Comments)

UK broadband ISP Virgin Media Business has today launched a new 4G mobile powered “business-grade” Back-up (failover with unlimited data) and Start-up service, which aims to help businesses across the country “get online faster and stay connected“.

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Vodafone Attracts the Most UK ISP Complaints in Q1 2020 – Ofcom

4th September, 2020 (5 Comments)

Ofcom has published their latest Q1 2020 consumer complaints report, which reveals that UK ISP Vodafone attracted the most gripes for broadband, while TalkTalk were the worst for landline phone and BT did the same for Pay TV. Meanwhile Vodafone, Three UK, BT and Virgin Media all tied the bottom spot for mobile.

Virgin Media UK Extend FTTP to 10,000 Homes in Brandhall

4th September, 2020 (5 Comments)

Broadband ISP and TV provider Virgin Media UK has just completed another large network extension in the West Midlands of England, which this time sees 10,000 homes in Brandhall (a suburb of Oldbury in the south of Sandwell) gaining access to their gigabit-capable Fibre-to-the-Premises (FTTP) service.

Frustration as Virgin Media UK Issue Invalid Mobile SIMs Again

4th September, 2020 (75 Comments)

Some of broadband ISP Virgin Media’s UK mobile customers are complaining after they were suddenly issued with a replacement SIM card that doesn’t work in their handsets, instead resulting in a “SIM not valid” message on the screen. The problem is mostly affecting those with older phones, many of which are elderly users.

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Virgin Media UK Launch Cheap 15Mbps Broadband for Universal Credit Users

26th August, 2020 (44 Comments)

Cable broadband ISP Virgin Media UK is to launch a budget 15Mbps internet access package that costs just £15 per month, which doesn’t have a fixed-term contract length but is only available to customers who are receiving Universal Credit. Furthermore, there will be no price changes while benefit payments are being received.

Virgin Media UK Preps Next Gen TV 360 Service for Launch

25th August, 2020 (31 Comments)

Customers of TV and broadband ISP Virgin Media UK (Liberty Global) are being invited to sign-up for the operator’s future launch of a new “next generation TV” service, which looks set to be called Virgin TV 360 and will also be accompanied by a new piece of set-top-box hardware or two.

H1 2020 – Full Fibre Broadband Covers 87% of New Build Homes

24th August, 2020 (0 Comments)

The latest independent H1 2020 study of broadband coverage among UK new build homes has indicated that 87.3% of houses constructed this year were connected to a “full fibre” (FTTP) broadband ISP network (up from 83% in H2 2019), which rises to 97.6% for 30Mbps+ “superfast broadband” services (up from 96%).

Virgin Media UK Discount 108Mb Broadband and Phone to £27

24th August, 2020 (38 Comments)

Cable ISP Virgin Media UK has today discounted the price of their ultrafast broadband and weekend calls package, which for example drops their 108Mbps (10Mbps) plan to just £27 per month for the first 18 months of service (£51 a month thereafter). A number of other offers have also been introduced.

UEFA Wrongfully Hit Virgin Media UK with Piracy Takedown Notice

24th August, 2020 (1 Comment)

The Union of European Football Associations (UEFA) has somewhat comically included broadband ISP Virgin Media UK in their latest list of DMCA takedown notices, which as part of a crackdown against illegal IPTV services ordered Google to remove the provider’s online bundles shop from their search results.

Ofcom 2020 Study Ranks UK Mobile and Broadband ISPs by Quality

21st August, 2020 (13 Comments)

Ofcom UK has published their 2020 survey of broadband and mobile service quality, call waiting times, complaints and install times among the largest ISPs and mobile operators. Overall TalkTalk attracted the lowest satisfaction for home broadband (78%) again, while Three UK were the same for mobile (89%).

Virgin Media UK Bring FTTP to 3,600 Old Whittington Homes

17th August, 2020 (3 Comments)

Broadband ISP and TV provider Virgin Media UK (Liberty Global) has completed another network extension, which this time sees 3,600 homes in the large Derbyshire village of Old Whittington – population of around 4,200 – gaining access to their gigabit-capable Fibre-to-the-Premises (FTTP) service.

Virgin Media UK Extend Full Fibre to 2,500 Leasowe Homes

10th August, 2020 (0 Comments)

Broadband ISP and TV provider Virgin Media UK (Liberty Global) has completed another network extension, which this time sees an additional 2,500 homes in Leasowe – an area on the north coast of the Wirral Peninsula (Merseyside) – gain access to their gigabit-capable Fibre-to-the-Premises (FTTP) service.