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Information Key
Direct Save Telecom Website
Cheapest Package - Standard Broadband
Monthly Price
-
£1.95
Monthly fee charged for the listed package, including VAT @ 20%. Note that the cheapest price package excludes any special offer discounts that only apply for less than 6 months.
Special Offer
-
Plus £9.95 Line Rental
Special offer periods that apply to the monthly price
Setup Fee
-
£24.95
One-off cost, often charged by some ISPs when you take a short contract
Contract
-
24 Months
The length of time, in months, you commit to a service before you can leave
Download Speed
-
14Mbps
Maximum download speed in Megabits per second (Mbps)
Upload Speed
-
1Mbps
Maximum upload speed in Megabits per second (Mbps)
Monthly Usage Allowance
-
Unlimited (FUP)
Total amount of GigaBytes you can download per month (FUP = Fair Use Policy). Off-Peak periods usually cover late-night surfing hours
Extra Usage (Per GigaByte)
-
£0.00
Cost of each additional GigaByte downloaded (over the usage allowance)
Included Connection Hardware
-
Yes
Included (FREE) hardware (modem, routers) necessary to get a connection
New Connection Fee
-
£49.95
Standard charge made when joining a broadband ISP for the first time (i.e. this is for a new broadband line, not a migration)
Migration Fee
-
£?
One-off cost made when switching (migrating) to this ISP from another (inbound)
Extras
-
Email, Email Anti-Spam, Webmail, Voice Phone Calling, Static IP
Extra service features included in the price you pay

Premium Package - Standard Broadband (Price Benchmark: £20-£30 Monthly)
Monthly Price
-
£1.95
Monthly fee charged for the listed package, including VAT @ 20%.
Setup Fee
-
£24.95
One-off cost, often charged by some ISPs when you take a short contract
Contract
-
24 Months
The length of time, in months, you commit to a service before you can leave
Download Speed
-
14Mbps
Maximum download speed in Megabits per second (Mbps)
Upload Speed
-
1Mbps
Maximum upload speed in Megabits per second (Mbps)
Monthly Usage Allowance
-
Unlimited (FUP)
Total amount of GigaBytes you can download per month (FUP = Fair Use Policy). Off-Peak periods usually cover late-night surfing hours
Extra Usage (Per GigaByte)
-
£0.00
Cost of each additional GigaByte downloaded (over the usage allowance)
Included Connection Hardware
-
Yes
Included (FREE) hardware (modem, routers) necessary to get a connection
New Connection Fee
-
£49.95
Standard charge made when joining a broadband ISP for the first time (i.e. this is for a new broadband line, not a migration)
Migration Fee
-
£?
One-off cost made when switching (migrating) to this ISP from another (inbound)
Extras
-
Email, Email Anti-Spam, Webmail, Voice Phone Calling, Static IP
Extra service features included in the price you pay
Information Key
* Ofcom ADR:
Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints
* ISPA Member:
The UK Internet Service Providers Association offers extra consumer protection
* Telephone:
Customer service or sales telephone number for the ISP
* Suppliers:
Providers that supply the ISP with some or all of its connectivity solutions
* Broadband Technology:
Methods the ISP will use to get you online
* Service Status Feed:
Displays any problems or maintenance occurring with the ISP
Additional Information
Most ISPs charge an extra 'Connection Fee' of around £25-50 when taking broadband for the first time; a small fee can also apply when switching between ISPs. Many extra costs can also be hidden, more on those here: Exposing Hidden and Confusing UK Broadband ISP Charges.

Note, we try to make sure that all of the prices displayed include VAT at 20%, though some ISPs conceal this. The 'Cheapest' package shows the normal service price, except when a discount lasts 6 months+.

Broadband speed will vary depending on certain factors such as line quality, line length, network congestion and fair use policies (FUP).

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