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Information Key
Sky Broadband Website
HQ: Greater London, England | Tel: 03442 411 653 | ISPA Member (?): Yes | Complaints Handler (?): Ombudsman Services (OTELO)
Sky Broadband Logo Image
Cheapest Package
Monthly Price
-
£0.00 (*10.00)
Monthly fee including VAT @ 20% - note: we only include discounts in the price when they last longer than 6 months, see below for details
Special Price Offers (*)
-
12 Months Free + £16.40 Line Rental
Discounts or caveats applied to the monthly price (*)
Included Vouchers / Gifts
-
£100 Marks and Spencers
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£0.00
One-off cost, usually covers activation, installs and or hardware
Contract
-
12 Months
The length of time, in months, you commit to a service before you can leave
Download Speed
-
17Mbps
Maximum or typical download speed in Megabits per second
Upload Speed
-
1.3Mbps
Maximum or typical upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Extra Usage (Per GigaByte)
-
£0.00
Cost of each additional GigaByte downloaded (over the usage allowance)
Included Connection Hardware
-
Yes
The hardware (modem, routers) necessary to get a connection
New Connection Fee
-
£0.00
Standard charge made when joining a broadband ISP for the first time (i.e. usually for a new broadband line)
Migration Fee
-
£0.00
Charge made when switching (migrating) into this ISP from another
Extras
-
Email, Voice Phone Calling, FREE Wi-Fi (Hotspots), Parental Controls
Extra service features included in the price you pay

Premium Package - Price Benchmark: £20-£30 Monthly
Monthly Price
-
£0.00 (*10.00)
Monthly fee including VAT @ 20% - note: we only include discounts in the price when they last longer than 6 months, see below for details.
Special Price Offers (*)
-
12 Months Free + £16.40 Line Rental
Discounts or caveats applied to the monthly price (*)
Included Vouchers / Gifts
-
£100 Marks and Spencers
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£0.00
One-off cost, usually covers activation, installs and or hardware
Contract
-
12 Months
The length of time, in months, you commit to a service before you can leave
Download Speed
-
17Mbps
Maximum or typical download speed in Megabits per second
Upload Speed
-
1.3Mbps
Maximum or typical upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Extra Usage (Per GigaByte)
-
£0.00
Cost of each additional GigaByte downloaded (over the usage allowance)
Included Connection Hardware
-
Yes
The hardware (modem, routers) necessary to get a connection
New Connection Fee
-
£0.00
Standard charge made when joining a broadband ISP for the first time (i.e. usually for a new broadband line)
Migration Fee
-
£0.00
Charge made when switching (migrating) into this ISP from another
Extras
-
Email, Voice Phone Calling, FREE Wi-Fi (Hotspots), Parental Controls
Extra service features included in the price you pay
Information Key
* Ofcom ADR:
Ofcom approved Alternative Dispute Resolution (ADR) scheme for handling customer complaints
* ISPA Member:
The UK Internet Service Providers Association offers extra consumer protection
* Telephone:
Customer service or sales telephone number for the ISP
* Suppliers:
Providers that supply the ISP with some or all of its connectivity solutions
* Broadband Technology:
Methods the ISP will use to get you online
* Service Status Feed:
Displays any problems or maintenance occurring with the ISP
Additional Information
Most ISPs charge an extra 'Connection Fee' of around £25-50 when taking broadband for the first time; a small fee can also apply when switching between ISPs. Many extra costs can also be hidden, more on those here: Exposing Hidden and Confusing UK Broadband ISP Charges.

Note, we try to make sure that all of the prices displayed include VAT at 20%, though some ISPs conceal this. The 'Cheapest' package shows the normal service price, except when a discount lasts 6 months+.

Broadband speed will vary depending on certain factors such as line quality, line length, network congestion and fair use policies (FUP).

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