Easynet (Sky, UKOnline) Customers Hit by Network Problems
By: MarkJ - 18 August, 2008 (11:55 AM)

Easynet's broadband customers, which include Sky Broadband and UKOnline subscribers, were hit by serious connectivity and performance woes over the weekend following a cable cut.

Customers found themselves unable to reach a large number of websites, while others suffered serious slowdown and high latency. The problem, which started on Friday and lasted approximately three days, was finally fixed this morning.

[15/08/2008 16:42:16]
We have identified an issue with our peering to Global Crossing. It appears that Global Crossing suffered a cable cut / failure this morning and have re-routed all traffic. This has resulted in congestion and latency across their network. We have been re-routing traffic away from the Global Crossing network which is why some customers will have seen some improvement already.


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