Posted: 06th Aug, 2003 By: MarkJ
Telewest has confirmed to
DigitalSpy that only a small number of its broadband cable-modem using customers were affected by a power supply unit problem:
Telewest Broadband managing director, Gavin Patterson, said: "We are currently experiencing a short-term problem with a limited number of power supply units (PSUs), which we use with some of our cable modems [but not the modem itself].
We have identified the unreliable PSUs and have resolved the problem with those customers affected."Early fears had hinted at a complete withdrawal of all Scientific Atlanta 'WebStar' modems from service.