Tesco

Product Ratings
Services
77%
Support
47%
Speed
83%
Value
67%
Summary: Tesco: The Low-Down
September 7th, 2006 (Last Edited: April 28th, 2008)
Been wih Tesco since Anytime dialup for ?12/mo, which would disconnect about every 2 hours.

The price isn\\\'t anything special, at ?20/mo you get 1Mbit unlimited with webspace+e-mail(they lock you in for 12Mnths!).

Other ISPs offer lower prices but they always have bad service.



As for support, it ended up being 5 times before the problem was sorted. And software isn\\\'t great, we\\\'ve had issues with installation and corrupt winsocks/LSPs but blame speedtouch.



But I think it\\\'s pretty good broadband, you get solid, no-strings unlimited, broadband(contract) at a tolerable price with a free modem!
2 out of 7 people found this review helpful
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Summary: Excellent ISP
April 13th, 2006 (Last Edited: April 28th, 2008)
Well, I\\\'ve been with Tesco BB for 12 months now, so it\\\'s about time I gave them a review.



I\\\'ve very rarely had trouble connecting. Usually my computer is connected from 7am til midnight, and never have been cut off. On the rare occaisions that I have had to connect during peak time at around 6pm, there have been a couple of times where it took a couple of attempts to connect.



The download speeds are excellent, and right now 512kbs is adequate for my needs.



In the last 12 months there was one evening that I couldn\\\'t connect, but this was resolved the next day.



Would recommend to anyone on a budget.
1 out of 5 people found this review helpful
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Summary: Getting worse
April 4th, 2006 (Last Edited: April 28th, 2008)
I had this for just over a year and had a few problems toward the end, tried the tech support who would not respond save the automated emails. Tried calling but was told because of the age of my account (over 3 months) I could not talk to anyone!



In disugst switched my supplier what a good idea that was. I now have a far better product for less money (Euro1net)



Now I am in dispute over next months charges. I gave them a months notice moved over less than a month later and still they take money from my credit card after both dates! Obviously I am trying to get the money back BUT who needs this kind of hassle.



WHAT A DISGRACE!
1 out of 2 people found this review helpful
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