ADSL4Less

For the past 20 months we have been with ADSL4Less and had a great experience. However once we had a problem that was it. Support has been patchy at best with all queries being turned into a BT problem; result? We must pay for an engineer to visit. Until this incident all was fine and rosy now we have no internet and ADSL4Less are trying to pass the buck.

Basically you may get a good service from these guys just don\'t expect much if you get a problem.

We\'re migrating to Titan ADSL, thank OFCOM and consumer pressure for free migrations.

I was having intermittent connection problems towards the end of last year. Having been kept on hold for ages the first time I\\\\\\\'d contacted support - back in 2005 when the broadband was put on - I was hesitant about calling them again to get things fixed. ADSL4Less answered the phone quickly and I talked to them for only about a minute @ 10p a minute. They rang back after doing their own tests, rang again to find out when I would be in for a BT engineer to check the line, and called me once more to confirm the date and time. Pretty good stuff and I benefitted from some insight into how to avoid the same problems in future.

I\'ve been with adsl4less for nearly two years, I pay for 512K and that\'s what I get, and it\'s unlimited.

Only problem I\'ve had was when my credit card ran out and that was quickly resolved.

Never seen or noticed any downtime, modem can be slow to connect - easy I leave it on!

As for the different login/passwords, it seemed obvious to me which was for what and I like the seperation (security and all that).

Overall I\'d recommend to anyone, if you can live with the little advert tacked onto the end of your e-mails.

I have been with ADSL 4 Less for something like a couple of years now. I did have some problems initially setting up, like another user mentioned the amount of user names and passwords caused confusion. To log a query its best to use the web facility, but its no good if it doesnt accept the username / password combination youve been given! Anyway after about a week I got it sorted and all been plain sailing ever since. Not limited, good download speeds, fast page access (much better than work, LOL) and good up time. (Never had problems connecting other than my router crashing). All round good service and still seems the best value out there.

This service was really confusing from the start. I was assigned several username and passwords and it took a while to find out which was the right one.



Whereas most modems connect to the net the moment the computer is up and running, the one I was given could take ages to make a connection.



Support was next to useless and I would be be kept waiting a long time before getting through to someone who could help.



Don\'t let the message \"Cheapest Broadband in the UK\" be a lure. It\'s cheap because everything in this company is.



I\'ve since switched ISPs and with no regrets at all