TitanADSL

Well as of yesterday speeds and torrents have improved alot for me, looks like Titan's move is settling down now. We have another account with Titan on their LLU service and that's rocks stable all the time.

I'm another TitanADSL customer who was swapped over from Entanet, despite having absolutely no problems with them at all. My speeds with Vispa during the day have been reasonably competent, but certainly worse than they were and far, far more variable. The speeds after midnight are always pitiful, however.

P2P is certainly being throttled, despite claims that this would never happen. The speeds are shockingly low at all times and rarely get above 5kb/s during off-peak. Youtube has also been badly affected and can never, ever be watched in real-time even on the lowest quality setting.

If I have the sheer audacity to enter an online game, it starts out OK, but then after a few minutes the ping shoots up to 150+ and the constant packet losses ensures I lose connection/get kicked very quickly.

My major problem, however, has been the shifting of off-peak times from 10pm to midnight. This is has rendered off-peak pretty much worthless. I'm not a heavy P2P user and kept the vast majority of it off-peak with Entanet, but that will be impossible now.

So, even if all of these problems were sorted out, the useless off-peak times ensure this unwanted shift to "a more efficient service and product" will cost Titan my custom. If this were completely free I still wouldn't use it, but on top of it all, Vispa saw fit to double bill me for this abysmal service.

I've been a very happy customer of Titan ADSL for a year or 2 now, however their change from Entanet to Vispa has spoiled the broadband experience for me I'm afraid. Initially youtube, iplayer etc and p2p seemed throttled, throughout the day/night with the very occasional and short boost in speeds.
A week or so later and iplayer seems ok and std youtube vids watchable, although not the 480p like I used to.

p2p during the past 24hrs is still struggling to sit at anything above 15k/sec (with the occasional-short spurt to 100)

I've requested my migration code today from Titan, which is a real shame as their service/speeds use to be top draw, I hope for the many others that titan can get back to their high standards..

Now looking to change to Plusnet.

I was a Titan subscriber for 2 years when they moved their supplier from Enta (whom there had been some problems with, but mostly pretty good) to Vispa.

I had previously been a subscriber with Vispa many moons ago prior to getting ADSL and seem to remember things going sour with them, but I thought whats the harm in seeing them now?

Well... the first problem wasnt really their fault per se... I received my welcome letter and details from them a few weeks before the switchover date that recommended I cancel my Direct Debit with Enta as soon as possible and enter my details with Vispa in advance. this I did... only to find myself cut off by Enta for the unauthorised cancellation of my debit! Had to get on the phone with them, get my debit set back up again and keep it going right up until the switch over date.. so suspect I've paid more than I needed to. Oh well.

Connected with Vispa. Oh dear. Instant noticeable change in performance. Youtube wouldnt play without buffering/stuttering, whereas I used to be able to stream 720p and 1080p material without issue. Bizarrely I was still able to download from sourceforge UK mirrors at max speed (700-800KB's)

Other streaming based video sites had the same result as youtube - stuttering sporadic speeds. AWFUL.

I prowled the vispa user forum and found others with same problem, who were being told that this was because everyone was getting line profiling. This seemed odd to me since my connection to the exchange hadnt changed, my sync rate was unchanged throughout - 832000/8128000. Then people were asking was there traffic shaping/throttling going on.. we were told no, but maybe its a good idea.. then traffic can be prioritised for youtube and the like. This seemed odd to me since whilst Enta was supposedly BAD.. I encountered none of this mischief with them.

I endured about 2 weeks of this god awful connection with Vispa... and was charged more than £80 for this.. when I queried it I was told it was a mistake and that I would be refunded £36 - £46 is still a lot to pay for 2 weeks rubbish internet provision.. but I just wanted OUT of there. Now it seems I've been refunded £30.. Im not sure I even want to bother chasing.. I'm glad to be off them as of this morning, and on with Xilo instead !

I used to be with Orange, when I look back now it seems like a nightmare I have just woken up from. On Titan Broadband, I have realised how bad Orange were. The same phone line Orange claimed was the cause of my dropouts, disconnections and poor speed (under 2mb on an 8mb capable line - I am half a kilometer from the exchange) I am getting a solid 8mb! I have been connected for a week now, not a single dropout, disconnection and a consistent, noncontended 8mb. I will NEVER look back. I might be paying £19 instead of £5 but it IS worth it. My sanity is again intact.
Migration to their new supplier has been good for me downloading Suse Linux at 850Kbps at the moment.
Will be moving to their LLU 24meg service next month ;-)