TitanADSL

I was with Titan from July 2008 until May of this year (2010). This time included Titan reselling me services from Entanet, Obit, and finally Vispa. What started out as a great service with Entanet declined with issues such as throttling and lower speeds. I agreed to stay with them as I naturally like to give people a chance.
To cut an extremely long story short, the service was never the same again, with long periods of downtime an debilitating speeds, particularly after the switch to Obit, and again around the switch time to Vispa. I agreed to be one of the first customers on the new service, but that ended up in a fiasco with little to no internet for over a month.
The worst thing about this company isn't that the service is patchy - rather it is when things go wrong they don't answer the phones. First it was at the time of problems with Entanet that they said there was a BT fault that lasted several weeks. More recently I have been unable to raise them on the phone over the last nine months, with well over a hundred attempts at different times of the working day. The message has changed from one about a fault to saying that they are busy, and it has no opportunity for call queuing.

Have been with Titan for one month after dreadful experiences with Pipex. They have proved excellent - a very pleasant experience after Pipex. Switchover was smooth and completed by first thing on the morning of the day quoted, the speed is nearly four times what I was getting from Pipex and the price is £6 per month cheaper! I'd recommend Titan any time.

Demon internet has let our business down too many times. Titan has worked all the kinks out on our line and now are running at full speed. Leave the big guns. Even better on 21cn.

I left AOL and I joined Titan ADSL. Ok, got connected, but speed really bad, 1.7MGB/s from 13 promised. Called them and they told me to take off the socket from the wall and do something (cannot remember what) as there is noise on the line!!!!! My speed was always 8 – 10 MBG/s with AOL so I didn’t do anything since I joined Titan, same router, same computer. I told the guy over the phone that this is a really goo joke and I love it but can I have some internet speed please? He kept saying that this is the problem and I need to do something with my noise on the line. Also, technical support is a nightmare as if there is something wrong with your line or anything elses (your bill, etc) they send you to the main provider. I asked for MAC code and left. Joined SKY and the sped improved instantly to 8 -10 MGB/s. I do not recommend Titan or any other small providers as they are only resellers, if there are any troubles they tell you to contact someone else which you did not sigh any contract with. NOT recommended, stay away!

I have rated the price as great value and I know some people may think "what???".

It's simples - you get what you pay for and if you want to pay peanuts for your service don't be surprised if it's run by monkeys.