TitanADSL

After alot of research I decided to take the plunge and go with TitanADSL for my broadband. All of my initial worries with going with a relatively small company were instantly relieved.

The level of service i recieved has been brilliant. I've called them twice and both times the call was picked up straight away and I think it was the same bloke each time. As far as I'm concerned this is unheard of in the ISP world.

I went live yesterday and the speed is very impressive. Downloads clocked at 4.5Mbs when other companies quoted my max download as 3.5Mbs.

I realise that they are not the cheapest company on the market, but as the old saying goes 'You get what you pay for', and the level of service is excellent.

The only word of warning I have for potential customers is to not provide a Yahoo e-mail address when you sign up, as Yahoo block e-mails from TitanADSL. This is clearly not the fault of TitanADSL however does cause small inconvience. Hotmail does work, FYI.

Overall a highly recommended ISP.

 

Never experienced any problems since Ive been with Titan. I'm quite happy paying more for this level of reliability and to ensure very good speeds all the time ... Im still very impressed with this ... a rare thing to be said about an ISP! Still a great service 1 year on.

Been 6 weeks now and the service is absolutey brilliant, no problems whatsoever...used to be with pipex....its like comparing British rail to the Japanese bullet and worth every penny. Enough said....

Just moved from Tiscali, who were a disgrace, poor service, support who read from a script, slower than dial-up speeds etc. etc. Titan are a breath of fresh air. The best ISP I've ever had from: Tiscali, Bulldog, TalkTalk and Pipex.

Superb friendly and informative support from Abs, David and the team. They always phone you straight back when you have a query, and are really quick to respond to emails. I had a problem switching over from Tiscali, thanks to BT, but they kept on the case and I'm now getting a pretty constant 5mb connection, which is as fast as my line will allow. Low pings for gaming and no port blocking, along with a month to month contract, make this a great all round package. I'd recommend them to everyone.

Iam another Tiscali ex customer. This is the best ISP i've ever had, their support is just so good. I had ongoing connection problems (not their fault) and they bent over backwards to get it resolved. Any info you need, or any problems you have, are dealt with very quickly and pleasantly, it makes a nice change. Their service is fast and reliable, slightly more expensive than some perhaps, but hey, you get what you pay for. Well done guys and thanks for the help. The service is far responsive and my gaming pings are sub 20ms which is great for gamers like me.