I have been with Aquiss virtualy since its conception.
They are not necassarily the cheapest, but they admit this by saying \"not at headline grabbing prices\" or words to that effect.
In this world, you get what you pay for, and their support is well worth the money. Emails to support seem to be answered around the clock 7 days a week. All problems, wether it is you not understanding something, or a technical issue at their end or a BT issue is dealt with politely and swiftly.
I have only phoned their 0845 support line once, but a friendly chap seemed to fall over himself to help me with my speeds.
IMHO they cant be beaten :)
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