ADSL4Less

I was having intermittent connection problems towards the end of last year. Having been kept on hold for ages the first time I\\\\\\\'d contacted support - back in 2005 when the broadband was put on - I was hesitant about calling them again to get things fixed. ADSL4Less answered the phone quickly and I talked to them for only about a minute @ 10p a minute. They rang back after doing their own tests, rang again to find out when I would be in for a BT engineer to check the line, and called me once more to confirm the date and time. Pretty good stuff and I benefitted from some insight into how to avoid the same problems in future.