Freeola

When I migrated over I had an ongoing issue with my line and had hoped the migration would cure it, it didnt. I called the support guys who were helpful and asked them to please leave it for 48hours and let them try to resolve, after the 48 hours nothing changed, I called back they said NOW reboot your router again and it has been 5- 5.5 meg since. I cannot really find any fault with this provider yet but I stayed away before because the phone line was premium rate and this always will bug me.
great value for money, great limits, great off peak periods and helpful support.
thanks guys
K

When I first signed up to Freeola, they were great. Great speeds, no blocked ports, and I was happy.

Since then, Entanet, part of Freeola, have introduced their own traffic-shaping software that limits my connection to 1Mbit, on a 8Mbit connection, from 10pm to 8am, which (funny enough) is the time you are meant to be able to download.

Freeola deny it, and simply shrug their shoulders and say their software dooesn\'t shape below 2Mbit, which is a complete lie.

They won\'t do anything about it, and even told me on the phone that, if I didn\'t like it then leave.

Nice attitude.

I would advise ANYONE, to simply look elsewhere, as I am myself now looking elsewhere.

A total shambles.

I went from adsl4less to Freeola and I am so glad I did!



The support I recieved from their tech guys is second to none, i got a call back every day for a week to make sure all was ok when I had my first and only small problem. It was sorted in minutes!





The only gripe is that i was getting 2mb downloads for the first 3 months and it has now gone down to 1.5mb, although I dont think this is their problem and the price is a little high, but its justifible for the excellent support.



HIGHLY RECCOMENDED

I have been with Freeola for a few years now and have registered 5 domains through their sister site getdotted.com



I can\'t fault their service generally, I had a problem with my broadband connection when BT upgraded my exchange and seriously downgraded my download speed. But I got emails and phone calls from the support guys until it was resolved.



The distance I am from my exchange means I can\'t get better than a 512K connection, even though this is uncapped the ?26.99/month price tag has become just too much to bear.



I\'m leaving them and taking all 5 domains, 2 broadband and one dialup customer with me, just don\'t know where to yet.

Migrated from Eclipse on 6th July due to sub 1Mb speeds for a month, which they blamed on BT. My speeds have now shot up to 5.5Mb, and while my line has to re-train, this is more like it.



30Gb a month at peak times, and 300Gb a month off-peak which includes all weekend. Perfect time for big downloads.



My website is hosted with GetDotted and access is fast and reliable, and with all sorts of features at my disposal, there is no need to putchase a hosting account as I\'ve done in the past.



With a 3 month contract at ?14.99, then ?24.99 after that, it\'s more than enough time to find out how good Freeola/Entanet is.



Give them a go.