Falconnet

I moved over to Falcon Net after being with Demon Internet for about 7 years, Demon had become very slow in the last year, to a point where it was unusable. I looked at a number of ISP before finally choosing Falcon net. I've been with them for about a month, and they seem great, my only concern is that I've posted a message on their forum a couple of days ago and as yet have not had a response.