TitanADSL

I have been with Titanadsl since Feb this year and in that time they have been very good. BUT over the last 9 days my connection dropped from about 7Mb/s to just over 1Mb/s. I decided to contact Titan to see what if anything could be done but when I tried to contact them their phone line was giving a recorded message (Thur 30th July)so I decided to wait. I tried again today and was greeted by another recording with a different message redirecting me to Entanet. I have now tried to get my MAC code from Titan but have not even got a reply to my emails from 5 days ago. This is very poor from what I had thought was a superb ISP. so just be careful as Titan seem to be having problems. YOU HAVE BEEN WARNED.
My star ratings are based on the last 10 days only.

I can only presume that Entanet are the cause of these speed problems as ADSL24 who also use Entanet are have problems as well.

UPDATE : Titan have responed to my email today stating they had a few problems with their email server going down for a couple of days. Good to get a response but still not good as you cannot talk in person to anyone.