Stable connection, fastest speeds my creaking old line will allow (7mbps, ALL DAY and NIGHT!) ONE month only contracts, and support we all dream of in 'English' and often within 10 mins of posting a ticket! Slightly more expensive (£19) a month, but that little extra is worth not having a dribbling useless ISP like my last, and so many others I read of.
We're all loathe to change, but Talk/AOL/Orange/Virgin, etc., could take a lesson from these boys running Xilo, and if they supplied 1/10th of the service, many would be happy. As it is, we have to vote with our credit cards, and find decent ISPs! I'm so glad I dumped the idiots I had!
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