Namesco
I migrated to Namesco from Tiscali hell in May 2007 on the HomeMax+ 8mb Broadband (60GB allowance) for £25/mnth
Tiscali had failed to honour their obligations during the migration which meant downtime of around 3 weeks.
About 3 months in, my router refused to sync to the exchange. After going through all the usual checks a BT engineer came to my house and said all my equipment was fine. He then went to the exchange and reset my line card which resolved the issue. The Philips model of line card in my exchange is prone to this and it happened 3 more times over the next 4 months, resulting in several days downtime each time. BT refuse to talk to the end user directly so I asked Namesco to get BT to find a permanent solution (i.e. fix their exchange). After literally begging them to take the issue up with BT it was eventually sorted.
After that I have had many months of fast, reliable internet great for xbox live, web, ftp and email server, torrents, newsgroups the lot, all full speed, no complaints at all.
Sadly I was cut off last night for getting 3 copyright complaints. Quite gutted, I was a very happy customer ;(
(5 for value as the new packages are a joke, 1GB / Month?!)
Tiscali had failed to honour their obligations during the migration which meant downtime of around 3 weeks.
About 3 months in, my router refused to sync to the exchange. After going through all the usual checks a BT engineer came to my house and said all my equipment was fine. He then went to the exchange and reset my line card which resolved the issue. The Philips model of line card in my exchange is prone to this and it happened 3 more times over the next 4 months, resulting in several days downtime each time. BT refuse to talk to the end user directly so I asked Namesco to get BT to find a permanent solution (i.e. fix their exchange). After literally begging them to take the issue up with BT it was eventually sorted.
After that I have had many months of fast, reliable internet great for xbox live, web, ftp and email server, torrents, newsgroups the lot, all full speed, no complaints at all.
Sadly I was cut off last night for getting 3 copyright complaints. Quite gutted, I was a very happy customer ;(
(5 for value as the new packages are a joke, 1GB / Month?!)
Review Ratings
- Services
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- Support
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- Speed
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- Value
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